UW Hospital – Rehab Department February 15, 2000

Team Members Tony Warren -Team Leader Jon Olson - Contact Person Melissa Garcia - Webmaster

UW Hospital Contacts Amy Eckert - Speech Pathologist Patrick Laemmrich – Management Engineering

Problem Statement Current inventory system failing –Inventory levels not known –Multiple orders for same products –Inaccurate patient billing

Reasons for Problem Lack of communication No central storage area Five cost centers Sticker system Lack of time for therapists

Objective Design efficient inventory/billing system

Performance Measures Inventory levels Billed vs. distributed items Decreased double orders

Alternatives Computerized system –ID card –Medical record number –Barcodes Kanban system One supply room

Limitations Time Availability of storage area Accounting system Technology Patient care vs. profit

Best Practices UW-Hospital - Central Supply Article –Chair Control

Deliverables An efficient inventory/billing system

Schedule