PRESENTED BY: Prasenjit Mishra Rollno. 1148,ICRI New Delhi. 1 A strategy to achieve World Class Performance.

INTRODUCTION: 2 An project requires the dexterity and ingenuity from project manager or from a team leader for its success. To complete the task with out additional resources, and with given frame work of time.

3 Six sigma is the most popular management methodology, employed in business. Definition:- 1. A break through strategy to significantly improve customer satisfaction and shareholder value by reducing variability in every aspect of business. 2.A statistical term signifying 3.4 defects per million opportunities.

4 GOAL OF SIX SIGMA:-  Improve yield  Reduce defect  Reduce variation  Increase shareholder value  Ensure continual improvement.  Improve customer satisfaction

5 ORIGIN AND MEANING There are three approaches 1. Motorola 2. Academic 3. General Electric Developed by Bill Smith at Motorola in 1980s 2. Academic:- Measure Analyze Improve control

ORIGIN AND MEANING 6 Sigma ( σ ) represent the standard deviation. one has 6 SD between the process mean and the nearest specification limit, there will be practically no items that fail to meet specifications. based in process capability studies one that produces 3.4(DPMO).

PROCESS CAPABILITY STUDIES 7

Sigma levels 1 sigma = 690,000 DPMO = 31% efficiency 2 sigma = 308,000 DPMO = 69.2% efficiency 3 sigma = 66,800 DPMO = 93.32% efficiency 4 sigma = 6,210 DPMO = % efficiency 5 sigma = 230 DPMO = % efficiency 6 sigma = 3.4 DPMO = % efficiency 8

9 Six sigma help to identify:- 1. Critical path way 2. Improve capability 3. Reduce defect 4. Help in successful project completion. 5. Prevent cost overrun & over time

10 6 σ principles:- OPPORTUNITY& PERFOMANCE MODEL: DMAIC MODEL GE APPROACH

11 DEFINE:-  Current state of business  What is wrong with what we are doing?  Whom are we catering to? Identify the customer.  Failure mode and effect analysis (FMCA)  What are the deliverable and due date?

12 MEASURE:- Do we have reliable, valid and adequate data? How do we measure the project success? How do we determine the project success?

13 ANALYZE:- What is the current state of affairs? Is it a good as the process sound? What change do we have to bring about? What obstacle do we face in implementing the change?

14 IMPROVE:- Concentrate on work break downs and the critical pathways Activity needed for realizing project goals Reintegrating the projects to the main pathways.

15 CONTROL:- How will I control the cost, quality, scope and risk of the project? How I will make sure that the project’s goal are achieved? How I will I maintain the profit? How do I maintain progress reports?

SIX SIGMA CERTIFICATION 16 Green belt certification Black belt certification Master black belt certification Yellow Belt Certification Lean Six Sigma Certification

Q M T AND METHODOLOGIES USED IN 6 σ 17 SIPOC analysis Quality Function Deployment (QFD) Analysis of variance Failure mode and effects analysis Process capability Taguchi method.

SOFTWARE USED TO SUPPORT 6 σ 18 Microsoft visio Sigma Xl QPR SOFTWARE THE UNSCRAMBLER

19 LIST OF SIX SIGMA COMPANIES: AIR CANADA COGNIZANT TECHNOLOGY GLAXOSMITHKINE WIPRO UNITED HEALTH GROUPS Mumbai Dabbawala OR NMTBSA XEROX LG GROUP VODAFONE

BENEFITS OF SIX SIGMA 20 Generates sustained success Sets performance goal for everyone Enhances value for customers; Accelerates rate of improvement; Promotes learning across boundaries; Executes strategic change

CONCLUSION 21 Six sigma identify the current situation and help in achieving a break through, strategy needed for realization the objective of the project without delays and cost over –runs.

22 Six Sigma fundamentals By D. H. Stamatis

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