The Navigator Mentoring Workshop Clarifying Roles: Preceptor, Navigator, and Novice

The Navigator “If you don’t have a well- charted course, then you need to find people who have traveled the waters in which you find yourself and ask for their help in guiding the way” —Marla E. Salmon

Objectives  Describe the roles of the Preceptor, Navigator, and Novice.  Identify the qualities of an effective Navigator.  State the benefits of the Navigator Mentoring Program for both Navigators and Novices.

Retention of Novice Nurses Challenging Challenging National Health Care Advisory Board National Health Care Advisory Board Tracks new graduate turnover rate Tracks new graduate turnover rate 2001= 35% 2001= 35% 2004= 55% – 61% 2004= 55% – 61%

Cost of Turnover What is the average cost of losing a Novice nurse within the first year of employment?

Average cost of losing a new nurse = one year of salary $50,000 – $60,000.

Large Units/Large Staffs

Phases of Mentoring Relationships: Ideas and Pitfalls

Objectives Identify the phases of a mentoring relationship and ideas for supporting the Novice through these stages. Identify the phases of a mentoring relationship and ideas for supporting the Novice through these stages. Discuss ways of transitioning through the phases of a mentoring relationship and pitfalls to avoid along the way. Discuss ways of transitioning through the phases of a mentoring relationship and pitfalls to avoid along the way.

Phase I: Building the Relationship First meeting Focus on getting to know one another. Focus on getting to know one another. Explore experiences. Explore experiences. Talk about other helping relationships you have experienced. Talk about other helping relationships you have experienced. Begin to build trust. Begin to build trust.

Phase I: Getting Started Exchange contact information—e- mail addresses, phone numbers. Exchange contact information—e- mail addresses, phone numbers. Discuss when to call and how often you will have contact. Discuss when to call and how often you will have contact.

Phase I: Suggestions Schedule meetings. Schedule meetings. Commit to the time: Effective mentoring may take only 1 – 2 hours a month!Commit to the time: Effective mentoring may take only 1 – 2 hours a month! Touch base regularly.Touch base regularly. Expectations Expectations Choose three goals to focus on.Choose three goals to focus on. Do not give up if chemistry does not feel right at first. Do not give up if chemistry does not feel right at first. Have fun! Have fun!

Phase I: Awe Factor Novice may be in awe of the Navigator. Novice may be in awe of the Navigator. Novice may not want to bother the Navigator. Novice may not want to bother the Navigator. Navigators may think the Novice isn’t interested. Navigators may think the Novice isn’t interested.

Phase I: Pitfall Neglect Neglect Navigators saying… Navigators saying… “Call me if you need me.”