Tylon Chaney Supply Management-General Procurement

1 OVERVIEW Supply Management -Definition -General Procurement (Non-Product) -UT500 Plus! Assignments -Ethics -Contract Implementation -UTC Mall/Communication Challenges/Recommendations My Experience

2 SUPPLY MANAGEMENT Raw material flow raw materials supplier manufacturing plant distribution center retailers & customers Supply management is managing the flow of goods from the raw materials, to the finished product, then delivered to customers.

3 SUPPLY MANAGEMENT Product Maintenance, Repairs, Operations (MRO) Services Non-Product (General Procurement)

4 CARRIER UT500 PLUS! Commodity Teams Spend $1.2B

5 ETHICS Careful Communication Generalizations and exaggerations should be avoided Careless communication can result in many issues Careful communication is for recording, transfering or otherwise presenting information in a way that won't cause problems for you or your employer

6 PRAXAIR-INDUSTRIAL GAS One source for all industrial and bottle gases, equipment, services, and supplies Benefits UTC preferred supplier status leveraging the power of one company Access to Praxair’s global production and supply network One Purchase Order for gas requirements Cylinder sales & service

7 PRAXAIR-IMPLEMENTATION Dealing with over 110 Sales & Distribution locations to save an estimated of 5% of total spend (500k) Sent out communications requesting information for Carrier Sales and Distribution sites for industrial gas requirements Tracked information Held weekly meeting with the team Provided Praxair with information from the data collection phase

8 OAKLEAF-WASTE MANAGEMENT Oakleaf is a general contractor of waste management services that will provide the removal of all non-hazardous waste streams Benefits Guaranteed savings of 10% Consolidated waste generation reporting Leveraged buying power

9 OAKLEAF-IMPLEMENTATION Sent out communications requesting information for Carrier Sales and Distribution and manufacturing sites for non- hazardous waste Total sites involved; 300+ including North America and Canada Tracked information Held bi-weekly meeting with the team Provided Oakleaf with information from the data received

10 SUPPLIER CONFERENCE Mission Build and manage and strong relationships with key suppliers to improve global performance in cost, quality, delivery and lead-time as well as technological innovation Helped organize supplier guest list, name badges, and pamphlets for suppliers Provided direction and assistance to suppliers

11 CARRIER UTC MALL Given administrative rights to the UTC Mall portal page Commodities are a grouping of suppliers (or stores) that makes it easier to find products and/or services as related to their functions (e.g. Factory Supplies, Office Supplies) Added appropriate documents and links to commodities and suppliers

12 CARRIER UTC MALL Documents Links Commodities Suppliers

13 CHALLENGES Not getting required information to complete project from CSD locations Communicating without sounding too aggressive

14 RECOMMENDATION Clarify problem to project leader Project leader then communicates to CSD personnel Collect information requested Avoid excess information Ask myself, “What is it that I’m looking for”

15 CARRIER EXPERIENCE Learned to communicate more effectively in a business environment Improved my ability to multitask and prioritize effectively Appreciated the level of acceptance by Carrier personnel Excited to travel