Customer Experience at. Experience Good:  Web site provided lots of information:  Technical specs  Customer reviews  Picture of what the cameras.

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Presentation transcript:

Customer Experience at

Experience Good:  Web site provided lots of information:  Technical specs  Customer reviews  Picture of what the cameras looked like  Prices Bad:  Technical specs make it difficult to determine why a customer would want an SLR camera over a standard digital camera.

Recommendations for

Change the title of this page to Camera Types

 Create training videos that explain the differences in electronics  Videos would explain the differences in different types of:  Televisions  Cameras  Video Games  Camcorders  Videos would be a real person explaining the differences in layman's terms