© British Telecommunications plc Senior Engineer Review Field, Plan and Build.

Slides:

Advertisements

Similar presentations

The Management Process

Advertisements

Facilitated by Joanne Fraser RiverSystems

What is Pay & Performance?

© Grant Thornton UK LLP. All rights reserved. Review of Partnership Working: Follow Up Review Vale of Glamorgan Council Final Report- November 2009.

Criteria for selection of potential CRMI’s Carey Edwards LMQ.

Introducing the New College Scheme Seevic Performance Appraisal.

I ntroduction Finally… A Best Practice for Selecting Engineers From Vision to Reality Engineering Canada’s Future.

Whose Job Is It? Part Two © Iowa Association of School Boards At the Board Table Discussion Tool.

Diploma of Project Management Course Outline NSW Course Number Qualification Code BSB51407.

Project Management Update Organizational Changes.

Uncovering the Promise of Faculty Success Online Lawrence C. Ragan, Ph.D. Penn State’s World Campus NERCOMP Boston 2005.

Team Building and Leadership Ashish. What is a team? A team consists of small number of people who have complimentary skills with a commitment to a purpose.

DPW BD&C Employee Performance Evaluation Guideline Discussion

Seevic Performance Appraisal

Team Launch Introduction. Real projects are large and complex, and most software is created by teams Merely throwing people together does not result in.

Diploma of Project Management Course Outline NSW Course Number Qualification Code BSB51407.

B2B Phase 2 – ILM Historic Data ( Field Operative Efficiency & Effective Report) Mick Williams/Jim Jackson 16th September 2013.

Professional Certificate – Managing Public Accounts Committees Ian “Ren” Rennie.

Program of Work (POW) An Organization’s Roadmap to Success!

INTERNATIONAL LABOUR ORGANIZATION Conditions of Work and Employment Programme (TRAVAIL) 2012 Module 15: Capacity development and training on Maternity.

Chapter 1 Introduction Managers and Managing.

Being Part of a Core Group Jacqui Westbury – CP Chair/IRO Team Manager Kate Lawson - Safeguarding Nurse Specialist.

James Aiello PricewaterhouseCoopers Africa Utility Week 06 International Good Practice in Procurement.

Certificate IV in Project Management Introduction to Project Management Course Number Qualification Code BSB41507.

Quality Management.  Quality management is becoming increasingly important to the leadership and management of all organisations. I  t is necessary.

Ways for Improvement of Validity of Qualifications PHARE TVET RO2006/ Training and Advice for Further Development of the TVET.

Systems Design Approaches The Waterfall vs. Iterative Methodologies.

LT Leading Teams E.S. Tunis and Associates Inc. Welcome to ESTA’s learning design workshop. The ideas developed in this workshop will set the foundation.

Slide number 1 REVIEW OF NURSING IN THE COMMUNITY PROGRAMME BOARDPLANNING EVENT WELCOME.

Tools: Project Charter (Tab 4)

1-2 Training of Process Facilitators 3-1. Training of Process Facilitators 1- Provide an overview of the role and skills of a Communities That Care Process.

Team Charters Tools & Techniques.

WEEK 2: MANAGEMENT AND MANAGERS BUSN 107 – Özge Can.

System Changes and Interventions: Registry as a Clinical Practice Tool Mike Hindmarsh Improving Chronic Illness Care, a national program of the Robert.

LCDP Implementation Jerry Murphy, Pobal. Content Overview Introduction to programme financial systems Introduction to expected programme actions Pobal.

NEW SOUTH WALES TECHNICAL AND FURTHER EDUCATION COMMISSION 17136Q Marketing simulation SYLLABUS 5-Jan-2009.

Designing a Training Program RATIONALE OF THE TRAINING Background or introduction of what the training is all about –Developments in the field/discipline/area.

Service Delivery Quality Management SDQM. © British Telecommunications plc Agenda Intro / Why do we need to further define Quality check standards? What.

LMI Learning module – Overview © Institute for Employment Research, University of Warwick.

Queen’s Management & Leadership Framework

1 Staff Review and Development (SRD): For those being reviewed Jessie Monck, PPD, Human Resources Division Personal and Professional Development.

November 15, 2007 The “ABC” of Effective Field Monitoring & Supervision November 15, 2007.

FINANCE - A Workforce Strategy for a High Performance Culture Delivering excellence, Engendering trust, Stimulating Innovation, Exemplifying leadership.

Co-ordinating careers work across a school or college Sue Barr Education for Employability Skills Show Seminar 20 th November 2015.

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B Goal Setting Overview.

1 GCDA What is performance? WHAT you did? HOW you did it? Job Description & Objectives Behaviours Plus = Performance.

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Goal Setting Guide 2015.

1 Staff Review and Development (SRD): Practical for those reviewing others Jessie Monck, PPD, Human Resources Division Personal and Professional.

Management Science, Theory and Practice. Definition of management --- Managemen t is the process of designing and maintaining an environment in which.

The Claromentis Digital Workplace An Introduction

1 CAREER PATHWAYS Welcome to…. Module 6 Performance Management.

Managing Talent – Maximizing Your Employee’s Potential 3 rd SACCO LEADERS’ FORUM Monique DunbarLorri Lochrie Communicating Arts Credit UnionCentral 1 Credit.

Chapter 16 Staff training and certification. Outline The objectives of training and certification The training and certification process Determine professional.

Top Tips Localism In Action Tip 1: Getting Started Use existing links to build a strong localism partnership across the CA area Be proactive,

Project Management Process Interim Update for ERCOT Board of Directors.

Success in the Online Environment Lawrence C. Ragan, Ph.D., Penn State’s World Campus Mount St. Vincent University April 12th 2005.

The benefits of skills-based hiring

How to create great SMART Goals

Continuing Professional Development Assessor Briefing

Introduction to Project Management

The role of the Passport Indicators in Monitoring PFM Strategy

Establish Process Governance

Monitoring and Evaluation using the

The Management Process Today

Roles and Responsibilities of a Project Manager

New employee induction for new staff and managers

Annual Development Plan (ADP) Development 25th April 2018

Whose Job Is It? Part Two At the Board Table Discussion Tool

CPD made clear.

College of Social Sciences

Presentation transcript:

© British Telecommunications plc Senior Engineer Review Field, Plan and Build

© British Telecommunications plc Vision ‘A national team of senior engineers with unified goals, clear responsibilities and measurable objectives, a forum of technical expertise where knowledge sharing is commonplace and all are equally committed to the skills and development of an allocated group of engineers.’

© British Telecommunications plc Key Outcomes Consistency (Nationally and within technical area) Clearly Defined Role (Responsibilities, Expectations and Career Path) Measurable Objectives (Accurate Reporting of Performance Against Objectives)

© British Telecommunications plc Consistency (within technical area) By breaking down the management areas and allocating an even number of engineers to each senior it will enable more focused delivery of training and a ensure workload is manageable.

© British Telecommunications plc Clearly Defined Role

© British Telecommunications plc Clearly Defined Role cont… Clarifying the senior roles and responsibilities will ensure there is.. A clearly defined career path from engineer to senior. A consistent national approach to learning and development, special projects, escalations and KPI performance. It will also ensure current seniors build up their skills in other areas and are not pigeon-holed into one type of project.

© British Telecommunications plc Measurable Objectives – Creating realistic and achievable Job Standards Field Productivity The amount of time spent in the field will differ between field/ rigging/ power as there is a difference in ratio of senior to engineer. Team Skill Level Skill levels of assigned engineers will be recorded and monitored and quarterly increases in skill level measured to reflect individual performance against the objective. Special Projects (Work-Load Sharing) The ability to measure not only the success of projects but the pro-active sharing of project work- loads between other members of the senior engineer team to ensure other job standards do not suffer and to encourage further sharing of knowledge and skills. Team KPIs Taking an active role in KPI performance and service level, keeping track of KPIs, identifying and addressing failures and delivering training to combat problem areas.

© British Telecommunications plc Steps to achieve desired outcomes.. 1.Key Trainer Skills Course 2.Update and Agree Objectives / Job Standards 3.Introduction to Skills and Development Tool 4.Assign Individual Engineers to Seniors 5.Create Senior Engineer Forum 6.Assign Ownership of Skills / Knowledge Categories This Week After 2 nd Course (All seniors completed)

© British Telecommunications plc Required output from this week 1.Complete Key Trainer Skills Course 2.Create first draft of revised Senior Engineer Job Description 3.Overview of Skills and Development Tool Functionality For Friday… Pull together details of the work you do in your current role and compare to your current Job Description. Start thinking about ideas for updated objectives and job standards, differences between objectives for field, power and rigging. What objectives in your current job description no longer apply to your role? Try to think how you will apply the skills you learn this week to your new objectives around skills and development going forward.