Online Tech Support Web Forum For F.B.I.S.D By: Team X-Velocity

X-Velocity Members Ryan Mangila Lloyd Pullappallil Oran Nembhard Tim Jing

Need for Tech Support Forum Convenient answers to simple questions Organized ticketing system Less “basic” troubleshooting for technicians allows them to concentrate on more serious issues

Solution and Design Our solution is to build a database-based forum where the faculty and staff of F.B.I.S.D. may post their technical questions and wait for the IS team to respond. These postings will also be available online so that the faculty and staff may refer back to previous problems. The forum is designed with PHP which is a scripting language and command line interface that is mainly to produce interactive forums.

Proposal Content Executive Summary containing a brief description of your project development approach and costs Corporate information including financial details Qualifications including previous clients with contact information and relevant URLs A description of your development process Asset and draft delivery methods Project stages Quality control Testing The proposed schedule Costs and payment details Terms and conditions

TimeLine Week 1: Getting ready - Identifying the need for our services. How would an organization implement our system and use it to an advantage? Week 2-3: Business Proposal – Creating an Evaluation plan for formative and summative objectives. Understanding our clientele and coming up with ideas for delivery. Who the needed sources for the development are and what equipment is needed. What our budget is. What are goals and objectives are. Forming a team for our Project Development team and assigning duties.

TimeLine ctd. Week 4-6: System Development – Product Developer begins brainstorming with Project Development team on design analysis. Begins work on Database Forums for Westside Mustang Club. The Nikon’s original AP-800 basic field application program card to develop forums is used to start creating the system. Debugging and coding of database to ensure quality. · Week 7-8: Progress Report – Begin work on progress report and on the system development life cycle. Project Notebook, Project Dictionary, planning, analysis, and design are created. Feasibility assessments are implied in writing and the use of software is described in a structured analysis and design. · Week 8-12: Final phases of Business Plan Installing of new system and user training is provided to all users and developers. Continuance of debugging of software and database creation to fit the client’s need and fix or change anything that is incompatible.

Feasibility Analysis Assessment Operational Board it’s self-runs on phpBD 1.4.4, and is a PHP based software board with a intuitive admin interface. It includes all the things that make PHP desirable in a web setting. Being able to delegate duties and assign rights to sections. It is also very easy for use as well. It is currently being tested for speed and bandwidth consumption

Design Feature a Front page looking interface. With navigations and hot links underlined. Interface design stages has concluded with the need for separate areas for (Windows 2000, windows 95, windows 98 and Windows NT, Hardware, 3 rd party software, and Office 2000, Office XP and Office 97) There will also be an Administration forum which only data base administrators can access for private discussion.

Application Software AP-800 The case was made for us to buy packaged software that was already developed and available for purchase. Nikon's original AP-800 basic field application program card provides a variety of convenient functions to help make our online forum work easier, including comprehensive file management, known station, resection, stakeout, 2-point reference line and many powerful data collection routines. Each operation of the surveying task is clearly displayed by the menu program. Easy-to-follow instructions such as numbers, letters and graphic icons appear on the LCD to guide you through the operation. It's that simple.

Software Features Easy-to-understand multiple menu items, pop-up windows and icons Fast, convenient alphanumeric input Intuitive operation Error checking Standardized operation Decision making support User-configurable settings and tolerances Visual map display Powerful database features intelligent point search, field information collection and convenient note-taking