Report of the RACL / WebCT Working Group Recommendations for a USG Solution for Integration of Library Resources in USG WebCT / VISTA Environments GIL User’s Group Meeting May 19, 2005

Topics and Presenters Review of the Report Caroline Cason, University of Georgia After the Report, Campus Perspective Sherrida Crawford, Valdosta State University After the Report, GALILEO Upgrade Lauren Fancher, Board of Regents

Review of the RACL / WebCT Working Group Report Environment and Background Processes Recommendations Outcomes Caroline Cason, University of Georgia

University System of Georgia Integrated Learning Environment

Purpose of RACL WebCT Working Group Review possibilities for integration of library resources and services into WebCT Vista Environment Test authentication scenarios Identify issues Make recommendations

Group Members Carol Bray, East Georgia College Laura Burtle, Georgia State University Caroline Cason, University of Georgia Sherrida Crawford, Valdosta State University Kim Eccles, Atlanta Metropolitan College Lauren Fancher, Board of Regents Scott Gillies, Gwinnett University Center Jeff Heck, Augusta State University Chris Huff, State University of West Georgia Shirley Lankford, State University of West Georgia Mary Morris, Macon State College Jan Ruskell, State University of West Georgia Sandra Stratford, Columbus State University Tammy Sugarman, Georgia State University Tyler Walters, Georgia Institute of Technology Phil Wetherington, Macon State College Resources Brian Finnegan - BOR Doug Hyche - BOR

Discussion Questions What should the student’s and faculty view of library resources within WebCT look like? What can we do now to get there?

Campus Portal Services

My WebCT (Student) View

File Manager (Faculty) View

Different Features and Functions for Students, Faculty, and Librarians Students: need links to library resources and services at main page, as well as to particular materials within courses and assignments Faculty: need to be able to place durable links to pre-selected as well as self-selected materials within courses and assignments Librarians: need to be able to create collections of durable links to materials at the discipline, section, course, and assignment level for selection by faculty. Also provide services.

Authentication Issues Working towards a single sign-on environment for users across all campus services from a single place (portal and or course management) Most licensed library resources require IP authentication or separate user name and password

Linking Issues Access to linked library resources should be as seamless as possible Links to library resources need to be durable over time so that as things change, they stay current Changes to links need to be easy to manage

Solutions? Proxy products such as EZProxy ensure that links to IP-authenticated resources are seamlessly available to users Open URL link resolvers ensure that links are durable and easy to manage Content integration products provide ways for libraries and faculty to collaborate in use of library resources within online course management systems

The Future? My My Portfolio My WebCT My News My Student Information My Library My Course My Assignment My Course GIL EReserves GALILEO Links to Library Systems and Services Links to EReserves, Ejournals, Pathfinders Link Resolver Ask a Librarian Links to Articles, Learning Objects My Campus Portal

Report: Recommendations Preliminary recommendations focused on what could be done immediately: collaboration and strategies Final report included additional recommendations related to the technical infrastructure: software and technologies that are needed

Outcomes Preliminary report provided to RACL Executive Committee June 2004 Endorsement of initial recommendations Libraries begin to implement Final report produced in August 2004 Presentation to RACL Fall Meeting 2004 Endorsement of key software recommendations

Initial Recommendations Endorsed by the RACL Executive Committee in June 2004 for Immediate Pursuit by USG Libraries Libraries should be included in the implementation of campus portals and course management solutions. Links to GALILEO, GIL, the library website, Ask a Librarian, the Online Library Learning Center tutorial, and a citation style guide should be placed at the My WebCT level for each student at every campus.

Initial Recommendations Endorsed by the RACL Executive Committee in June 2004 for Immediate Pursuit by USG Libraries Libraries should ensure that designated librarians are trained in use of the WebCT VISTA course designer tools and are familiar with both the student and faculty views and tools in order to be of assistance to all. Librarians should ensure that they are available through outreach, advertising, and service offerings to collaborate with faculty in the development of their online courses.

Technical Architecture Recommended for All USG Libraries EZProxy Shibboleth Electronic Reserves management software OpenURL resolver such as SFX Course content integration software MetaSearch Software Digital Repository Software Virtual Reference Software Bibliographic Citation Management Software

Technical Recommendations Endorsed by the RACL Group in November 2004 : RACL / WebCT Working Group presented their report to the Regents Academic Committee on Libraries (USG Library Directors) in November 2005 RACL endorsed pursuing SFX linking, metasearching, EZProxy, and ERes solutions for the University System of Georgia, as part of the centrally-supported virtual library GALILEO.

After the RACL / WebCT Working Group Report: Campus Perspective Strategies Processes Progress Outcomes Next Steps Sherrida Crawford, Valdosta State University

24 May 18, 2005S.J. Crawford, Odum Library Sherrida Crawford, Automated Systems Coordinator & Functional Lead, VSU Campus Pipeline Luminis Project Team October, 2003 RACL/WebCT Working Group member in April, 2004 RACL/WebCT Working Group, After the Report

25 May 18, 2005S.J. Crawford, Odum Library VSU portal – Luminis (Campus Pipeline) Access protocols include LDAP Services Single Login access for Library Services GALILEO OpenURL compatible EZProxy Access protocol – LDAP directory GIL Webvoyage Catalog OpenURL compatible ILLiad Open URL compatible Access protocol - LDAP Custom Access via (Authentication Adaptor) Custom Access After the RACL/WebCT Report, What I Learned

26 May 18, 2005S.J. Crawford, Odum Library Authentication and resource management software works together in combination to meet needs of faculty, students and librarians After the RACL/WebCT Report, What I Learned REALITY CHECK

27 S.J. Crawford, Odum Library WEB Strategy Business / E-commerce tool (Enterprise systems like PeopleSoft and Banner) Marketing tool (Institution’s public face) Academic tool (Learning Management Systems, i.e. WebCT/Vista) May 18, 2005 After the RACL/WebCT Report, What I Learned

28S.J. Crawford, Odum Library CP Luminis PortalWebCT/Vista Single Login for Banner & WebCT/Vista & Single Sign-on for other Applications as developed (CPIP) Secure / Authenticated Login & Integrated Authentication with other PowerLink Partners Incorporates uPortal standard uPortal Channel Utility Content in Context Portal pull and push (roll based) Banner populated trigger WebCT’s Learning Contexts Institution/Group/Course/Section Banner populated MyCourses functionality (Courseware Lite) Courseware Tools (Robust) Some Functional Similarities & Comparisons May 18, 2005 After the RACL/WebCT Report, What I Learned

29 S.J. Crawford, Odum LibraryMay 18, 2005 Links to GALILEO, GIL, the Library website, Ask a Librarian, the Online Library Learning Center tutorial, and a citation style guide should be placed at the My WebCT level for each student at every campus. VSU WebCT VISTA login Report Summary Recommendation After the RACL/WebCT Report, What I Learned

30 S.J. Crawford, Odum LibraryMay 18, 2005 Three Cheers for the USG GALILEO Support Staff!!! For making GALILEO single sign-on happen in the Portal! BlazeNet / GALILEO Demo After the RACL/WebCT Report, What I Learned GALILEO Password not necessary for remote users!

31 S.J. Crawford, Odum LibraryMay 18, 2005 After the RACL/WebCT Report, What I Learned

32 S.J. Crawford, Odum LibraryMay 18, 2005 Shibboleth: Enhancement suggestion for CP Luminis portal WebCT Observations: Sentient Learning – inquired if shown at Rock Eagle or other conferences IT staff attended? Used as an opening to explain Library’s interest in e- learning tools that help faculty add library resources to Vista courses Fielded Faculty inquiry about Library purchased DVD’s and WebCT Vista Horizon Wimba: Become more knowledgeable about web conferencing software After the RACL/WebCT Report, What I Learned Other interesting factoids picked up...

33 S.J. Crawford, Odum LibraryMay 18, 2005 GALILEO Upgrade Metasearch Review Invitation Observation: From working with the Luminis portal knew needed to be asking vendors about RSS feeds and uPortal compatibility After the RACL/WebCT Report, What I Learned

After the RACL / WebCT Working Group Report: GALILEO Perspective Background Processes Progress Next Steps Lauren Fancher, Board of Regents

Background GALILEO and review of metasearch and linking products GALILEO environment Unique and complex Consortial management capabilities are addressed in some way by each of these vendors Goals and features may not work equally well within the technical constraints of the environment Authentication, rights management, menuing, SFX linking, supported systems and servers

Goals and Features Enhanced usability and ease of access for users, including more intuitive searching Interfaces with a customized look and feel for each user community (academics, publics, K-12) More customization of menus for user communities and individual institutions

Goals and Features Cross-database searching opportunities, including search sets that are customized per user community Enable access to content and features from library websites, online courseware, campus portals, and other environments that better meet user needs Provide enhanced opportunities for user personalization

Presentations to the GALILEO Steering Committee December 2004 and February 2005 December 2004: Proposal for GALILEO Upgrade in order to provide SFX linking and metasearch capabilities for all GALILEO communities (USG, DTAE, AMPALS, GPALS, Public Libraries, K-12) February 2005: GALILEO Steering Committee endorsed the Upgrade Proposal

Process and Next Steps GALILEO Metasearch Process Product review with public service and technical representatives from all communities Participation decisions pending per community Possible RFP, pricing, contracts and licensing, assessing costs, financing Planning deliverables and multi-year implementation schedule Formation of working groups for review of audience interfaces: academic, public, school

Next Steps USG libraries continue to participate in campus WebCT and portal projects Implementation proposal for GALILEO Upgrade to GALILEO Steering Committee, June 2005 Multi-year collaborative implementation, refinement, evolution

For More Information GeorgiaView: The USG WebCT VISTA implementation "Interoperability between Library Information Services and Learning Environments - Bridging the Gaps” Libraries and the Enhancement of E-learning, OCLC E-Learning Task Force White Paper, October 2003 Report of the RACL / WebCT Library Working Group, August 2005 Report and Presentation available at: After the Report: What I Learned