Brooke Sigler CAA100

 Location Princess Anne Road, Virginia Beach.  Store Hours- Sunday: 11 am-12 am, Monday- Thursday: 11 am-1 am, Friday and Saturday: 11 am- 2 am.

 General Manager- Curtis Perry  Bar Manager- Dave Hench  Hospitality Manager- Marty Hubbard  Front of House Manager- Kenneth Paul (aka K.P)  Greeter- Derek Lockhart  Server Manager- Tarra Gregory

 The waiting and greeting staff wear black pants, black non-slip shoes, a provided BWW jersey with their name written on the back, and hair must be pulled back.  The staff is required to be at least 16 years old to work there.  The training that the staff goes through is 6 days long. Each day has something new and at the end of the day they are quizzed on what they did that day. At the end of the 6 days they have a timed mock order. Where they take an order and show how well they absorbed their training.

 Any entry level position has the opportunity to be promoted to a higher level. (Hospitality Manager started as a waitress.)  The best thing about working there according to the Hospitality Manager, Marty Hubbard is “ meeting new people, making people happy and getting paid to watch sports. “  Most of the employees have not worked at other Buffalo Wild Wing locations.

 The theme for Buffalo Wild wings is a sports bar setting with classic bar food.  The layout of the establishment includes about 200 seats (counting the patio). The chairs, along with the tables are wood, and booths line the walls.  There are tons of TVs all throughout the restaurant, complimented by dim lighting provided by hidden fixtures.

 The outside area of the establishment was kept fairly clean, especially for being in a plaza type setting.  Does not recycle.  The inside is dim but you can still see where you are going.  Sports memorabilia is hung all over the walls along with the huge TVs.

 This Buffalo Wild Wings has about 200 seats and on an average Sunday will do about 4 turns, sometimes more depending on the game that day.  Tuesdays and Thursdays are also popular days for the restaurant due to the wing specials.  According to the manager there is a 12 minute ticket time, meaning they try to get all orders out in at least 12 minutes.  The sports bar does have a lot of repeat customers to come in and watch the game and enjoy a beer with their friends.

 The menu is easy to read and not too long. The menu uses bright yellow which makes it easier and more fun to read.  Price Range- Wings are anywhere from $5.99- $37.99 (depending on the amount)  Examples of menu items- Boneless and traditional wings, burgers, wraps, salads, and flatbreads.

 The kitchen has basic equipment such as…  Multiple Fryers  Microwave  Grill  Refrigerators

 Although Buffalo Wild Wings does not deliver they do have takeout. You can call in your order and they will have it ready by the time you get there.  The target market for this bar is really any kind of sports fan, whether it is football, soccer, or boxing, they usually have something to interest every sports fan.

 Whenever I go to eat at Buffalo Wild Wings it is usually with friends. The atmosphere is fun and the food is pretty good. In my opinion the food is a little expensive for what you get. I usually get 8 boneless mild wings and just that costs $7.99 then if you add a side of fries that is an extra $2.49. So my total bill after tip is usually about $15- $17 dollars. It also seems that my food never gets out within 12 minutes, sometimes it is anywhere from minutes. I do enjoy going every once in a while but since I’m not a big sports fan, this isn’t really my favorite place.