Joel Hackney Senior Vice President Global Sales & Marketing and President, Field Operations Avaya Vision

Innovation Power of We Leadership

Increasing Customer ExpectationsIncreasing Economic Pressures Changing Work Patterns Consumerization of IT Your World

FASTER Collaboration. SMARTER Decisions. BETTER Business. © 2012 Avaya Inc. All rights reserved.

Before The Power of We © 2012 Avaya Inc. All rights reserved. Time WastedSlow Decision Making Poor Outcomes

With The Power of We © 2012 Avaya Inc. All rights reserved. Faster CollaborationSmarter Decisions Better Business

Leading Through Transitions Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy

Holistic Approach to Business Collaboration Software-Driven User Experience Infrastructure Context-Aware Applications Integration with Business and Social Apps Services Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy

Recent Launches VSP ERS Identity Engines 8.0RADVISION IP Office 8.1 Flare ® Communicator iPad Fully featured SME system - simpler collaboration for up to 25% less Easy, secure, automated BYOD for employees & guests Unparalleled business communication experience on iPad Automated switch sets up IP Office with just a single command for 50% less High performance video making collaboration simple relevant and spontaneous Top of rack horizontal switching with 100x better performance

Real-time and scheduled room-based video conferencing, running on Avaya’s collaboration platforms and networking infrastructure Bridges existing H.323 communications networks and SIP-based environments Conferencing for multiple concurrent sessions + Control, manage, schedule & monitor performance Conferencing for multiple concurrent sessions + Control, manage, schedule & monitor performance And now… Anytime, Any Device, Anywhere Video collaboration Anytime, Any Device, Anywhere Video collaboration Cost-Effective Evolutionary Path The Best of Both Worlds, Optimizing the User Experience Simple, interoperable video for enterprises small to large

Where We’re Headed Collaborative Cloud Managed Services Virtualization Mobile Collaboration Virtual Enterprise Virtual Enterprise Customer Experience Management

Widely Recognized Leadership * The J.D. Power and Associates 2010 Certified Technology Service & Support ProgramSM was developed in conjunction with the Technology Services Industry Association (TSIA). For more information, visit: Positioned as a Leader in Gartner Magic Quadrants Unified Communications Corporate Telephony Contact Center Infrastructure Recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience” for four years in a row* Awarded “2011 Frost & Sullivan: European Enterprise Communications Product of the Year” for IP Office Awarded “2011 Frost & Sullivan: North American Product Differentiation Excellence Award” for Enterprise Session Management

Win with Avaya Innovate ahead of major transformations Gain competitive advantage with the market leader Harness The Power of We