RYKO Manufacturing Co. Milestones RYKO Manufacturing Co. was formed by three individual shareholders. First manufacturing facility opened. 1973

RYKO Manufacturing Co. Milestones RYKO Manufacturing Co. was formed by three individual shareholders. First manufacturing facility opened RYKO moved to second manufacturing facility 1975 Sales/service to Central U.S. Rollover friction product

RYKO Manufacturing Co. Milestones RYKO Manufacturing Co. was formed by three individual shareholders. First manufacturing facility opened. Sales/service to Central U.S. Rollover friction product 1973 RYKO moved to second manufacturing facility 1975 US distribution established International distribution initiated Diversified product line with introduction of self-service (jet wash) equipment 1984 RYKO relocated to present manufacturing facility

RYKO Manufacturing Co. Milestones (Cont’d) Continued expansion of product line with introduction of large vehicle wash system and various rollover accessories/options RYKO opened direct branch operation in the UK to enhance market diversification Introduction of multi-program vehicle wash system Direct branch operation opened in the Benelux Added 24,000 sq. ft. to manufacturing facility 1988 The principals of RYKO Manufacturing Co. formed a “sister” corporation, RYKO International Ltd. This corporation serves the international sales/service arm for equipment produced by RYKO Manufacturing Co. The product line continued to expand with the introduction of drive-thru wash systems.

RYKO Manufacturing Co. Milestones (Cont’d) RYKO opened a direct branch operation in France. In recognition of market demands in the US, RYKO released a touch free vehicle wash. Added 21,000 sq. ft. to manufacturing facility Added 11,000 sq. ft. to manufacturing facility In response to market direction of oil company customers, RYKO introduced a conveyor wash equipment product line. Added 25,000 sq. ft. to manufacturing facility RYKO attained ISO 9001 certification. New products in both friction and touch free technology were released RYKO established RYKO Italia, Srl and purchased an existing Italian vehicle wash manufacturer.

RYKO’s Company Organization

Since our inception, RYKO has supplied the industry with over $750,000,000 worth of goods and services. RYKO equipment washes in excess of 1,000,000 vehicles each day throughout the world!

RYKO Product Line The Industry’s Most Complete Offering Touchfree Rollovers Monarch II High Impact Elite High Impact Ultra Sonic 2001 Silhouette Friction Rollover Ultra Clean Mini-Tunnel Ultra Clean Mini-Tunnel Voyager APC Voyager II - filament or cloth Premier XL Premier Plus Filament, cloth or FoamBrite™ SoftGloss XS™ with FoamBrite™ Select A Wash Swift Contour Venture Drive Thru Nova 2000 Nova Plus Ultra Shine DT with FoamBrite™ Truck Wash R-168 Friction Atlantis Touchfree Atlas Friction Conveyor Velvet Touch 2000 Optima Filament, Cloth & FoamBrite™ Vista Delta Self Service Power Wash II Power Wash IV Accessories Management Systems Code-A-Wash IV Diagnostic Center Automated Modular Transactor Terminal

Accessories Water treatment systems Water reclaim systems Free standing dryers Vacuums Doors Variety of other options and accessories

Chemicals Detergents for friction machines Scented and unscented Chemical pre-soaks for touchfree systems Polish waxes Clear Coat Wax Tire Cleaners Undercar protectants Powder and liquid detergents for self service

Quality Statement RYKO Manufacturing Company is committed to providing our customers a quality product in a time frame that ensures complete satisfaction. This applies to our final customers, as well as customers within our own organization. RYKO is also committed to continually improving the quality of our products.

Quality Objectives RYKO’s commitment to complete customer satisfaction shall be measured to the following objectives: Continually improving our Quality System. Continually improving Engineering documentation. Continually minimizing nonconformities. Continually improving on-time deliveries to external and internal. Continually improving product quality so as to minimize warranty.

Continuous Improvements Through ISO Process Since 4/97, engineering documentation quality has improved by 50%. Since 4/97, 585 separate actions have been completed for preventive action. Since 4/97, 99% of parts orders have shipped on time. Since 4/97, 98% of whole goods orders have shipped on time. Since 4/97, 98% of customers report satisfaction with timeliness of shipment and installation process. Since 4/97, on-time completion of manufacturing work orders has improved by 22%.

RYKO’s Commitment to Future Mutual Success Be attentive to customers’ needs Anticipate market demands Provide the highest quality of goods and services at least cost values. Lead our industry in innovative solutions and directions Listen, evaluate, lead.

RYKO Domestic

Marketing Management Structure

RYKO National Account Managers Bob Burke Mike Stanley

RYKO Regions and Regional Managers Western Ken Barr Central Rich Leonard Southern Gordon Melton North East Wayne Smith South East Dayton Hedges

RYKO Direct and Distributor Areas Distributor Area Direct Area

US Markets

RYKO US Market Share US Rollovers RYKO 80% RYKO 35% US Conveyors US Touch Free RYKO 35%

RYKO Has Strength in the US Our Domestic installed Base is 8400 units Two National Account Managers Five Regional Managers Eighteen Direct Area Managers Fourteen Exclusive Distributors 500 Person Staff Service / Installation

RYKO International 68 Countries - 3,225 Installed Machine Base - 91 Employees

RYKO International Sales, Marketing and Technical Support International Sales Manager Global Sales and Marketing Regional Manager Mexico, Caribbean, Central and Latin America Technical Support 2 Staff Export Operations 2 Staff Fluent Languages Spanish (2), German, French, Italian, Portuguese, English Headquarters - United States

Regional Office - Goes, Netherlands Regional Manager Europe (Expect RYKO Italia area), Middle East and North Africa Technical Support 3 Staff Export Operations 1 Staff Fluent Languages Dutch (2), French (3), Spanish, German (2), English (4)

2 Region - 1,243 South Africa

Region