HOSPITALITY CLEANING AND SANITATION PROGRAM OVERVIEW Presenter’s Name Title of Presenter Month xx, 20xx

The Ecolab Advantage

The Impact Of Clean  “A clean, comfortable room received the highest mean importance rating from travelers…” Business Travel News Service Quality Report, 11/2003  “Of the 10 factors found to be most important to business guests selecting weekend accommodations, ‘cleanliness of hotel’ was the top-ranking factor.” Journal of Hospitality and Tourism, 11/2004  “The cleanliness of a hotel room remains one of the few basics that can make or break a guests willingness to return.” Hotel and Motel Management Magazine

Hospitality Challenges  Greater number of people traveling for business & pleasure  Meeting guest expectations of cleanliness standards  Controlling maintenance, utilities & sanitation costs  Improving housekeeping productivity & service  Cleaning sustainably and effectively Driving Guest Satisfaction Is The Key

Experience 360° of Protection ®  Ecolab is your business partner; dedicated to ensuring you leverage the impact cleanliness plays in filling your available rooms with guests that are the: Highest paying Highest spending Lowest cost to acquire Lowest cost to serve Revenue Generation Operational Savings Profit Customer Satisfaction Safety Operational Efficiency 360º of Protection Hospitality’s Only Comprehensive Cleaning, Sanitation and Training Program Sustainable Solutions

Here’s What You’ll Receive  Increased competitive advantage  Brand protection  Become the destination of choice for your commitment to sustainable cleaning  Assist with compliance and help reduce the risk of outbreaks  Help save lives and prevent foodborne illness  Sustainable solutions that are safer for your employees and reduce your environmental footprint  Increased revenue through repeat guests  Stronger profitability  Sustainable cleaning that minimizes consumption of water, energy and labor  Address government regulatory and legal issues  Help lower potential liabilities Guest Satisfaction Guest & Employee Safety Operational Efficiency

 A comprehensive approach that can help you conserve resources, improve safety and reduce waste.  Providing sustainable solutions that go beyond green to help you create a cleaner, safer, healthier environment. The Ecolab Total Impact Approach To Sustainability

The Ecolab Total Impact Approach to Sustainability Lowering your energy consumption is just one way we reduce your impact on the environment.  Low-temperature washing  Solid products that can be shipped using substantially less fuel Helping to keep people safe is our business. Ecolab is committed to the safety of your employees and your customers.  Environmentally responsible and effective ingredients  Controlled dispensing  Staff training and support Ecolab solutions conserve resources and help keep waste out of landfills from the beginning of the product life cycle to the end.  Renewable materials  Product designs that minimize packaging  Collapsible, dissolvable, recyclable technology Our innovative solutions are designed to use less water without compromising effectiveness.  No-rinse product formulations  Water reconditioning technology  Solutions that reduce required wash cycles Four Key Elements

Delivering 360° of Protection ®  Laundry: Enzyme-based Formula 1 ™ technology saves time, energy, water, and packaging resources, delivering customer savings  Carpet care: Revitalize ™ solutions for carpets significantly reduces time between restorative cleaning, saving energy, water and labor  Pools and Spa: Pure Comfort ™ regenerative saline system generates chlorine from salt, delivering a superior swim experience. Increases on-site safety through reduced need to store Class III oxidizers Sustainable and Operationally Efficient Solutions for Your Property

Delivering 360° of Protection ®  Housekeeping: Oasis Pro ™ System offers a variety of ultra concentrated products delivered in reduced packaging. Helps divert landfill waste by 80% vs. 2.5-gal rigid containers  Odor Counteractants: ZephAir ™ eliminates odor at the source, reducing need for re-application of product.  Stone Care: Pinnacle ™ stone care program effectively maintains and restores stone floors. It extends time between expensive, labor intensive restorative work Sustainable Customer Solutions

You receive…  A higher level of service – consistent & reliable  Comprehensive, sustianable, customer solutions  Regular monitoring of your facilities to find new ways to improve operational efficiency, safety and reduce your facility’s environmental footprint  Employee training to ensure safe and effective product use and application  Brand protection The People of Ecolab Our Most Valuable Asset to You

 Onsite, in-service training planned with management and supervisory staff (safe chemical handling, safety information review, product application and procedure training)  Certification training  Color-coded product range designed to reinforce product choice and procedure training  Training documentation on service delivery reports with recommendations for follow-up and reinforcement by management  Training for risk prevention procedures Norovirus, Influenza, MRSA and more  Training on all new products and equipment  Graphic wall charts and multilingual procedure charts  Technical service support including water quality, surface analysis, and product compatibility Proven Training Program Increases Employee Productivity and Ensures Consistent Results Delivering 360° of Protection ®

 Improve efficiency – better, faster, & more consistent  Higher degree of compliance  Reduce injury related absenteeism  Reduce slip & falls and chemical contact  Support sustianable cleaning initiatives Equipment And Tools To Help Increase Employee Productivity And Ensure Compliance