Western Technical College Performance Excellence at the Program Level Tracy Dryden September 2011

Western’s Performance Excellence Journey AQIP Systems Portfolio Baldrige Application Excellence as a College Value College Policy – Baldrige Criteria for Performance Excellence AQIP for Accreditation Model AQIP Reaffirmation of Accreditation AQIP Accreditation Check Up Visit AQIP Systems Portfolio Balanced Scorecard Baldrige Application Wisconsin Forward Award Application Wisconsin Forward Award Application Wisconsin Forward Award Application Baldrige Application AQIP Baldrige Option – April 2011 Wisconsin Forward Award Application – July 2011 WFA Site Visit – October 2011 AQIP Documentation – June 2012 Reaffirmation of Accreditation – 2014 QRP

  All programs in QRP at all times  In-depth, comprehensive review every three years  Alignment with Academic Master Plan, College Strategic Plan, college and program accreditation, TSA Western’s Performance Excellence Journey

Professional Development Day 2011

  Launches comprehensive program review – programs  Introduction to the QRP  Introduction to the program scorecard  Outcome – Draft of program improvement plan  2-3 areas of focus  Alignment with Academic Master Plan  Alignment with College Strategic Plan Quality Academy Part One

  In advance  Results of Student Learning Outcomes Assessment process  Curriculum map  QRP program scorecard  QRP scorecard data definitions  Existing program improvement plan and curriculum status report  At the academy  Results of current student survey  Labor market projection report – EMSI  5-year enrollment history  Past 3 years Graduate Follow Up  Most current QRP scorecard  TSA status Quality Academy Part One – Data and Information

  One year QRP follow up on programs  Review program scorecard and other data  Outcome – Revised program improvement plan; results  2-3 areas of focus  Alignment with Academic Master Plan  Alignment with College Strategic Plan  Create program curriculum maps Quality Academy Part Two

  In advance  Labor market projection report – EMSI  5-year enrollment history  Past 3 years Graduate Follow Up  At the academy  Results of current student survey  Results of Student Learning Outcomes Assessment process  Curriculum map  Most current QRP scorecard  QRP scorecard data definitions  Existing program improvement plan and curriculum status report  TSA Status Quality Academy Part Two – Data and Information

  Designed for all remaining programs  Online tool kit  Scorecards  Labor market information  Student learning outcomes results information  Enrollment trends  Curriculum status  TSA status  Revisit “old” QRP plans Tools for Program Excellence

  All programs involved in performance excellence activities  Involvement of other stakeholders  Students services  Marketing  Administration  QRP plans – living and breathing documents  Alignment Results

  Preparation  Data overwhelming  Post-academy follow up to complete QRP plans  Sheer volume Challenges

  Learning community – synergy – best practice sharing  Reduction in individual program meetings  Systematic and tied to college performance excellence  QRP becomes part of the way we operate as an organization Benefits