1 Introduction to Business Information Processing Instructor: Mr. Ahmed Al Astal IGGC1203 College Requirement University Of Palestine

2 Introduction to Information Technology Efraim Turban R. Kelly Rainer Richard E. Potter Chapter 1 Business and Information Technology University Of Palestine

3 Business in Information age : Pressures and Responses Business Pressures Global Competition for market and for labor Need for real-time operations Changing workforce Customer Orientation Technological innovation and obsolescence Information Overload Ethical Issues University Of Palestine Ch1

4 Organizational Responses: Strategic Systems Customer focus and service –Changing manufacturing from mass production to mass customization Continuous improvement efforts –Improve productivity & Quality Business Process Reengineering Electronic Commerce University Of Palestine Ch1

5 Why we need to know about IT? IT is generally interesting IT facilitate work in organizations IT offers career Opportunities. IT used by all departments. University Of Palestine Ch1

6 What is an information system? Information System (IS) Collects, processes, stores, analyzes and disseminates information for a specific purpose. University Of Palestine Ch1

7 Data-Information- Knowledge Data Raw facts or elementary descriptions of things, events, activities and transactions. (not organized to convey any meaning) Information Collection of data organized so that they are meaningful to the recipient. Knowledge Information has been organized and processed to convey understanding, experiences, accumulated learning and expertise. University Of Palestine Ch1

8 What is a Computer-Based Information System (CBIS)? An information system that uses computer and telecommunication technology to perform some or all of the IS tasks. Provides solution to a business Problem Basic components of information systems: People HardwareSoftware DatabaseNetworkProcedures University Of Palestine Ch1

9 Capabilities of information systems Provides fast and accurate transaction processing Provides large capacity, fast access storage Provide fast communications Reduce information Overload Span boundaries Provide a competitive weapon. University Of Palestine Ch1

10 General Technological trends for IT Constantly improving cost performance ratio Storage and memory Graphical and user-friendly interfaces Client/server architecture Intranet and extranet Data warehousing Multimedia and virtual reality Intelligent Systems and agents University Of Palestine Ch1