Communicate Like a Captain. “I didn’t say I stole the #NCSHRM2014.

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Presentation transcript:

Communicate Like a Captain

“I didn’t say I stole the #NCSHRM2014

Presentation Delivery Techniques Personal Communication Organizational Communication

@KevinCSnyder #NCSHRM2014

@KevinCSnyder

“One of the most important aspects about ___________________ is to ‘hear’ what ______ being said.” communication isn’t

@KevinCSnyder #NCSHRM2014

“The challenge with communication is the _______ that it’s actually taken _____.” illusion place

@KevinCSnyder #NCSHRM2014

Don’t confuse ACTIVITY with PRODUCTIVITY

@KevinCSnyder #NCSHRM2014

Why is this ________________ important? What _____________ will I help them solve? information problem Three questions to ask yourself when #NCSHRM2014 _______ can I help? How

Three questions to ask yourself when #NCSHRM2014

Kevin Snyder, Ed.D.

Two versions for this activity: 1)LifeBoat or 2)Jetfighter Both are included …

Captain Navigator Passengers

NO talking Written Notes Two Songs

BEGIN!

FI LAND THAT JETFIGHTER! Communications Activity

Activity Directions No talking Only communicate through notes Must raise hand for messenger Three songs

Ready?

How did this game make you feel? Who felt frustrated?

Whether you use the lifeboat activity or jetfighter activity, the processing questions are the same!

Please read your directions

@KevinCSnyder #NCSHRM2014 As Captains, what strategies could we have implemented to prevent communication breakdown? Group questions

@KevinCSnyder #NCSHRM2014 As Passengers, what could we have done since we found ourselves lacking information? Group questions

@KevinCSnyder #NCSHRM2014 1) As Captains, what strategies could we have implemented to prevent communication breakdown? 2) As Passengers, what could we have done since we found ourselves lacking information? Group questions

@KevinCSnyder #NCSHRM2014 “Captains” ~ Don’t assume everyone knows what you know ~ Ensure everyone knows the objective ~ Acknowledge you need everyone to get to safety ~ Delegate/ask for help

@KevinCSnyder #NCSHRM2014 “Navigator” ~ Be clear about what the objectives are ~ Ask “Captain” for clarification and help ~ Let “Passengers” know what you know

@KevinCSnyder #NCSHRM2014 “Passengers” ~ Be clear about what the objectives are ~ Ask “Navigator” for clarification and help ~ Don’t just sit there … Get Involved!

@KevinCSnyder #NCSHRM2014 Communicate differently based on what we know We need everyone in the boat As professionals, we find ourselves in each seat at that same time

Communicate differently based on what we know We need everyone in the plane As professionals, we find ourselves in each seat at that same time

#NCSHRM2014 Simply complete yellow quarterflier card and you’ll receive free Ebook, handouts, & the activity Power Point! This Activity Is Yours … Thank you!