BA 352 Organizational Behavior Dr. Corrine Gobeli Bexell T 2-3 PM; W 9-10 AM; TH 3-4 PM

Work “In a lifetime, the average person spends more time at work than at any other single human activity except sleep.” Yost, E.B. & Corbishley, M.A. (1987). Career counseling: A psychological approach. San Francisco: Jossey-Bass. Pp

What is management? …”the process of working with and through others to achieve organizational objectives efficiently, effectively and ethically.” Kinicki A. & Kreitner, R. (2006). Organizational behavior: Key concepts, skills & best practices. (2nd ed.). Boston: McGraw Hill

What managers do (functions) Plan Determine what to do and how to do it Organize Determine order, relationships and resources Influence (direct, lead) Motivate others to work toward goals Control Compare performance to plans and take corrective action Adapted from Mondy R.W. & Preneux, S. R. (1993). Management: Concepts, practices, and skills (6th ed.). Needham Heights, MA: Allyn and Bacon

What is organizational behavior (OB)? “Interdisciplinary field dedicated to better understanding and managing people at work.” (Kinicki & Kreitner, 8)

Building blocks of OB Draws from many fields Focuses on application and relevance Develops and tests theories and concepts Uses contingency thinking Views organizations as open systems

Major Course Objectives Assess personal KSAO’s Develop interpersonal managerial skills Work as effective team member Understand OB concepts Diagnose problematic situations and respond effectively using relevant OB concepts

KSAO’s Knowledge Know what — concepts, principles, theories, facts Skills Know how — processes, competencies, actions Aptitudes & abilities Potential for learning; existing capacity to perform Attitudes Feelings (affect) to or against feelings to Other Values, beliefs, mind sets, personality…………..

Secondary Course Objectives Career planning and job search Identify preferred organizational environments Clarify career-related strengths, skills and qualifications Communicate skills and qualifications orally and in writing Develop a career plan

Managerial Skills Technical Skills Human and self-management skills Conceptual skills Based on Mondy & Premeux, (1993)

Managerial Skills (AACSB) Leadership Oral communication and presentation skills Written communication Planning and organizing Information gathering and problem analysis Decision making Self objectivity Willingness & desire to lead others in new directions

Themes and Tensions Big picture - details External - internal Task - people Performance - satisfaction Thinking - feeling Differences - commonalities Groups - individuals Independence - interdependence Cooperation - cooperation

Project Teams

Team - one definition “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” Katzenbach, J.R. & Smith, D.K. (1999). The wisdom of teams: Creating the high-performance organization. NY: Harper. 45.

PT deliverables and activities International resource guide - a formal business report Detailed work plan Professional business presentation In-class activities

Team Roles and Skills Taskwork Getting the job done Team work Getting along

Require the ability to: Research relevant, credible, current information about a country Interview people to get first-hand personal insight into a country’s culture Write clear compelling, grammatically correct business prose; edit other people’s written work Create clear and attractive document layouts and visuals to enhance information and engage reader/viewer Organize and coordinate work of team members Provide first-hand experience of living and working internationally.

Other considerations Course goals; personal goals Performance standards; quality expectations Grade desired? Effort willing to expend? Logistics: time, schedule, place Skills: strengths, needs Interpersonal characteristics Other???