單字表 1 1.call (n.) ( 電話的 ) 通話  take a call 接電話  miss a call 錯過電話 2. champion (n.) 冠軍  a swimming champion 游泳冠軍  champagne (n.) 香檳酒  cologne (n.) 古龍水 3. travel (vi.)/(n.)  travel agency 旅行社 4. agency (n.) 代辦處 ; 代理商

單字表 1 5. company (n.) 公司 6. contact (vt.) 與 ( 某人 ) 接觸 or 交談 contacts Please add me to your contacts. 請把我加到你的聯絡人名單 I don’t wear contacts( 隱形眼鏡 ). 7. general (adj.) 總的  general manager 總經理 辦公大樓 8. office (n.) 辦公室  office building

單字表 1 9. hm 嗯 10. receptionist (n.) 接待員  receive (vt) 收到 --receive a gift  receipt (n.) 收據 invoice (n.) 發票  reception (n.) 接待 reception party (n.) 歡迎會 reception desk (n.) 接待櫃台 receptionist (n.) 接待員

單字表 2 1.phone (n.) 電話 (v.) 打電話  I’m talking on the phone. 我在講電話 2. care (vi) 要 ; 想 ( 你想不想要杯咖啡 ?)  Would you care for a cup of coffee? 3. leave (v.) 留  Please leave me alone. 請讓我靜一靜 4. urgent (adj.) 緊急的

5. area (n.) 地區 Taipei area 台北地區 6. code (n.) 代碼 ; 代號  area code 區域代碼  zip code 郵遞區號  barcode 條碼 7. extension (n.) 電話分機 (Ext.) 8. accounting (n.) 會計  account (n.) 帳戶  open an account 開帳戶  accountant 會計師 9. division (n.) 課 ; 部門 單字表 2

1. on the phone 在電話中 2. to connect A with B 接通 A 與 B( 電話 ) 3. to go out 外出 4. to leave a message 留言 massage 按摩 5. to hold on 別掛斷 PS. Don’t hang up. 6. to keep 人 waiting 使某人等待 7. area code 區域號碼 8. Accounting Division 會計課 片語 2

A Call to a Friend Voice: Hello. This is Champion Travel Agency. May I help you? David: Yes, please. Could I speak to Mike? Voice: Sorry, we have two Mikes in our company. Which would you like to Mike would you like to talk to? David: He’s the general manager of your company. Voice: O.K. May I know who is calling? David: This is David Lee. Voice: One moment, please. (Speaking to general manager) Mike, here is a call for you from Mr. Lee. Making Telephone Calls(1)

Mike: Thanks. (Speaking into the phone) Hello, this is Mike. David: Hello, Mike. This is Dave. How are you? Mike : Fine, thanks. What’s up, Dave?( 怎麼啦 ? 有事嗎 ?) David: I’ll pass by your office i ii in an hour. May I drop by? Mike : Where are you calling f ff from? 你從哪裡打電話 ? David: Taipei 101. Mike: Hm, Hm. When you g gg get to my company, please call me at the receptionist’s desk. I’ll get through right away. get through: 用電話聯絡 David: All right. See you later. Mike: Bye. Making Telephone Calls(1)

Asking for Asking for( 要求 ) Contacting( 聯絡 ) Someone on the Phone Susan: Hello, is this the Lai residence( 住宅 / 公館 )? Voice: Yes, it is. Can I help you, Ms.? connectwith Susan: Please connect me with Manager Lai. care Voice: Sorry, but he went out an hour ago. Would you care to leave a message to leave a message? Susan: Oh, no. It’s urgent( 緊急的 ). When do you expect( 預期 ) him back? Voice: I’m not sure. Why don’t you try to contact him at at his office? I guess he may be there now. Susan: OK. I think I could do that. Making Telephone Calls(2)

hold on Voice: Would you need the number? If you just hold on get it for you a moment, I’ll get it for you. kind Susan: That would be kind of you to do so. have kept you waiting Voice: (After a moment) Sorry to have kept you waiting. If phone you phone , you will get his office’s operator operator( 接線生 ). area code Susan: ? Is the area code 02? Voice: Yes, 02 is Taipei area code. Then if you ask for extension( 分機 ) 501, you’ll(will) get the reach Accounting Division and reach Manager Lai. Susan: Thanks for your kind help. Voice: You’re welcome. 不客氣 Making Telephone Calls(2)

A Call to a Friend Voice: Hello. This is Champion Travel Agency. May I help you? David: Yes, please. Could I speak to Mike? Voice: Sorry, we have two Mikes in our company. Which would you like to Mike would you like to talk to? David: He’s the general manager of your company. Voice: O.K. May I know who is calling? David: This is David Lee. Voice: One moment, please. (Speaking to general manager) Mike, here is a call for you from Mr. Lee. Making Telephone Calls(1)

Mike: Thanks. (Speaking into the phone) Hello, this is Mike. David: Hello, Mike. This is Dave. How are you? Mike : Fine, thanks. What’s up, Dave?( 怎麼啦 ? 有事嗎 ?) David: I’ll pass by your office i ii in an hour. May I drop by? Mike : Where are you calling f ff from? 你從哪裡打電話 ? David: Taipei 101. Mike: Hm, Hm. When you g gg get to my company, please call me at the receptionist’s desk. I’ll get through right away. get through: 用電話聯絡 David: All right. See you later. Mike: Bye. Making Telephone Calls(1)

Asking for Asking for( 要求 ) Contacting( 聯絡 ) Someone on the Phone Susan: Hello, is this the Lai residence( 住宅 / 公館 )? Voice: Yes, it is. Can I help you, Ms.? connectwith Susan: Please connect me with Manager Lai. care Voice: Sorry, but he went out an hour ago. Would you care to leave a message to leave a message? Susan: Oh, no. It’s urgent( 緊急的 ). When do you expect( 預期 ) him back? Voice: I’m not sure. Why don’t you try to contact him at at his office? I guess he may be there now. Susan: OK. I think I could do that. Making Telephone Calls(2)

hold on Voice: Would you need the number? If you just hold on get it for you a moment, I’ll get it for you. kind Susan: That would be kind of you to do so. have kept you waiting Voice: (After a moment) Sorry to have kept you waiting. If phone you phone , you will get his office’s operator operator( 接線生 ). area code Susan: ? Is the area code 02? Voice: Yes, 02 is Taipei area code. Then if you ask for extension( 分機 ) 501, you’ll(will) get the reach Accounting Division and reach Manager Lai. Susan: Thanks for your kind help. Voice: You’re welcome. 不客氣 Making Telephone Calls(2)