From Mr. Ashutosh G Joshi Knowledge Resource Centre, Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables.

Slides:



Advertisements
Similar presentations
Moving the process forward Sálvano Briceño UN/ISDR.
Advertisements

RD4S Exercise Pillar C: How can the contribution of research to SD be measured ? By L. Esterle, Cermes and Ifris, France.
Lean Six Sigma Green Belt Training
Excellence with Impact Declan Mulkeen January 2011.
1 Overview Background Methodology Results User profiles [or personas] [Perhaps next steps]
Higher Administration
Behind every successful organization there is a strong work-force …. driven by me…. eOffice.
Sociedade Portuguesa de Inovação ChinaFrontier: China’s Realities from a Frontier Research Perspective Overall Objectives of the Project and a Summary.
Performance Management Process. What is Performance Management? “A business process that enables companies to drastically reduce their expense base by.
Transforming Organizations
Innovation Management Practice in Irish SME’s By: David Mulligan, Owen O’Leary, David O’Sullivan National University of Ireland, Galway.
TNO Measurable Impact EARTO Working Group on Quality and Excellence 20th June 2011.
CENTRAL EUROPE PROGRAMME SUCCESS FACTORS FOR PROJECT DEVELOPMENT: focus on activities and partnership JTS CENTRAL EUROPE PROGRAMME.
Return On Investment Integrated Monitoring and Evaluation Framework.
College Strategic Plan by Strategic Planning and Quality Assurance Committee.
By Saurabh Sardesai October 2014.
A successful Final Year Project
Copyright 2003 Cuyahoga Community College District Knowledge Management: Making it Fly in Higher Education Presenter: Amy C. Eugene Director, Knowledge.
Procurement Transformation State of North Carolina
Online Communities Academic Publishing Perspective.
Research Impact 19 November 2012 Dr Fiona Cameron Executive Director Australian Research Council.
(8/21/2015) Program Independent Assessment (PIA) Joe Kusick SAS Senior Manager, Program Independent Assessment Chairman, Raytheon EVMS Council.
What is Business Analysis Planning & Monitoring?
PICTURE Final Conference Session 6 - Friday 22nd September 2006 “European Capital of Culture” Programme Impacts for Cultural Tourism Development Edith.
Needs Analysis Session Scottish Community Development Centre November 2007.
County Golf Development Conference 24 February 2009 Jennie Price (Chief Executive)
4/22/2017 4:34 AM IHS Goldfire Innovative Product Development Assessment Service Sales Training April 2013.
Clockwork Operations: Student Achievement Within A Collaborative Environment Charles A. Burbridge, Chief Financial Officer and Nader Sohrab, Comptroller.
Natural Disasters – Are We Prepared as Rescuers? Omer Faheem.
Data On Call: Strategic Plan Deanna Lynch. Introduction  Background  Long Term Objectives  Vision, Mission, and Values  Internal and External Analyses.
Introduction to Evaluation. Objectives Introduce the five categories of evaluation that can be used to plan and assess ACSM activities. Demonstrate how.
ASSESSMENT. Assessment is the systematic and on-going process of collecting and reviewing evidence about the College's academic and administrative programs.
AREVA T&D Security Focus Group - 09/14/091 Security Focus Group A Vendor & Customer Collaboration EMS Users Conference September 14, 2009 Rich White AREVA.
IES Statistical and Research Methodology in Education Grant Program (84.305D) 2010 Program Meeting.
Title Line Subtitle Line Date / Student Example photos.
WHAT YOU SHOULD EXPECT FROM YOUR EVALUATOR: PROMISING PRACTICAL PRACTICES July 28, 2011 Hi-TEC Conference, San Francisco.
Enhanced District Data Systems for Improved Plans How to utilize data for district planning.
Bergen Regional Medical Center Re-Source Center. Joseph Glaski Started my career in HC 1982 Worked as a Maintenance Manager Director of Capital Construction.
1 Overview of the Proposed Energy Education Study Workshop 6 October 26, 2011 San Francisco, California.
TRANSFORMING CAPABILITY SUPPORT MATERIALS HUMAN RESOURCE MANAGEMENT FOR INNOVATION Appraisal Template Example Performance benchmarksCurrent capacity Target.
1 Click to edit Master text styles Second level Third level Fourth level Fifth level Administrative Support for Large- Scale Funding Applications – Session.
The Value Driven Approach
Can Financial Innovation Promote Energy Efficiency? An Impact Analysis for China November 13, 2009 Hiroyuki Hatashima Independent Evaluation Group-IFC.
[ADD TITLE] Field Experience Culminating Presentation [ADD YOUR NANE] [ADD DATE]
Idaho Energy Plan Proposal (RFI) Energy Policy Institute (EPI)
Chapter Fourteen Communicating the Research Results and Managing Marketing Research Chapter Fourteen.
The Scientific Method.
1 Monitoring and Evaluating Employee Wellness Programs.
PQRI Proposed Work Plan Title of Work Project Date of Submission to Steering Committee.
HS420 Health Informatics Michele Smith, PharmD, RPh, RCph Unit Seven Data Quality Tools.
Quantifying the Value of Research in Indiana Tommy Nantung INDOT Research and Development Division AASHTO RAC Annual Meeting July 29, 2015 Portland, Oregon.
Digital Collections Audit and Preservation Business Case Bishopsgate Institute.
EPRC Conference conclusions - Collaboration initiative for sustainable regional Arctic development ARC-NET 1.
There are 6 main components to Care Provider’s Committed to Quality Program: Visionary Leadership Mission Statement Customer Satisfaction Employee Satisfaction.
1 Dr Steve Lennon 2008/09 27 May 2008 NACI Corporate Business Plan 2008/09 Presentation to the Parliamentary Portfolio Committee: Science and Technology.
Info-Tech Research Group1 Manage the IT Portfolio World Class Operations - Impact Workshop.
Title of the study. Principal investigator and co workers names Organization/College name.
Info-Tech Research Group1 Manage IT Budgets & Cost World Class Operations - Impact Workshop.
IMPLEMENTING LEAPS IN CENTRAL AND EASTERN EUROPE: TRAINERS’ HANDBOOK Monitoring and Evaluating Results.
ACF Office of Community Services (OCS) Community Services Block Grant (CSBG) Survey of Grantees Satisfaction with OCS Survey of Eligible Entities Satisfaction.
JPPF MEETING th MARCH 2013 BIRCHWOOD CONFERENCE CENTRE JPPF March S.GOVENDER.
Rannís Erasmus+ Data collection, analysis & impact studies.
Support National Social Protection Strategy (NSPS) CARD/SPCU 1.
Evaluation What is evaluation?
Proposal and Company Information Document CONTENT About Indagatio Research Our Research Offerings Why Indagatio Research Our Work Process Project Snapshot.
Design of foresight-based evaluation in Tekes Activities
Fort Stanwix National Monument Energy Audit Contract
RESNA 2018 Annual Conference
NEED: What need does your project address?
This is the Title of your Poster
Presentation transcript:

From Mr. Ashutosh G Joshi Knowledge Resource Centre, Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Objectives Customer Satisfaction User’s Friend Customer’s delight Budget Monitoring Efficiency Improvement Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Yes End Summary {YES}Report KRC- A Profile Hypothesis Methodology Data Collection Techniques Outcome Analysis Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

YES as a tool for Performance Audit Data analysis Over all assessment Customer focus Budget Implication Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Determining Right Things to do Current Topics and titles General information Conduct customer survey frequently Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Budget Utilization: Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Budget Utilization: Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables Graph 1 Graph 2 Budget proposed / Expenses Expenses per users

Indirect benefits IASLIC- Ranganathan Award for best article st prize in of E-Forum Essay Competition st Prize Quiz competition at NIMA Index Technology Award to Project Granthagar in AS Annual conference R&D Award for Multi-location KRC system in AS Annual conference Mahindra Innovation Award Mahindra Excellerator award Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Tacit benefit Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Direct benefits Use of Technology - Project Granthagar. Higher Usage. Better Visibility. Communication. Change Management. Turn Over Rate Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Turnover Rate Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Areas to address Work Practices & policy Work flow and work areas Loan periods & policies Reminder and follow up Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Recommendations Collaborate & grow Turn over rate Tangible benefits Communicate Impact on end user Setting targets Review policies Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables

Conclusion Knowledge of Y ES YES data analysis Growing organism Performance over reporting Mapping a Knowledge Resource Centre’s services beyond it’s direct deliverables