© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Applying and Interviewing for Employment

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Employment Messages Application letters Job-inquiry letters Application forms Application follow-ups

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Tips for Application Letters Be clear and specific Show you are informed Don’t volunteer salary information Keep it short Show some personality Aim for high quality

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Types of Application Letters Solicited Unsolicited –Getting attention –Building interest –Increasing desire –Motivating action

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Application Follow-Ups Show your interest Demonstrate persistence Show your commitment

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Employment Interviews Organization’s objective –Match applicants with the organization Applicant’s objective –Match goals and abilities with the job

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Typical Interview Sequence Screening stage Selection stage Final stage

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Types of Interviews Structured Open-ended Group Stress Video Situational

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter What Do Employers Seek? Fit with the organization –Personality –Background –Style Qualifications for the job –Knowledge –Skills –Abilities

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Preemployment Testing Integrity tests Personality tests Job-skills tests Substance tests Background checks

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Interview Preparation Conduct preliminary research Think ahead about questions Build your confidence Polish your interview style Plan to look good Arrive prepared

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Conduct Preliminary Research The OrganizationThe Opportunity Full name Location Age Products Industry position Earnings and growth Overall structure Job title Job functions Job qualifications Career path Salary range Travel Relocation

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Plan for Questions Skills Goals Achievements Interests Attitudes Relationships

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Prepare Some Questions Are these my kind of people? Will I enjoy the work? Do I want this job? Does the job pay well? Who will supervise me? What about my future?

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Build Your Confidence Minimize weaknesses Maximize strengths Manage apprehension

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Polish Your Style Mock interviews Nonverbal skills Voice training

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Plan to Look Good Clothing Accessories Grooming

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Arrive Prepared Paperwork Travel time Waiting time

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Interviewing for Success Screening interview –Differentiate yourself Selection interview –Cover your strong points Final interview –Emphasize your personality

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter The Interview Process Warm-up phase Question-and-answer stage The close

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter The Warm-Up Phase First impressions Body language

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Dealing with Questions Asking and responding Listening to the interviewer Handling discriminatory questions

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Close of the Interview Concluding gracefully Discussing salary Reviewing notes

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Following Up After the Interview Thank-you messages Inquiry messages

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter More Follow-up Messages Asking for more time Accepting an offer Declining an offer Job resignations

© Prentice Hall, 2007 Business Communication Essentials, 3eChapter Reviewing Key Points Writing employment messages Understanding the interview process Preparing for a job interview Interviewing for success Following up after the interview