Coaching - managing a professional dialogue Norma Honey June 2008

Coaching session Context Silent Grow Practice

Definition of Coaching ‘You cannot teach a person anything, you can only help him find it within himself.’ Galileo As John Whitmore writes, 'Coaching is not merely a technique to be wheeled out and rigidly applied in certain prescribed circumstances. It is a way of managing, a way of treating people, a way of thinking, a way of being.' - to GROW people, performance and purpose together.

Goal -what is to be achieved from the session specific, measurable Reality –key aspect – where are you now Options – what can you do to achieve your goal Will – what where when and how The GROW model –John Whitmore

Effective dialogue Establish the goal How will you know that you have achieved that goal? How will you know that the problem is solved? Examine current reality What is happening now? What, who, when, how often? What is the effect or result of that?

Effective dialogue Explore the options What else could you do? What if this or that constraint were removed? What are the benefits and downsides of each option? What factors will you use to weigh up the options? Establish the will So what will you do now…. And when? What could stop you moving forward? And how will you overcome it? Will this address your goal? How likely is this option to succeed? What else could you do?

The Silent Grow Establish the goal How will you know that you have achieved that goal? How will you know that the problem is solved?

The Silent Grow Examine current reality What is happening now? What, who, when, how often? What is the affect or result of that?

The Silent Grow Explore the options What else could you do? What if this or that constraint were removed? What are the benefits and downsides of each option? What factors will you use to weigh up the options?

The Silent Grow Establish the will So what will you do now…. And when? What could stop you moving forward? And how will you overcome it? Will this address your goal? How likely is this option to succeed? What else could you do?

Effective practice Open questioning Active listening Body language Commitment to action

Practice 1.In 3s Each has opportunity to be coach, coachee, observer 2. Coachee –brings a problem Coach works through the Grow process Observer comments on the process 3.I hour –divide the time approx 15 mins for dialogue