Cathay Life Insurance Ltd. (Vietnam)28/08/ Cathay Life Insurance (VN) IT Division Date: 28 Aug 2009

Cathay Life Insurance Ltd. (Vietnam)28/08/ ENGAGED PROJECT THIS MONTH System Support - PC MA and PBX Setting - Setup Can Tho Office - Setup Norch Branch Office - Data Center MA System Development - Develop the BCS (Business Core System) - Develop the B2E (Business To Employee) - Develop the B2C (Business To Customers)

Cathay Life Insurance Ltd. (Vietnam)28/08/ Data Center MA NoItemResult 1.Environment Monitoring SystemOK 2Camera SystemOK 3Fire Alarm SystemOK 4Power SystemOK 5Air Conditioner SystemOK 6UPS SystemOK

Cathay Life Insurance Ltd. (Vietnam)28/08/ PC MA and PBX Setting Setup 50 UPS for all PCs in the World Center. A Setup the Office Scan Software for all PCs in all CS Offices and N’orch Office. B Block DVD function for all PCs. C Cancel long distance calling for all agency offices. D

Cathay Life Insurance Ltd. (Vietnam)28/08/ Setup Can Tho Office Deliver Networks devices, 9 PCs, 1 Printer. A Support to setup small network for temporary Office. B Prepare telephone line and leased line cable. C Make the plan to setup the PBX in Can Tho. D

Cathay Life Insurance Ltd. (Vietnam)28/08/ Plan to Setup the PBX System in Can Tho Temporary System : From 31/08/2009 to 06/09/2009 A Main System : From 25/09/2009 to 28/09/2009. B

Cathay Life Insurance Ltd. (Vietnam)28/08/ Setup new network for this office. A Setup new 15 ext telephone numbers for this Office and 1 DID for fax number. B Survey one touch screen monitor. C Setup N’orch Branch Office

Cathay Life Insurance Ltd. (Vietnam)28/08/ Support the planning dept. to input the data of 3 new products (C07,C08,C09) into the testing database and build the relation of product. A Add more claim item for insurance benefit for C04 product. B Change calculation interest rate base on new method of planning division. C Develop the BCS (Business Core System)

Cathay Life Insurance Ltd. (Vietnam)28/08/ Setup the function: Inquiry annex of accounting voucher. D Change premium collection rule to assign collector by agent unit code. E Modify Agent Regulation F Develop the BCS (Business Core System) (cont)

Cathay Life Insurance Ltd. (Vietnam)28/08/ Add more claim item for insurance benefit for C04 product.

Cathay Life Insurance Ltd. (Vietnam)28/08/ Change the calculation interest rate

Cathay Life Insurance Ltd. (Vietnam)28/08/ Setup the function: Inquiry annex of accounting voucher

Cathay Life Insurance Ltd. (Vietnam)28/08/ Modify Agent Regulation NoRegulationsItems 1 Regulation for Compensation Concerning Sales Unit Managers Financial Support 2 Regulation for Compensation Concerning Insurance Advisors Meeting-requirements Bonus Performance Bonus Performance Tracing (three generations) 3 Project on Reserving Agency Supervisors Score bonus Financial support Compensation for a quarter: accumulated bonus for a financial support quarter Performance Tracing (three generations) 4 Rules of Insurance Agent’s Trainer Performance Tracing

Cathay Life Insurance Ltd. (Vietnam)28/08/ Developing the B2C (Business to Customer) Remove the C01, C02 products’ information from the website. A Promotional program webpage: Knowing Cathay Getting Laptop. B

Cathay Life Insurance Ltd. (Vietnam)28/08/ Promotional program webpage

Cathay Life Insurance Ltd. (Vietnam)28/08/ Developing the B2E (Business To Employee) Setup new function: Inquiry for receivable cases. A Upload IT guideline documents. B HR Management chart: Performance Evaluation Regulation, Uniform Policy. C C01, C02 moved from current product to stop selling product. D

Cathay Life Insurance Ltd. (Vietnam)28/08/ Setup new function: Inquiry for receivable cases

Cathay Life Insurance Ltd. (Vietnam)28/08/ IT Guideline Documents

Cathay Life Insurance Ltd. (Vietnam)28/08/ HR Management chart

Cathay Life Insurance Ltd. (Vietnam)28/08/ PLANNING PROJECT FOR NEXT MONTH Maintain BCS and B2E system. A Setup Can Tho CS Office. B

Cathay Life Insurance Ltd. (Vietnam)28/08/