E-Government: The Dubai Experience1 Dr. George Kostopoulos Professor Information Systems American University of Sharjah.

Slides:



Advertisements
Similar presentations
Suhair Al Khatib, Ph.D Ministry of ICT Jordan Beirut September 5-6, 2006 Public Private Partnership model for effective and advanced ICT deployment.
Advertisements

1 eGovernment Projects and Perspectives in the Bulgarian Public Administration Nedelcho Nedelchev Advisor to the Minister of State Administration and Administrative.
Steps towards E-Government in Syria
E GOVERNANCE FOR DEVELOPMENT
Partner leading to development ! bsc-group.az. ● BUSINESS SERVICE CENTRE ■ ABOUT US ● MAIN LINE OF ACTIVITY ■ LEGAL SERVICES ■ FINANCIAL SERVICES ■ MARKETING.
2 nd WIPO Inter-Regional Meeting on South- South Cooperation on Patents, Trademarks, Geographical Indications, Industrial Designs and Enforcement Cairo.
Information & Communication Technology for Development in Arab Region e-government in the Arab Region Najat Rochdi Regional Coordinator
GCC Initiatives Towards eGovernment & Sustainable Public Services Kingdom of Saudi Arabia Saudi E-Gov Achievements & Directions Ahmad Y. Alkhiary June.
0ictQATAR October 13, 2008 Qatar’s ICT Statistical Information Areas Tariq Gulrez.
Public Sector Reform actions in Morocco within the Digital Age 5 th International Public Sector Reform Symposium 13 th -14 th December 2011, Westminster,
1 E-Government PPA 490 Margaret Moorhead. 2 Introduction E-government – to deliver public services in a more convenient, customer oriented, cost effective,
1 Kuwait Central Agency for information technology.
Strengthening Public Finance Management Through Computerization of Procurement Management System High Level Forum on Procurement Reforms in Africa Tunisia.
ICT Technology being used to Communicate Information.
Role of the CIO in Electronic Government- USA Alisoun Moore Chief Information Officer Montgomery County, Maryland.
Good Governance in Egypt “ Suggested areas for Improvement “ Dr. Mahmoud Gebril Napoli May 17-21/2004.
How can citizen’s participate? Purpose and levels of participation: approach, methods, techniques, tools. Technical Assistance for Civil Society Organisations.
GOVERNANCE ANKUR PATEL (MBA-IB) AMITY INTERNATIONAL BUSINESS SCHOOL.
Ministry of State Administration and Administrative Reform 1 eGovernance LEFIS Workshop 5 th Meeting Sofia 2-3 June 2006 Alexander Ognianov Ministry of.
E-Business Romania Adriana Ţicău State Secretary for Information Technology Conferinţele Piaţa Financiară Bucharest, the 26 th of March 2002.
Company LOGO Workshop on Macedonian e-Gov project and best UE practices (Slovenian experience) Skopje Blagica Andreeva Ministry of Information.
E-Government Reforming public administration to accelerate development Summary Gerhard Pohl Director, e-Government Development Gateway Foundation Rome,
REPUBLIC OF SERBIA AUTONOMOUS PROVINCE OF VOJVODINA GOVERNMENT OF THE AUTONOMOUS PROVINCE OF VOJVODINA OFFICE FOR JOINT AFFAIRS OF PROVINCIAL BODIES STRATEGY.
DIGITALIZATION & E-GOVERNMENT 14th November, 2013 Bulgarian Economic Forum Nikolay Nedyalkov, Executive Director Information Services Plc.
E-Government as a Tool for Modernization of Public Administration
E-government in the Pacific Islands: project update Rowena Cullen Graham Hassall.
ICT business statistics and ICT sector: Uzbekistan’s experience Prepared by Mukhsina Khusanova.
Ministry of Transport, Information Technology and Communications
L Integrating Web applications l Moving legacy transactions to a Web environment l Setting goals and targets to measure progress l Focus on content and.
Global Standards Symposium “Towards a better inclusion of the Arab region in the international standardization process” Khédija Ghariani – Secretary General.
What is e-government? E-Government refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and.
A Proposal to Develop a Regulatory Science Program under Carleton University’s Regulatory Governance Initiative Presentation to the fourth Special Session.
Government-to-Business Portal Portals are emerging as new single points of access for citizens and businesses Brings citizen-centred functionality to.
Understanding & Use of the Internet E-government Spring 2011 G. F Khan, PhD.
John Grant Chief General Manager National Office for the Information Economy Canberra, Australia The Government OnLine Strategy.
E-Government in the GCC by GKK1 e-Government in the GCC Dr. George Kostopoulos Professor Information Systems American University of Sharjah.
PRESIDENT OF THE NATIONAL STATISTICS COUNCIL (February 2007) RIDHA FERCHIOU CNS THIRD INTERNATIONAL ROUNDTABLE MANAGING FOR DEVELOPMENT RESULTS (HANOI-VIETNAM-5-8.
10/19/2015 / 1 Electronic Commerce Branch UNCTAD - United Nations Conference on Trade and Development Dr. Susanne Teltscher United.
ASEAN Integration: Cross Border Mobility of Librarians Pimrumpai Premsmit.
Office of the Minister of State for Administrative Reform-Lebanon Good Governance for Development in Arab Countries High Level Seminar on Measuring and.
Master in Public Management Technology-Based Enterprise Development for the Department of Science & Technology 23 February 2009 ASG Learning Experience.
Presentation on electronic government Presented to: Sir Adnan Presented by: Kiran shakoor (07- 05) Razeena Ameen(07-25)
Copying distribution or use of the contents of this document is prohibited without written authorization from SafeHarbor Technology Corporation. Maximizing.
CENTRE OF ADMINISTRATIVE REFORM STUDY
LSC 3013 Professional Communications THE WORLD OF WORK PRESENTATION Sheikha Mohammed H
World Bank E-Government Websites:
Making the Vision of Digital Equality into Reality The Ministry of Gender Equality Republic of Korea.
National Information Communication Technologies Strategy Vasif Khalafov “National strategy” working group - Web -
E-Government Adesh Khadka Ministry of Finance. 2 At the United Nations Conference on Sustainable Development held in Rio de Janeiro in June 2012, a global.
Press Conference January 14 th Dr. Hartmut Wöhler I Jon Ander Garcia I Continental AG 2 / Hisham Layali I Emirates for Universal Tyres LLC Content.
18/05/2014 Riyadh Eng. Suhail Al-Almaee Director Strategic Planning and Supporting Initiatives Smart Government.
Peer Review of E-Government in Arab countries by Marco Daglio, Administrator, Public Governance and Territorial Development Directorate.
Ministry of State Administration and Administrative Reform 1 eGovernment International Workshop on e-Government and its Spatial Dimension Sofia 9 June.
Presentation by the Chief Negotiator Petras Auštrevičius “EU Integration and Information Society Development in Lithuania” The 4 th International Conference.
The Federal eGovernment of the United Arab Emirates the United Arab Emirates(20/06/2012) 1.
1 Smart and innovative solutions to increase productivity and enhance the quality of government services.
H ANOI ’ S E-G OV O BJECTIVES & S OLUTIONS N GUYEN T HI T RANG L INH H ANOI, 6/2014.
1 Document Name Dubai e-Government Achievements & Upcoming Challenges By: Mahmood Al Bastaki Dubai e-Government.
 Lecturer’s Name : Dr Norazila Bt. Mat  Group 12 :  M.Aswin HendrayadiA  Marwan PribadiA  Mohamad Azri AzharA  Wong Wai KitA
National Information Technology Center : An Introduction 1.
Dramatically New Drivers of Interaction, Productivity and Growth Bring Opportunities and Create Demands for Your Community “Technological and political.
E-GOVERNMENT & E-GOVERNANCE
OER in the Middle East: The UAE Experiences
E-GOVERNMENT-I Bibhusan Bista.
GOVERNANCE AND ICT by Puneet Shukla N. R. E. C
New Strategic Framework
E-government Bulgaria Sofia,
Qatar’s Gateway to the 21st Century
E-GOVERNANCE.
E-Business: Not Just Selling on the Web!
Presentation transcript:

e-Government: The Dubai Experience1 Dr. George Kostopoulos Professor Information Systems American University of Sharjah

e-Government: The Dubai Experience2 Dr. George Kostopoulos e-Government: The Dubai Experience

3 The American University of Sharjah

e-Government: The Dubai Experience4 The American University of Sharjah

e-Government: The Dubai Experience5 The American University of Sharjah

e-Government: The Dubai Experience6 The American University of Sharjah

e-Government: The Dubai Experience7 The American University of Sharjah

e-Government: The Dubai Experience8 United Arab Emirates United Arab Emirates e-Government: The Dubai Experience

9 e-Government: The Dubai Experience

10 e-Government: The Dubai Experience

11 e-Government: The Dubai Experience

12 e-Government: The Dubai Experience

e-Government: The Dubai Experience13 e-Government: The Dubai Experience

14 e-Government: The Dubai Experience

e-Government: The Dubai Experience15 The dual mission of the Dubai e-Government:... to ease the lives of people and business in their interaction with Government, and to contribute in establishing Dubai as a leading economic hub... Sheikh Mohammed Bin Rashid Al Maktoum e-Government: The Dubai Experience

16 Extra - Government G2C G2B G2S Intra - Government Inter-Agency Intra-Agency Archiving Inter - Government G2G – Health G2G – Weather G2G – Travel Government in the Digital Age e-Government: The Dubai Experience

17 Information Producer Advisories Laws Regulations Information Receiver Citizen Requests Citizen Data Statistics Information Processor Issuance of Permits Database Updating Procurement The Role of e-Government: Productivity Maximizer e-Government: The Dubai Experience

18 Utilization of advanced electronic methods and technologies to achieve an increase in Productivity: Government – Society Revenues: Cost Reduction – New Revenues Image: National – International Three e-Government General Aims e-Government: The Dubai Experience

19 e-Government’s Expectations out of the Constituency* Utilization of Offered Services Feedback toward Improvements Ever-Increasing Computer Literacy Constituency: Citizens & Business e-Government: The Dubai Experience

20 Constituency* Expectations out of the e-Government Increased Transactions Speed & Quality Responsiveness Transparency & Accountability Constituency: Citizens & Business e-Government: The Dubai Experience

21 The New Mutual Understanding The Citizen / Business is the e-Government’s Client With Associated Rights and Expectations e-Government: The Dubai Experience

22 National Operational Aims Day-to-Day Concerns International Strategic Aims Long Term Targets Objectives of the e-Government Portal e-Government: The Dubai Experience

23 Passive Mode Information Provider Documents Depository Empowered Active Mode Transaction Processing 24/7 Web Call Center National Objectives of the e-Government Portal e-Government: The Dubai Experience

24 Showcase Natural Beauties Cultural Wealth Promotion Political Positions Economic Incentives International Objectives of the e-Government Portal e-Government: The Dubai Experience

25 e-Government: The Dubai Experience

26 The Digital Divide Long Term Commitment e-Gov an Agent for Change Regional Observations and Concerns e-Government: The Dubai Experience

27 The Digital Divide ?? Population Majority Issues Internet Bandwidth Computer Literacy Internet Access Cost Regional Observations and Concerns e-Government: The Dubai Experience

28 Long Term Commitment ?? e-Government Projects are Budget-Based Budgets are not Project-Based Regional Observations and Concerns e-Government: The Dubai Experience

29 e-Government an Agent for Change ?? Melting of the Government Rigidity Increased Decision Making Transparency Processes Streamlining Modernization Reform Regional Observations and Concerns e-Government: The Dubai Experience

30 Information Law Custom Advice Medical Request for Action Sailing Trip Dubai e-Government Services: A Sample e-Government: The Dubai Experience

31 United Arab Emirates Regional Leader in e-Government, Dubai E-Gov Regional Consultant 24 Department Online Resident Permit Renewal Visas Renewal e-Gate at Airport e-Traffic Advisory e-Dirham for Payments Outstanding Informational Portal e-Government: The Dubai Experience

32 GCC is on the Road to e-Government Dubai is Leading and on the Right Track Major Issues with “Room for Improvement” Transition Management Skills New Balance of Power Cadre Creation Need for IT Professionals Training of Civil Servants Cyber Issues Computer Literacy Internet Access Conclusion e-Government: The Dubai Experience

33 e-Government in the GCC In closing e-Government is a Very Rewarding but Endless Endeavor