Beacon Community Program Build and Strengthen – Improve – Test innovation Beacon-EHR Vendor Full Affinity Group July 26, 2013.

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Beacon Community Program Build and Strengthen – Improve – Test innovation Beacon-EHR Vendor Full Affinity Group July 26, 2013

Full AG Roll call – Lynda Rowe Update on Beacon Transport Pilot Progress – Chuck Tryon/Ed Donaldson ONC White Paper Discussion “Key Considerations For Health Information Organizations Supporting Meaningful Use Stage 2 Patient Electronic Access Measures” – Lynda Rowe Wrap up/Next Steps – Chuck Tryon/Adele Allison Today’s Goals 1

Beacon Pilot Progress Tulsa – In Progress Working on developing pilot option 9+ as well as the details behind numerator denominator calculations Mississippi – In Progress Discussions in progress with Allscripts around pilot options, call scheduled for 10:00am Monday 7/22 South East Michigan – In Progress Went online with one Allscripts practice this week using XDS.b as the transport mechanism in an effort to work toward eHealth exchange – Looking to add an additional Allscripts practice in the next week as well In reference to User Story 2b, SE Michigan is working with Success EHS to pilot PIX and XDS.b Query & Retrieve, with automatic triggers to query our MPI and XDS.b repository to retrieve a longitudinal CDA Keystone – Not Able to Run Pilots at This Time RIQI – In Progress Pilot: ToC: CEHRT to an HIO/HIE/HISP - Query by Provider B – Currently: data is being sent from Provider A, Blackstone Valley, and it is being stored within the HIE (discrete data and the document itself). – To be completed as soon as next week: Quantifying view of the data by Provider B. WNY – In Progress Direct accounts have been established for Elmwood and staff training has commenced on the use of Direct . Mirth is working on the automation process, in the meantime Neva will send files to Elmwood. Go live is planned for 07/23 with Direct function to be implemented shortly there after. 2

Possible Pilot Scenarios Pilot # Query OR Push Provider A Transport Method Certified Transport Entity Transport Method To Provider B C-CDA Generation MU 2 Metric Reporting Description Pilot 1 PushDirect (SMTP + S/MIME) EHR TechnologyTransport is directly from provider A Provider A EHR EHR Supports all aspects of DIRECT Transport Pilot 2 PushAny Edge Protocol HISP /HIE/HIODirect (SMTP + S/MIME) HISP/HIE/H IO HISP/HIO/ HIE HISP/HIE/HIO must be certified to the TOC objective, i.e. support The Direct Applicability statement/produce a C-CDA Pilot 3 PushAny Edge Protocol EHR module Certified with Associated HISP/HIO (relied upon software) Direct (SMTP + S/MIME) EHR Vendor and relied upon software EHR vendor + relied upon software must meet MU2 criteria Pilot 4 PushDirect (SMTP + S/MIME)+ XDR/XDM EHRTransport is directly from provider A Provider A EHR Same as Pilot 1, except adding the optional XDR/XDM transport Pilot 5 PushAny Edge Protocol HISP /HIE/HIODirect (SMTP + S/MIME)+ XDR/XDM HISP/HIE/H IO HISP/HIO/ HIE HISP/HIE/HIO must be certified to the TOC objective, i.e. support The Direct Applicability statement/produce a C-CDA

Possible Pilot Scenarios Pilot # Quer y OR Push Provider A Transport Method Certified Transport Entity Transport Method To Provider B C-CDA Generation MU 2 Metric Reporting Description Pilot 6 PushAny Edge Protocol EHR module Certified with Associated HISP/HIO (relied upon software) Direct (SMTP + S/MIME)+ XDR/XDM EHR Vendor and relied upon software EHR vendor + relied upon software must meet MU2 TOC criteria Pilot 7 PushSOAP + XDR/XDM EHR – Must be certified for optional SOAP transport Transport Directly From Provider A Provider A EHR EHR Hosted SOAP + XDR/XDM Pilot 8 QuerySOAP + XDR/XDM EHR – Must be certified for optional SOAP transport Any Transport via an HIE/HIO/HISP Provider A EHR HISP/HIO/H IE Content may be repackaged by HISP/HIO for provider B Pilot 9 Push OR Query Any TransportHIO as an eHealth Exchange participant Query or push to provider via eHealth Exchange certified protocol Provider A EHR HIO eHealth exchange participant HIO must be a certified eHealth Exchange participant Pilot 10 QueryAny Certified Transport CEHRT natively or with relied upon software None- Query basedProvider A EHR HIO/HIE/HI SP Provider A must be using CEHRT

Vendor Pilot Options 5 PilotSendReceive BeaconVendorBeaconVendor 1: Direct - EHR vendor complete certification Crescent City, Tulsa,SE MISuccess EHS (not yet in production) Cincinnati, Inland NW, RIQI, Tulsa, UtahNextGen UtahVitera Crescent City, SE MI, TulsaSuccess EHS 2: Direct - HIE/HIO/HISP modular certification Inland NW, ? Tulsa & KeystoneGreenwayCincinnati, Inland NW, RIQI, Tulsa, UtahNextGen Cincinnati, Inland NW, RIQI, Tulsa, Utah NExtGenUtahVitera UtahViteraCrescent City, SE MI, TulsaSuccess EHS Crescent City, SE MI, TulsaSuccess EHS Keystone, Southeast MI, WNY, Utah (Pro Only) AllScripts (Pro & Ent.) To HIO Keystone, Southeast MI, WNY, Utah (Pro Only) AllScripts (Pro & Ent.) Need HISP 3: Direct - EHR vendor + relied upon software Cincinnati, Inland NW, RIQI, Tulsa, Utah NExtGenCincinnati, Inland NW, RIQI, Tulsa, UtahNExtGen UtahVitera UtahVitera Crescent City, SE MI, TulsaSuccess EHS Keystone, Southeast MI, WNY, Utah (Pro Only) AllScripts (Pro & Ent.) Need HISP Keystone, Southeast MI, WNY, Utah (Pro Only) AllScripts (Pro & Ent.) Need HISP 4: Direct + XDR/XDM - EHR vendor complete certification Not Technologically Feasible at This Time 5: Direct + XDR/XDM - HIE/HIO/HISP modular certification Inland NW, ? Tulsa & KeystoneGreenwayCincinnati, Inland NW, RIQI, Tulsa, UtahNextGen Cincinnati, Inland NW, RIQI, Tulsa, Utah NExtGen UtahVitera Crescent City, SE MI, TulsaSuccess EHS Keystone, Southeast MI, WNY, Utah (Pro Only) AllScripts (Pro & Ent.) To HIO Keystone, Southeast MI, WNY, Utah (Pro Only)AllScripts (Pro & Ent.) Need HISP

Vendor Pilot Options 6 PilotSendReceive BeaconVendorBeaconVendor 6: Direct + XDR/XDM - EHR vendor + relied upon software Cincinnati, Inland NW, RIQI, Tulsa, Utah NextGenCincinnati, Inland NW, RIQI, Tulsa, UtahNExtGen Keystone, Southeast MI, WNY, Utah (Pro Only) Allscripts (Pro & Ent.) Need HISP Keystone, Southeast MI, WNY, Utah (Pro Only) Allscripts (Pro & Ent.) Need HISP 7: SOAP + XDR/XDM - Push from EHR to EHR Inland NW, ? Tulsa & KeystoneGreenway (XDS & XDR) Inland NW, ? Tulsa & KeystoneGreenway (XDS & XDR) Cincinnati, Inland NW, RIQI, Tulsa, Utah NExtGenCincinnati, Inland NW, RIQI, Tulsa, UtahNExtGen Crescent City, SE MI, TulsaSuccess EHS (XDS & XDR) Crescent City, SE MI, TulsaSuccess EHS (XDS & XDR) Keystone, Southeast MI, WNY, Utah (Pro Only) Allscripts (Pro & Ent.) Keystone, Southeast MI, WNY, Utah (Pro Only) Allscripts (Pro & Ent.) 8: SOAP + XDR/XDM - Push to HIO/HISP/HIE who forwards to Provider B Inland NW, ? Tulsa & KeystoneGreenway (XDS & XDR) Inland NW, ? Tulsa & KeystoneGreenway (XDS & XDR) Cincinnati, Inland NW, RIQI, Tulsa, Utah NextGenCincinnati, Inland NW, RIQI, Tulsa, UtahNextGen Crescent City, SE MI, TulsaSuccess EHS (XDS & XDR) Crescent City, SE MI, TulsaSuccess EHS (XDS & XDR) Keystone, Southeast MI, WNY, Utah (Pro Only) Allscripts (Pro & Ent.) Keystone, Southeast MI, WNY, Utah (Pro Only) Allscripts (Pro & Ent.) 9: EHR to an eHealth Exchange push to or query from Provider B Possible in All Environments as Long as Transport From eHealth Exchange Participant is Supported. 10: CEHRT to an HIO/HIE/HISP - Query by Provider B Possible in All Environments With Differences in the Types of Transport Supported. EHR sending vendor must support one CEHRT transport

MU 2 ToC Patient Electronic Access Measures Two MU Stage 2 objectives (and three associated measures) address patient electronic access VDT Objectives: – EP Objective: Provide patients the ability to view online, download and transmit their health information within four business days of the information being available to the EP – EH and CAH Objective: Provide patients the ability to view online, download, and transmit information about a hospital admission. VDT Measure 1: – EP: More than 50 percent of all unique patients seen by the EP during the reporting period are provided timely (within 4 business days after the information is available to the EH) online access to their health information. – EH: More than 50 percent of all unique patients discharged from the inpatient or emergency departments of the eligible hospital or CAH (POS 21 or 23) during the reporting period have their information available online within 36 hours of discharge. VDT Measure 2: – EP: More than 5 percent of all unique patients seen by the EP during the EHR reporting period (or their authorized representatives) view, download, or transmit (VDT) to a third party their health information. – EH: More than 5 percent of all unique patients (or their authorized representatives) who are discharged from the inpatient or emergency department (POS 21 or 23) of an eligible hospital or CAH view, download or transmit to a third party their information during the EHR reporting period 7

Secure Messaging Objective Secure Messaging Objective: EP Objective: Use secure electronic messaging to communicate with patients on relevant health information. Secure Messaging Measure 1: – EP: A secure message was sent using the electronic messaging function of CEHRT by more than 5 percent of unique patients (or their authorized representatives) seen by the EP during the EHR reporting period. 8 Option 1Option 2 Provide EPs and patients/authorized representatives with a CEHRT mailbox to send and receive secure messages. In this scenario, an EP utilizes CEHRT provided by the HIO to send and receive messages from patients or their authorized representatives. Important Considerations The HIO providing these capabilities must have the capability to either generate a report of patients an EP has received secure messages from in the CEHRT, or calculate the numerator and denominator and provide a report to the provider. If an HIO provides a report to an EP, it will need to include enough information for the EP to identify if the patient can be included in the numerator. Only patients seen during the reporting period may be counted in the numerator. Additionally, if a secure message is received from an authorized representative, the report will need to allow for matching the authorized representative to a patient. If the HIO chooses to calculate the numerator and denominator for the EP, they must ensure that only patients seen during the reporting period are included and that authorized representatives for a patient are included but not double counted in the numerator. Further, HIOs should keep in mind that EPs may desire to have a report of the patients included in the numerator to support their attestation information during an audit Provide patients/authorized representatives with a mailbox to send and receive secure messages, potentially via Direct protocols that connects with a provider’s CEHRT. In this scenario, an EP utilizes CEHRT (not provided by the HIO) to receive a secure message from the HIO-provided patient mailbox. For example, an HIO can provision a patient with a Direct address and mailbox. The patient can generate a Direct message and send it to the EP’s Direct mailbox that is part of their CEHRT. Important Considerations The HIO is not required to provide a report to EPs to assist them with calculating the measure, nor is the HIO required to calculate the numerator for the EP. However, HIOs should consider that EPs may ask them to provide reports that may be used to support their attestation during an audit.

HIOs that intend to support EP’s/EH’s patient electronic access measures by offering an online portal must use a certified portal with the following capabilities : View: display the common MU dataset, EPs (provider’s name/office contact information), EHs (Admission & discharge dates & locations; discharge instructions; & reason(s) for hospitalization). 2. Download: ability for patients (or authorized caregiver) to download the data listed in item number one above in human readable or consolidated clinical data architecture (CCDA) format. 3. Transmit: ability to send the data listed in item number one above to a third party in human readable or CCDA format, via the Direct SMTP standard. 4. Utilize Web Content Accessibility Guidelines (WCAG) 2.0, Level A Conformance for the online site. 5. Utilize any encryption and hashing algorithm identified by the National Institute of Standards and Technology (NIST) as an approved security function in Annex A of the FIPS Publication Depending on the type of certification, modular or complete, perform one or both of the following: – a. Create a report or file that enables a user to review the patients or actions that would make the patient or action eligible to be included in the measure’s numerator. The information in the report or file created must be of sufficient detail such that it enables a user to match those patients or actions to meet the measure's denominator limitations when necessary to generate an accurate percentage; and/or – b. Electronically record the numerator and denominator and create a report including the numerator, denominator, and resulting percentage associated with each applicable meaningful use measure. 9 Certification Requirements

Calculating VDT Measure 1 10 Numerator Denominator Calculations Option 1Option 2 Calculate the numerator, denominator, and resulting percentage and provide a report to EPs/EHs. Important Considerations To calculate the denominator, the HIO’s CEHRT must know the total number of unique patients seen during the reporting period by an EP or the unique number of patients discharged from an EH/CAH during the reporting period. To calculate the numerator, an HIO’s CEHRT must be able to ascertain if the required MU data elements were added to the patient portal from an EP within four business days of the information being available or from an EH within 36 hours of discharge. The HIO’s CEHRT may only count in the numerator, patients in the EP/EH’s denominator whose data was received within the required timeframes. Create a report that lists patient names or identifiers for patients that have had the MU required data elements provided to the CEHRT (potentially a patient portal) by an individual EP or EH and provide the report to the EP/EH to allow them to verify which patients to include in their numerator. Important Considerations EPs and EHs will need enough data in the report to match each patient to their list of unique patients seen during the reporting period (their denominator), in order to calculate their numerator. Depending on the connection between the HIO’s CEHRT and the EP/EH’s CEHRT, the report may need to include time stamps for receipt of patients’ data, so that EPs/EHs only count patients whose data was received within the required timeframes. Calculating VDT Measure 2 Option 1Option 2 Calculate the numerator, denominator, and resulting percentage and provide a report to EPs/Ehs Important Considerations To calculate the denominator, the HIO’s CEHRT must know the total number of unique patients seen during the reporting period by an EP or the unique number of patients discharged from an EH/CAH during the reporting period. To calculate the numerator, an HIO will need to ensure that only unique patients seen during the reporting period are counted in the numerator. Additionally, the HIO’s CEHRT would need to count authorized representatives who access the patient information in the numerator, without any double counting of the unique patient and authorized representative. Create a report that lists patient names or identifiers for patients whose records have been viewed, downloaded, or transmitted their health information and provide the report to the EP/EH to allow them to verify which patients to include in their numerator. Important Considerations EPs and EHs will need enough data in the report to match each patient to their list of unique patients seen during the reporting period (their denominator), in order to calculate their numerator. Depending on the connection between the HIO’s CEHRT and the EP/EH’s CEHRT, the report may need to include time stamps that the data was viewed, downloaded, or transmitted.

Wrap Up/Next Steps 11 Final comments All attendees Co-Chairs: Chuck Tryon/Adele Allison Next steps – Adele Allison Conclusion