Dr. Chen, Management Information Systems 1-1 BMIS235 MIS An Introduction to MIS Jason C.H. Chen, Ph.D. Professor of MIS School of Business Gonzaga University Spokane, WA USA

Dr. Chen, Management Information Systems 1-2 BMIS235 Read syllabus thoroughly and understand all policy –Attendance, Assignments –Online Quizzes due midnight every Sunday, –EXAMS –Group Case –Seat chart etc. Methodology vs. Technology Text books

Dr. Chen, Management Information Systems 1-3 Why Information Systems? (Why take IS?) “IT is a business force now. It amounts to ________of US firm annual capital expenditures and increasingly affects firm organize, do business, and compete. Business managers who choose not to reckon with it do so at their and their firm’s peril. by Peter G.W. Keen N

Dr. Chen, Management Information Systems 1-4 Is Computer Age Over ?

Dr. Chen, Management Information Systems 1-5 The ____________Age vs. the Computer Age The Computer Age Time-sharing Computer 1960’s End of the computer age Beginning of the _________ age Interactive ComputingMini/Micro provide user with computer power (as of Mainframe) but with little cost Advances in telecommunications(link terminals/PC  mainframe) Software advances in application packages (e.g., DBMS, spreadsheet PC as DSS tool to access information stored in the center computer files to support management decision-making process.

Dr. Chen, Management Information Systems 1-6 Computer Age vs. _______ Age Computer age refers to the love affair with hardware (and its speed of processing data) ________ age refers to the trend toward treating information as a corporate resource that supplies executives with timely, accurate information for more effective decision making.

Dr. Chen, Management Information Systems 1-7 What is Management Information Systems? It is a _______ that studies the ___, ________, and __________ of information systems to improve individual productivity, organizational performance, and welfare of the society A system is a group of components that interact to achieve some purpose. As a system, it is a man-machine system that incorporates different components to work together to serve specific purposes

Dr. Chen, Management Information Systems 1-8 IT’s Impact on All Aspects The way we manage businesses –University Administrative Systems, Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM) The way we entertain –Online gaming –Movie making: animation –disney.go.com The way we communicate & shopping –Instant messenger, Internet phone, instant sharing of files –Retailing: Amazon.com, tedbaker.com –Auction: eBay.com

Dr. Chen, Management Information Systems 1-9 Why are business majors required to take an MIS course? You should: –Have sufficient knowledge to be an informed and effective consumer of information technology products and services –Be able to ____ pertinent questions –Be able to correctly ______ the responses to your questions with IS/IT –Be able to _____ wise decisions and manage effectively using IS/IT

Dr. Chen, Management Information Systems 1-10 I.S. Literate More than being computer literate –Knowing what information you need for a particular task –Knowing what data is needed to generate the information –Knowing how to generate and manage the information –Knowing what the information tells you –Knowing basic concepts of computer organization –Knowing how to operate a computer Simply put it, being I.S. literate implies that you need to know how to use information technology to become more _________

Dr. Chen, Management Information Systems 1-11 MIS Management Information Systems Which component is mostly important?

Dr. Chen, Management Information Systems 1-12 Computers Impact The good news: Computers allow us to work _____% faster. The bad news: They generate _____% ____ work.

Dr. Chen, Management Information Systems 1-13 What is Technology? If it's green, it's biology, if it stinks, its chemistry, if it has numbers its math, if it doesn't work, it’s __________

Dr. Chen, Management Information Systems 1-14 Objectives of the MIS Deliver the right to the right, at the right, with the right. Ultimately, MIS should improve the workers’. who has what information about whom and when, where, and how will all be decided in the process of building an information system._________ ______ _____ ____ __________

Dr. Chen, Management Information Systems 1-15 The Twenty-first Century will... The twenty-first century will witness only two kinds of companies: –those that exploit Information Technology (IT) –those that are __________ Source: Quality Information and Knowledge, Huang et. al., Prentice Hall

Dr. Chen, Management Information Systems 1-16 What is the class about ? Therefore, this class is about the _____, the _____, and the ______ of acquiring, creating, managing, and using the information in the information age.

Dr. Chen, Management Information Systems 1-17 Why choose IS as a major/concentration? “Would I advise a student to become an IS major? It depends on what you want to do. I believe it’s one of the best degrees because it’s so broad-based. It sets you up for about any career in business.” “You can start as a technical person, and later move into another part of the business. Unlike accounting or finance, where it’s rare to leave your discipline. IS professionals can move among business disciplines. You might work in finance on one project and marketing on the next. Granted is not as simple as saying, ‘OK, today I want to work on a brand-marketing campaign.’ but the background in MIS allows for choice and flexibility. Three, four, or five years out you might discover that you really want to specialize in supply chain operations. If so, your knowledge of IS and your broadly based business background will open that door and set you up to succeed.” By Kevin Hamilton

Dr. Chen, Management Information Systems 1-18 Next class Complete reading Chapter 1. Prepare UYK - Using Your Knowledge (#2) on p.25