Jacinta Cloney DSS Coordinator Australian National University Library Document Supply Services – VDX Implementation
Background students (6 689 graduates) staff (1 612 academic) 5 branch libraries Chifley, Hancock, Art & Music, Menzies & Law; and the offsite print repository Millennium LMS (includes ArticleReach) 2.5 million physical items access to more than 63 million electronic resources including full text journal articles
Document Supply Services DSS located in Menzies 5 staff (3.5 FTE) All libraries and PR action DSS requests Supplying = (LADD + other) (AR) 4503 Receiving = (LADD + other) (AR) 3309
VDX Implementation Project proposal – Sept 2011 Project Manager - May 2012 RFQ – July 2012 Evaluation Contracts finalised – Dec 2013 System configuration Implementation – stage 1 – April 2013 Implementation – stage 2 – May 2013
Evaluation Team of 5 – 3 IT and 2 Library Service requirements Ability to meet ANU timeframes Project personnel Other implementation projects Methodology Fee structures References
Outcome Very challenging to make a decision based on the evaluation criteria Both met service requirements – neither had circulation functionality Pricing similar Presentations from VDX & Relais
VDX Decision Confidence in after-sales service Same product as LADD – familiarity of systems – less training involved Known interoperability with ArticleReach OCLC – administers updates Excellent references from industry Long term - WorldShareILL
Good and Bad Project manager for contracts and IT Web design assistance – instructions and webpage Double-check - don’t assume test systems will be replicated in live system Ensure budget includes in-house ‘release’ Get the right IT people involved