BUILD AND LEAD TEAMS THROUGH STYLE-SAVVY: Unlock Your People Gene Facilitated by Sterling Van De Moortel Professional Certified Coach Sterling Results, LLC PMI HR SIG Webinar, 2/9/05 BUILD AND LEAD TEAMS THROUGH STYLE-SAVVY: Unlock Your People Gene Facilitated by Sterling Van De Moortel Professional Certified Coach Sterling Results, LLC PMI HR SIG Webinar, 2/9/05
2 BUILD & LEAD TEAMS Agenda / Preview Ground Rules Effective Communication (A Model): Critical Components The Enneagram: Key to the 9 “Human Operating Systems” – Exploration of Individual Styles / HOS’s – Relating Across Styles / HOS’s (Style Meshing) – The Style-Savvy Team Closure - Top take-aways - Follow-up Commitments
3 BUILD & LEAD TEAMS Requests & Ground Rules We check our resistance at the door. (This is a resistance-free zone for exploration and discovery.) We each set an individual stretch goal.
4 EFFECTIVE COMMUNICATION (A Model)
5 BUILD & LEAD TEAMS THE ENNEAGRAM: Your Key to the Human Operating Systems [ Copyright, 2001, The Enneagram Institute All Rights Reserved] The Enneagram InstituteThe Enneagram Institute
6 BUILD & LEAD TEAMS The Nine Human Operating Systems Personality types Lenses on the world / Ways of working, being, seeing Psycho-spiritual systems Default coping strategies / habit systems / energy patterns – Born full-spectrum human beings … and remain so – Narrow in on one HOS based on interaction of nature and nurture Enneagram Styles / HOS’s = Solutions to survival issues Not who we are, but how we think we need to be / operate to be ok – Development Path: Learn to re-access our full spectrum Awareness Predictability & Choice re: Self & others REMINDER: This is NOT about labeling / pigeon-holing. SELF-awareness and choice are the keys.
7 BUILD & LEAD TEAMS THE ENNEAGRAM: The Nine Human Operating Systems [ Copyright, 2001, The Enneagram Institute All Rights Reserved] The Enneagram InstituteThe Enneagram Institute
BUILD & LEAD TEAMS The Enneagram: Some Basics [Copyright, 2001, The Enneagram Institute All Rights Reserved] The Enneagram InstituteThe Enneagram Institute
9 BUILD & LEAD TEAMS Exploring Your Style Based on today’s and recommended materials and your own self-knowledge: – Identify & embrace the defining characteristics of your HOS. – Clarify what motivates and demotivates you. – Acknowledge your communication, work & leadership styles. – Acknowledge & build on strengths your type brings to team. – Develop strategies to mitigate the downsides of your HOS. Ability to understand your HOS (your conditioning) and consciously adjust your behavior accordingly
10 BUILD & LEAD TEAMS Relating Across Styles Based on today’s and recommended materials and your own observations: – Study the other eight HOS’s. (Learn what makes THEM tick.) (Identify ways to adjust your style to theirs.) – Discuss your HOS with others and negotiate new behaviors. Ability to interact functionally and with greater ease to achieve desired outcomes.
11 BUILD & LEAD TEAMS Harness the HOS’s to the Team Wagon Team Profile [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell]
12 BUILD & LEAD TEAMS Harness the HOS’s to the Team Wagon [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell] Create a synergistic team by aligning roles & responsibilities with individual style focuses. TEAM FOCUS FIT FOR TYPE/S WHO? Group Relations / Commitment Correct Task Order / QC Power ~ Authority / Action Critical Thinking & Structuring Human Needs / Cust. Service Satisfaction / Innovation Agreement / Routine Services Indiv. Uniqueness / Product Image Outcomes / Competition
13 BUILD & LEAD TEAMS Harness the HOS’s to the Team Wagon [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell] Create a synergistic team by aligning roles & responsibilities with individual style focuses. TEAM FOCUS FIT FOR TYPE/S WHO? Group Relations / Teamwork SIX Correct Task Order / QCONE Power ~ Authority / ActionEIGHT Critical Thinking & StructuringFIVE Human Needs / Cust. ServiceTWO Satisfaction / InnovationSEVEN Agreement / Routine ServicesNINE Indiv. Uniqueness / Product ImageFOUR Outcomes / CompetitionTHREE
14 BUILD & LEAD TEAMS Creative Team Problem Solving Model [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell]
15 BUILD & LEAD TEAMS Harness the HOS’s to the Team Wagon [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell] Optimize team problem solving by engaging individual strengths / focuses. PS STAGE ATTUNED HOSsWHO? FACTS POSSIBILITIES MEANINGS METHODS PEOPLE RESULTS
16 BUILD & LEAD TEAMS Harness the HOS’s to the Team Wagon [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell] Optimize team problem solving by engaging individual strengths / focuses. PS STAGE ATTUNED HOSs WHO? FACTSONE, SIX, NINE POSSIBILITIESFOUR, SEVEN MEANINGSFIVE METHODSONE, FIVE PEOPLETWO, FOUR, NINE RESULTS THREE, EIGHT
17 BUILD & LEAD TEAMS Harness the HOS’s to the Team Wagon [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell] Empower the team through participative leadership. Each type contributes to the leadership pool in its own way. TYPENATURAL LEADER ROLEWHO? ONE Reformer TWO Helper THREE Achiever FOUR Individualist FIVE Investigator SIX Loyalist SEVEN Enthusiast EIGHT Challenger NINEPeacemaker
18 BUILD & LEAD TEAMS Harness the HOS’s to the Team Wagon [From The Enneagram Personality Portraits: Enhancing Team Performance, Aspell & Aspell] Empower the team through participative leadership. Each type contributes to the leadership pool in its own way. TYPENATURAL LEADER ROLE WHO? ONE Reformer STABILIZER TWO Helper SUPPORTER THREE Achiever MOTIVATOR FOUR Individualist INDIVIDUALIST FIVE Investigator SYSTEMATIZER SIX Loyalist TEAMSTER SEVEN Enthusiast CHEERLEADER EIGHT Challenger DIRECTOR NINEPeacemaker RECONCILER
19 BUILD & LEAD TEAMS Profile of a Style-Savvy Team Based on assessments, today’s and recommended materials, and discussions with team members re: the team’s style profile: – Identify which styles are present, over- / under-represented, absent. – Identify the upsides and downsides of each person’s style. – Develop a resource / role allocation plan to optimize team functioning. - Based on strengths, what roles and responsibilities would each assume? - How would you mitigate the potential impacts of the downsides of the styles represented? - How would you compensate for the styles not represented in resource pool? – ID major issues to resolve to optimize team functioning Ability to optimize allocation of team resources to achieve desired results.
BUILD & LEAD TEAMS Resource / Role Allocation Plan PERSON TYPE STRENGTH/S Rs & Rs DOWNSIDE/S MITIGATE ABSENT / UNDER-REPRESENTED STYLE/S: HOW TO ADDRESS: MAJOR ISSUE/S TO ADDRESS IN NEXT PHASES OF CHARTERING:
21 BUILD & LEAD TEAMS Wrapping It Up What are your top take-aways? What are your follow-up commitments? – To build on today’s experience, I’ll … (1) (2) (3) Evaluation
22 BUILD & LEAD TEAMS Next Steps Coaching Requests – Continue to study your own and other styles / HOSs. (See website for recommended resources.) – Communicate and report on your follow-up commitments by . – Contact information: