Case Study SummaryChallenges Cisco WebEx, the world market leader in online web conference, has been working with Link Translation since 2009 to support their extensive translation needs. Cisco is one of the leading institutions in the field of linguistic intelligence and they have their translation workflow connected to the Cisco editorial system and other interacting systems. Cisco requested Link Translation’s team to be seamlessly integrated into their system. Linguists must work directly with Cisco’s proprietary system, seamlessly integrated with the Authoring Tool, enabling technical writers to use the central translation memory and terminology system. Required integration of the technologies and methods relevant for the product communication with Link Translation’s team. Large amount of translation on a daily basis, requiring fast response and short delivery time. Technical terminology and specific style rules for specific departments or text types.

Solutions While translator productivity is important, the primary objective is to ensure a high level of writing-style consistency and terminological accuracy. Link Translation designed a continuous training procedure to give translators and project managers a good understanding of the features and functionality within client CMS systems to manage clients’ terminology and how its power can be enhanced in the translation and project management environment through integration with technology. Working with Link Translation, Cisco provides the authors of its technical documents with system-based support for the compliance with grammar and style rules and will ensure that source texts are written with subsequent translations in mind.

Benefits The integrated localization process dramatically improved both quality and efficiency. Having a tight integration between Link Translation and Cisco’s proprietary system allowed the client to have a flexible, responsive content creation and translation system that saves valuable time and money. Link Translation has worked with Cisco’s proprietary system for more than 5 years and has successfully worked as part of the client’s localization workflow, building up valuable experience. We work with professional, native-speaker translator with backgrounds in the Information Technology field. All of our translations are then independently proofread by a second translator in order to ensure quality. We work only with translators with: Accreditation and/or active membership in a relevant translation association. Degree or concentration in the Information Technology field in combination with Degree or equivalent certification in translation and/or degree in source language.

Simplify your translation project. Talk to a Link Translation expert now! GET IN TOUCH! CONTACT US NOW > Link Translation is a leading provider of translation and localization services. Our globalization solutions enable companies to enter global markets with high quality localized products and services that meet the language and functionality requirements of local customers in any locale. 20+ Million Words translated every year Companies served by us every year Industry specific translators