HN Network Support Events HN Accounting – 29 February 2012 HN Administration and Information Technology – 24 February 2012 HN Business – 20 February 2012

HN Network Support Events Purpose of Events – to support practitioners with the delivery and assessment of HN Frameworks by: –Providing information –Facilitating workshops –Encouraging networking Theme for the day is: Continuing PARTNERSHIP

SQA Update – HN Frameworks  Changes to 2010 Frameworks –Auditing (FN11 35), Presentation Skills (F84E 35), Preparing and Presenting a Business Plan (DE2E 34) and Managing a Small Business (A6HG 35) added as options in June 2011  Process for requesting amendments to frameworks –Use of DAVAL 2 form (

SQA Update – Optional Units  Units currently under revision by other SQA teams –Creating a Culture of Customer Care –Human Resource Management: An Introduction –HRM Units  Financial Services Units –Financial Services Regulatory Framework –Personal Financial Services –Pension Provision –Personal and Business Lending (replacing Personal and Commercial Lending)

SQA Update - Assessment  Availability of exemplars  WORD versions of RFI/RFT  Using Financial Accounting Software - software  Feedback Forms  E-Assessment Support -formative and summative

 Internal Assessment Report -  Qualifications Support Team (QST) -future plans  Understanding Standards  Centre/Candidate survey  Scotland’s Colleges - update SQA Update