©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Chapter 4: Lecture 2 Managing Your Work Tools & Environment

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Managing Your Work Tools & Environment Cubicle Design Office Organization Cubicle Etiquette

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Office Organization Workstation Design & Utility Office Supply Organization

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Design Ergonomics Utility & Function Professionalism

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Ergonomics 18” Work Area Monitor, Keyboard, Mouse Telephone (headset) Notepad & Writing Tools

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan ” Work Area

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Ergonomics 3’ Work Area Telephone (table top) Stapler, Tape, Paperclips, Post-Its, Etc. Active Files, In/Out Boxes Reference Materials/Books Waste & Recycling Bins

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan ’ Work Area

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Ergonomics Rest of the Work Area Reference Files Guest Chair Coat/Personal Item Storage Other things?

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Wider Work Area

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Organization Organize workstation Work within easy reach Purge unnecessary items Organize necessary items Use follow-up organizers

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Office Supplies Organize Supplies Compose a list of all items used on a regular basis Take inventory on regular basis Label shelves where supplies are stored Do not over-order supplies

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Office Supplies (continued) Ordering office supplies Identify one person to control inventory and order supplies Discourage staff from placing verbal orders Request everyone to complete requisition Be ready with required information to complete requisitions or telephone order

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Etiquette Decoration Minimal & Tasteful – just a little bit of you One or two framed pictures Green, healthy-looking plant Artwork (choice should balance your personality with the office culture

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Etiquette AVOID Collections – especially if it contrasts with the office culture Posters, Unframed Children’s Artwork Radios/Music Players/Personal Cellphones Live Flowers with strong scents Food containers

©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan Cubicle Etiquette Advice Phyllis Davis, Business Etiquette Consultant Office Cubicle Etiquette In American Business on VideoJug