communicating in small groups and teams Chapter Four: Group Climate in mixed company j dan rothwell

Group Climate What is it? Positive: ________________________________________ Negative:_______________________________________ in mixed company

Cooperation vs. Competition (p ) Cooperation (MIGA):_____________________________ Improvement of achievement/performance Efficient use of _______________ Goal of achieving __________________ Promotion of harmony Increased group _______________ (i.e., social relationships among group members) Encouragement of openness/honesty in mixed company

Cooperation vs. Competition (p ) Competition(MEGA):_______________________________ Individual success achieved at _______________________________ Hypercompetitiveness:________________________________________ Diminishment of achievement/performance Encouragement of _____________________ Can competition be a good thing? What poses the real problem? in mixed company

Competition and Communication Competence, Can Me Be We? Communication competence is a matter of _____________ Competent communication does not exclude ___________ Many group activities combine both __________&_________ What’s the difference between intragroup and intergroup competition and cooperation? How does the norm of group interest relate to intra/intergroup competition? in mixed company

Group Climate & Culture While evolution of the human species depends upon “survival of the fittest,” how does society/culture influence group climate perspectives?

Defensive vs. Supportive Communication Defensive Evaluation (negative) includes:______________ _ _______________________ in mixed company Supportive Evaluation (positive) includes: ____________________________ Positive evaluation leads to: Description:________________

Defensive vs. Supportive Communication Defensive Control: ______________ Often leads to psychological reactance: __________________________ Manipulation Often includes _____________ and interferes with accomplishments in mixed company Supportive Problem orientation: ________ ____________________________ Assertiveness:_______________ ___________________________

Defensive vs. Supportive Communication Defensive Indifference: __________ _______________________ Superiority:_____________ ________________________ Certainty:______________ _______________________ in mixed company Supportive Empathy: _________________ ___________________________ Equality:___________________ ____________________________ Provisionalism:______________ ___________________________

How does reciprocal patterns influence group climate? How does listening influence competition and cooperation? What are characteristics of competitive and noncompetitive listening responses?