Copyright © 2007 South-Western. All rights reserved. Chapter 10 Motivating Employees.

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Copyright © 2007 South-Western. All rights reserved. Chapter 10 Motivating Employees

Copyright © 2007 South-Western. All rights reserved. Learning Objectives Motivating Employees SatisfactionIncrease Value DisgruntledTheories

Motivating Employees Copyright © 2007 South-Western. All rights reserved. The Key Decisions in Running a Business

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Value of Motivation Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Hawthorne Studies Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Hierarchy of Needs Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Herzberg’s Theory Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Herzberg’s Theory Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Expectancy Theory Increase Value Theories Disgruntled Satisfaction Want an “A” Grade? Exams – free questions Grading Scale A = > 99.9% B = % C = % D = % F = < 99.6% No One Ever Passed

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Equity Theory Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Reinforcement Theory Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Motivational Guidelines Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Disgruntled Employees Increase Value Theories Disgruntled Satisfaction Motivation Discipline Termination

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Job Enrichment Increase Value Theories Disgruntled Satisfaction

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Compensation Programs Increase Value Theories Disgruntled Satisfaction Merit Across-the-board Incentive

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Compensation Plan Increase Value Theories Disgruntled Satisfaction Employee Goals Achievable Employee Input Business Goals

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Security & Schedules Increase Value Theories Disgruntled Satisfaction Job Security Flextime Compressed Workweek Job Sharing

Motivating Employees Copyright © 2007 South-Western. All rights reserved. Employee Involvement Increase Value Theories Disgruntled Satisfaction Job Rotation Teamwork Job Enlargement Empowerment Open-Book Participative