+ Case 1: Linda 45y/o Female with Bipolar disorder Divorced Researcher at Tufts Medical Center Seen the same therapist for 20 years Weekly Appointments.

Slides:

Advertisements

Similar presentations

The Patient-centered Medical Home: Care Coordination Ed Wagner, MD, MPH, MACP MacColl Institute for Healthcare Innovation Group Health Research Institute.

Advertisements

NIGB NATIONAL INFORMATION GOVERNANCE BOARD FOR HEALTH AND SOCIAL CARE Sams Story Information Sharing module.

Connecting Patients with the Right Physician

Purpose of Information and Referral Services?. Purpose of Information and Referral Services The primary purpose of Information and Referral services is.

+ HEALTH INSURANCE: UNDERSTANDING YOUR COVERAGE Navigator Name Blank County Extension UGA Health Navigators.

Module: Perspectives on Personal information

By: Marisa Pierandozzi CIS 1055 LAB SECTiON 3.  We have seen the importance of technology continue to grow.  It has been in a key part in some of the.

Case Study Deirdre Downes. 2 My Father: My Siblings Mother, and Mom likes me best. Many Siblings One Health Care Proxy: the story of Mr. L Mr. L was an.

ER NAVIGATOR Community Outreach for Personal Empowerment.

Community Presentation Vernon Women’s Transition House Society Providing Opportunities and Safety for Women and Children.

1. 2 Thinking about participants you spoke to in the last week, what was the most important referral you made? What made that referral important?

Church Road Surgery Patient Feedback Questionnaire August 2013.

Social Networking: Facebook, Twitter, and Google+ Mary Rotman Publicist, O’Reilly Media.

MessageWiz IS April Project Goals Develop a system that improves patient medication compliance through increased patient-health care worker.

We just made contact with our client in the last few days. She said there is more information coming in the next few days. The only thing she has expressed.

Mobile Apps for Healthcare. Why your business needs an app Let us give you a few benefits of having a mobile app: Build relationship with your patients,

Sharon Levy, MD, MPH Children’s Hospital Boston

Did staff listen? Are they easy to talk to? 60% of young people found staff certainly listened to them, and 30% found this to be partly true. Young people.

Case Study 4. Asynchronous computer-mediated support for clients accessing an independent private practitioner Case study 4 presents Nasrata, who is 25.

Internet Safety Tips for Parents. Tip #1 The computer should be in an open area. Children should not have a computer in their room. You don’t want to.

Health Science Stressful situations are common in the healthcare field. Healthcare professionals are expected to use effective communication.

The Life of Gus Nick Darby PSYC 2314 (T/Th 11-1p) Professor Alas.

The Practice of Clinical Health Psychology Robin Perkins, Ph.D. Clinical Psychologist Archbold Integrative Medicine Center.

Trevor Harris Safe T Training and Consultancy. Adults often have anxieties about new technology but… Everything that’s already in the world when you’re.

Safeguarding Children Training Jackie Mathers Designated Nurse for Safeguarding Children Bristol Clinical Commissioning Group 31 st March 2014.

VIOLENCE PREVENTION AND INTERVENTION PROGRAM (VPIP) TECHNIQUES TO PREVENT DATING VIOLENCE I. Indicators of Perpetrators and Victims of Dating Violence.

Mental and Emotional Health Care I hate School! I can’t believe he got a better grade than me I can’t stand her, she deserves to be alone she just broke.

Chapter 6 Mental and Emotional Disorders Lesson 3 Help for Mental and Emotional Disorders.

DO NOW: Create a list of problems children your age may face. Don’t be scared to write down something you may not want to share with certain people (Friends,

Implementation of a Referral Enhancement Platform “Why not just offer eConsults?”

NHS e-Referral Service Informed, Shared Decision Making Patient and User Journey: The Vision …….

Visiting Angels Presenter: Social Angel Facebook.com/VisitingAngelsCorporate Social Care.

Learn and Serve Patient Education and Medical Education in Primary Practice General Pediatrics The University of Chicago Yingshan Shi, MD.

Social Media 101 An Overview of Social Media Basics.

Finding and Engaging Primary Care Practices. Importance of Primary Care Involvement Cities for Life has recognized the centrality of primary care in diabetes.

Testamentary Capacity

Hosted by The STEP collaborative Rules You must answer in the form of a question – (we might be a little generous here) You have 5 seconds to answer.

Somali Central Minnesota Somali population & Health Care.

Defining a Palliative Care Consult: Core Elements Cheryl Phillips, M.D. SH Palliative Care Committee April 30, 2007.

Types of Help and Psychiatrists Rachel Garland Per.1.

Mental Disorders & Resources for Help 7.MEH.3.1. Jacob Jacob is part of the local all-star baseball team. He just finished a long practice and decided.

Group 4 Alison, Christine, Jared, Sheryl Revised Digital Strategy for Massachusetts Medical Society.

Chapter 6: Wilson AP Government and Politics Consider: What are the qualities that make a person MORE LIKELY to vote?

PROFESSIONALISM WORKSHOP. What is Professionalism? What does Professionalism mean for doctors and others working in healthcare? The group will think of.

Swat Recruiting - All rights reserved. A Guide for recruiters wanting to utilize the vast resources LinkedIn offers to the recruiting community. By Mark.

Michelle Cader March 31, 2015 Helping library users find good legal information: A webinar for library staff across Ontario.

YRAB Meeting  Ana: Adolescent Medicine Physician and Researcher  Interested in how to help teens who need help with depression get the care.

Arti Patel Angelica Santos Nick Anderson Yomna Eid.

Plan and Prepare Evaluate Needs Build The Solution Present and Close Follow Through.

Sexual Offences Act 2003 ► Identifies about 55 separate sexual offences ► Aim: to allow criminal proceedings to be taken in order to provide protection.

Flu Vaccine Shortage Coping with Your Fear and Anxiety The Emotional Impact Of Public Health Crises The emotional impact of a public health scare can have.

Health Care Self-Management (Provider Version) Late Effects of Treatment for Childhood, Adolescent and Young Adult (AYA) Cancers Supported by a grant from.

Information Guide to Cyber Bullying. Cyber bullying is a relatively new form of bullying which has started happening a lot on social networking sites,

DOCTOR / DOCTOR AND DOCTOR PATIENT RELATIONSHIPS Idara C.E,

Primary Care Models for Chronic Pain Treatment Melissa Weimer, DO, MCR.

Project funded by the Canadian Institutes of Health Research Through interpreters’ eyes: roles in the clinical encounter Ellen Rosenberg, MD Yvan Leanza,

The UCSF Double Helix Curriculum:

Isabel The new arrival Personal Information Age: 26 years old

Aim To think about what bullying is and how to help yourself or others who are being bullied. To understand what Anti-Bullying Week is and its aims and.

What Are The Treatment For Anxiety And Panic Disorder.

Identifying & Assisting Victims within the Fracture Clinic

Complex Care Management What is it, and how do we begin?

Aim The aims of today's session is to think about what bullying is and how to help yourself or others who are being bullied. To understand what Anti-Bullying.

Intimate Partner Violence Reporting Training UPDATE

BE MORE INVOLVED IN YOUR HEALTH CARE

Identifying & Assisting Victims within the Fracture Clinic

Insights from Children about Abuse and Neglect

JASON Your neighbor, Dave, asks if you want to join him to go duck hunting this weekend. You ask who else is going. He says, “Only Tim. Jason is acting.

Behavioral Health Identification, Treatment & Referral in Primary Care

Presentation transcript:

+ Case 1: Linda 45y/o Female with Bipolar disorder Divorced Researcher at Tufts Medical Center Seen the same therapist for 20 years Weekly Appointments. Lack of family support Strong social media presence

+ Day in the Life-Saturday 10 am-Wakes up late, takes medication 12 pm- Take the metro to TMC 2 pm- Finishes checking on her mice 3 pm- Has appointment with therapist Discussion of mental health reform Possibility of care centers over private care 5 pm- Severe anxiety at home, begins searching internet and social networks for information

+ Case 1 (cont’d) Primary Concern Linda has recently heard about possible reform in the mental health care system Possibility of losing longtime care provider Severe anxiety about losing this relationship Needs a trusting source of health care reform Up to date Accurate Address her concerns in particular

+ Social Media/Website Experience Looks through mental health twitter accounts Sees tweet from MMS about health reform news Uses link to get to the website Finds information about mental health changes in Massachusetts Satisfied with website, adds MMS on twitter

+ Case 2: Jeff 55 y/o male Late stage ALS 17 y/o son Wife is health care proxy, and doesn’t believe it’s legal or safe Wife is a consultant

+ Day in the Life 8:00 am- Wakes up, takes medications 10:00 am- Wife accompanies him to doctor’s appointment See news story in waiting room discussing recent legalization of medical marijuana Wife asks physician about obtaining a prescription Physician is not comfortable prescribing Suggests referral to the pain clinic

+ Website Experience 1:00 pm- Wife is upset, thinks this is denial of care 2:00 pm- Searches the web for a way to report this or find out more Finds the MMS website Discovers it is at the physician’s discretion 3:00 pm- Not satisfied, thinks the MMS is biased against the patient’s best interest Revision of site to more clearly state the difference between physician discretion and patient’s rights

+ Case 3: Daniel Old looking 19 y/o Homosexual Male Living in Boston alone Recently started dating a new boyfriend Waiter and trying to go back to finish his degree

+ Day in the Life 11:00 am- Comes to work late looking distraught 12:00 pm- Co-worker comments about a bruise and offers Daniel help, but Daniel is embarrassed 1:00 pm- Co-worker contacts his sister, who is a social worker in Massachusetts. She refers him to the MMS website Co-worker sends website to Daniel

+ Website Experience Daniel visits website Learns about domestic violence Finds referrals to patient source Daniel has a hard time finding the section relevant to him, but is happy with the anonymity Solution: Make the “Patient Care” button more apparent and further up on the screen

+ Case 4: Sophia 36yr M.D. Graduated with honors Finished cardiology fellowship at MGH Engaged to be married because she is pregnant and doesn’t want to shame the family so she needs to also find a local job to stay close to her husband to be Lives with fiance Has been looking at websites for jobs in the Boston area but she has not been successful DON’T LET HER LEAVE BOSTON!!!

+ Day in the Life 6:00 am- she can’t sleep so she wakes up for some coffee 8:00 am – turns on the news and she hears the NPR report about the growing MMS organization 11:00 am – She decides that after watching the news she is going to do on the MMS site because they might have job offerings

+ Website Experience Sophia visits website Learns that there are opportunities to apply for a job position She wishes that there were more descriptions of the job offerings Can’t find what she wants or what fits well for her