So You Bought the UPK... Now What? Supplier Relationship Management Product User Group (SRM Pug)

Visit Us At: Today’s Discussion Who is TransAmerica Training? One Source – Multiple Outputs Beginning Your UPK Project Blue Print For Success Stretching Your Investment

Visit Us At: Introductions TransAmerica Training Management –Who we are … –Areas of business

Visit Us At: The UPK Product Did you know?

Visit Us At: How to Begin Implement as a Project Proven Methodology Know Where You Are Going Content Development Team - 3C’s

Visit Us At: Do You Have ……

Visit Us At: Resources/ Budget Time Scope

Visit Us At: Training Methodology TAM Training Methodology has 6 Aspects We take a Life Cycle Approach –Focus is on: Client Specific Solutions Change Management Client Empowerment

Visit Us At: Training Methodology Cont. 1.Strategy Planning Session 2.Project Team Training 3.User/Project Definition 4.Building the User Experience 5.Delivery and Deployment Methods 6.Transition to Client

Visit Us At: Strategy Planning Session Done to achieve Maximum ROI on Training Adult Leaning Training Consensus Composition of Training Team

Visit Us At: Consensus Building Past learning experiences Similarity/Dissimilarity of needs Target Learners Role of SME’s Materials – –Creating client specific content –Purposing content for different uses

Visit Us At: ROI Employees performing job as designed If not trained, system is under utilized Build to minimize duplication Use throughout Project Life Cycle

Visit Us At: Learning Model Prepare Me Prepare me with job expectations Prepare me for change Show Me Show me how it works Show me how an expert does this job Let Me Let me practice in safety Let me learn from mistakes Help Me Help me when I’m stuck

Visit Us At: Putting It All Together C hoose Outputs –Create your vision C ontent Development Team –Trained –Experience –Dedicated –Ability to turn it into training C ustomizations –Personalize

Visit Us At: Why the UPK? The UPK Advantage –Oracle Support –Used by Global Companies implementing PeopleSoft –Recently adopted as the end user training tool of choice (eBusiness Suite, PeopleSoft, JD Edwards, Seibel…) –Stand alone application

Visit Us At: What is the UPK Simulation Tool Training Documentation Tool

Visit Us At: Stretching Your UPK Investment

Visit Us At: Summary of Today’s Discussion Who is TransAmerica Training? One Source – Multiple Outputs Beginning Your UPK Project –Project approach –Your Team –Methodology The Strategy Planning Session = ROI Stretching Your Investment

Visit Us At: TransAmerica Training Presentation Questions????

Visit Us At: How to Reach Us Mary Pascarella Corporate Office