Open Government Directive February 17, 2010, Workshop Team 2 Easy to Implement and High Impact Ideas

February 17, 2010Open Government Directive Workshop Team 22 Internal: Workforce Culture, Networking, Skills Complementary Concept Public: Responsive, Engaging

February 17, 2010Open Government Directive Workshop Team 23 Idea 1:Practice what we Preach Goal: –Improved framework for transparency, engagement, collaboration Issues: –Distributed workforce, field locations –Need buy in

February 17, 2010Open Government Directive Workshop Team 24 Idea 1A: Rules of engagement Executive-sponsorship and champions –Workforce awareness of responsibilities –Short-term

February 17, 2010Open Government Directive Workshop Team 25 Idea 1B: Workforce Development Communities of practice –Top down –Bottom up

February 17, 2010Open Government Directive Workshop Team 26 Idea 1C: Technology Communities of practice platform Ideation tool Webinars Video

February 17, 2010Open Government Directive Workshop Team 27 Idea 2: Public Engagement Model An Analogy: What Would a Business Do? –Start by thinking about government as a storefront. –You need marketing - > explain what you do –Be easy to find/access -> social media/websites –Make your product known and understand –Handle customer service

February 17, 2010Open Government Directive Workshop Team 28 The Process Listen -> Synthesize -> Triage -> Track - > Respond -> Share -> Report. Monitor ->

February 17, 2010Open Government Directive Workshop Team 29 Idea 2A: Listening Tool Listening seeking input –Channel integration –Find pain points by aggregating citizen data –Tools to gather citizen sentiment

February 17, 2010Open Government Directive Workshop Team 210 Idea 2B: Pro-Active Engagement Be pro-active. –use media monitoring to get ahead of the concerns of the public –Invite continued comment on initiatives

February 17, 2010Open Government Directive Workshop Team 211 Idea 2C: Improve Participation Participation. –Look for policy solutions from citizens –Get enforcement assistance from public –Balance: finding the real public

February 17, 2010Open Government Directive Workshop Team 212 Idea 2D: Public Access Accessibility. Open Up. –Using electronic tools for citizen outreach –Find innovative methods for enhancing internal and external collaboration

February 17, 2010Open Government Directive Workshop Team 213 Idea 2E: Measurement Efficiency. Prove you are successful. –Streamline the ways to connect with the public

February 17, 2010Open Government Directive Workshop Team 214 Introducing Team 2 Tim Bertrand Pat Bonner Bill Brantley Rachel Bocchino Holly Davis Matt Fella John Kamensky David Kuehn Dave Lewan Moshay Simpson Niel Sroka Elizabeth Velo Jeff Walpole