10.30am AGM Welcome Address Michael Gelling OBE Chair of TAROE TAROE AGM 2012

Housekeeping TAROE AGM 2012 FIRE PHONES TOILETS PHOTOS

TAROE AGM 2012 Thank you DACP

TAROE AGM 2012 Thank you Derby Homes

TAROE AGM 2012 Opening remarks by Chair

TAROE AGM 2012 Welfare reform and Housing Legislation Changes

TAROE AGM 2012 Biggest changes to Welfare of the poor, disadvantaged and venerable since the abolition of the Poor Law by the National Assistance Act 1948

TAROE AGM 2012 Direct payments through a national computer system History of getting this wrong Child Support Agency National Health Service Air Traffic Control

TAROE AGM 2012 Cuts in benefits Withdrawal of local access points Necessity of having to have a bank account Necessity to be able to use a computer

TAROE AGM 2012 Payments one month in arrears Placing people in debt on day one No appreciation of where people are now Existing arrears Existing debt Existing weekly commitments Tomorrows crisis

TAROE AGM 2012 WHO WILL PICK UP THE PIECES?

TAROE AGM 2012 The voluntary, community and none for profit sector is being asked to do more for less and no light at the end of the tunnel Is this their role?

TAROE AGM 2012 Bedroom Tax 1 spare room £14.00 per week 52 weeks = £ per year

TAROE AGM 2012 Additionality (paying for none housing management functions) Survey Results from our February Conference

TAROE AGM % of tenants do not know this happens 2.65% say they are not involve in such expenditure 3.96% of tenants say more openness and transparency is needed 4.91% say should not happen without their consent 5.98% say that TAROE should campaign on this issue

TAROE AGM 2012 We believe that between 0% to 15% of rent is used on additionality

TAROE AGM 2012 Up to two months rent £700

TAROE AGM 2012 Shouldn’t landlords be trying to sustain tenancies before committing rental income to other agency responsibilities ?

TAROE AGM 2012 Shouldn’t landlords be reducing the rent or at least redirecting income to sustain a tenancy and an income stream Have they lost their way?

TAROE AGM 2012 An eviction through no fault of the tenant is a landlord failure

TAROE AGM 2012 Housing Associations have reserves this is prudent but in some cases reserves amount to £400 a dwelling!!!!

TAROE AGM 2012 What should our next step be?

TAROE AGM National Tenant Organisation have developed Tenant Panels paper which promotes tenant scrutiny Options for Accountability

TAROE AGM 2012 Let us also remember that tenants have the right to and can openly challenge their landlords under this new scrutiny role Tenants rents can only be spent on tenant management activities

TAROE AGM 2012 What do we do for you our membership to get these messages across ?

TAROE AGM 2012 Attend Conferences Seminars Workshops

TAROE AGM 2012 Have regular meetings with Department for Communities and Local Government Homes and Community Agency Chartered Institute of Housing National Federation of Housing Associations

TAROE AGM 2012 Explain our position to our partners National Tenant Organisations HouseMark Mears Inside Housing Friends of TAROE and many more stakeholders

TAROE AGM 2012 Be assured that we will endeavour to represent your views as best we can in as many places as we have the opportunity of attending We are here to help and represent you Help us to make our future something to look forward to

TAROE AGM 2012 Thank you

TAROE AGM 2012 News about

TAROE AGM 2012 Limited Liability Partnership Mears and TAROE

TAROE AGM Employees Still working toward viability

TAROE AGM % are tenants 91% from unemployment

TAROE AGM 2012 Developing an income stream for TAROE

TAROE AGM 2012 Thank you

TAROE AGM 2012 Apologies

TAROE AGM 2012 A minutes silence for colleagues passed

TAROE AGM 2012 Election of Tellers

TAROE AGM 2012 Minutes of 2011 AGM

TAROE AGM 2012 Chairs Report

TAROE AGM 2012 Vice Chairs Report

TAROE AGM 2012 Company Secretary’s Report

TAROE AGM 2012 Treasurers Report and receiving the Companies Accounts

TAROE AGM 2012 Election Process

TAROE AGM 2012 a. Recruitment Report

TAROE AGM 2012 b. Presentations from Candidates

John Townend Barnsley ELECTIONS ONTO THE TAROE BOARD 2012

Clive Hartley Rotherham

ELECTIONS ONTO THE TAROE BOARD 2012 Mike Weston Leeds

ELECTIONS ONTO THE TAROE BOARD 2012 David Stanistreet Suffolk

ELECTIONS ONTO THE TAROE BOARD 2012 c. Election

ELECTIONS ONTO THE TAROE BOARD 2012 Comfort Break

TAROE AGM 2012 Results of elections

TAROE AGM 2012 Vote of thanks Conclusions Closing remarks

TAROE AGM 2012 Close of AGM and lunch

TAROE AGM 2012 At the close of the meeting a Board meeting will be held to invite the elected candidates to join the Board