Courtney Pratt on Leadership Leaders’ Forum October 11, 2007

Leaders’ Forum At Your Tables Agenda with Notes Page on Back Dates of Next 4 Forum Meetings Please note a change to the May Forum: Friday, May 2, 2008—Forum on Research Courtney Pratt’s slides will be posted on the Leader’s Digest website Evaluation; Feedback on Mugs, Other Green Ideas? United Way Flyer Leaders’ Digest—Awards of Excellence Note

University of Western Ontario October Leaders Forum October 11, 2007 Presentation by Courtney Pratt

Agenda  Your Key Issues  Views on Leadership  Open, Honest Dialogue  Providing Feedback

Your Key Issues  2007 Culture Survey  3 Subcultures  Different profiles, different movement  Using surveys to move culture  Communication  Action Planning

Views on Leadership

Put Me in Coach VISION CULTURE VALUES MISSION GOALS OB JEC TIVES / Expectations and Objectives Performance Appraisal Individual Career Planning Job and Team Support Development and Training Recognition Involvement, Participation and Communication Total Compensation to Fit with Vision/Culture Benefits to Meet Individual Needs

What has changed?  Demographics  Changing nature of business and organization  Globalization  Competitive advantage  Speed  Technology  Stress  Strategic importance of talent

The Organization  Strategy  Clarity, “do-ability”, excitement  Culture  Definition, clarity, fit  Compensation – Total  The work environment  Corporate citizenship

The Work Environment  Demands  Balance  Diversity  Physical  Flexibility  Communication

Leadership  Vision and values  Execution  Walk the talk: behaviour vs. vision  20/60/20  Values vs. results  Accountability  Talk the walk

What matters?  The job and the tools  Development  Career  Compensation  The fit

Open, Honest Dialogue  Old, embedded culture  Silence  Culture of mistrust  Communicate, communicate, communicate  Start at the top:  Walk the talk  Talk the walk  Encourage and reward personal risk-taking  Be patient

Providing Feedback  Not unique to UWO  It’s tough  The culture  Training is key  Leadership Development Program  Support and follow up

“Breakthrough” Leadership  From old habits of thinking to fresh solutions  Breaking through interpersonal barriers to human contact  From cynicism to meaning and purpose  From doubts and fears to new possibilities

What do we want?  A great place to work for the right people  Doing your life’s work instead of just doing time

Thank you!

Leaders’ Forum Small Group Dialogue At your tables: 1.What stood out for you in what Courtney said about leadership? 2.What did you hear that you can apply in your role? 3. What questions do you have for Courtney?

Leaders’ Forum United Way Campaign 2007 Join us as we aim to raise $500,000 for United Way of London & Middlesex. Visit

Recognizing the exceptional contributions of Western Staff Highlight the efforts of exemplary individuals and teams by submitting a nomination for: The 2008 Western Award of Excellence Deadline for nominations is November 22, 2007 Online nomination form at uwo.ca/pvp/recognition

Leaders’ Forum Next Forum Defining and Supporting A Culture of Respect November 15, :00-2:00 Saugeen Residence Lounge

Leaders’ Forum Thank You to Our Facilitators Adrienne ClarkKrys Chelchowski Andrew FullerMalcolm Ruddock Becca CarrollNancy Stewart Chantal GloorPeggy Roffey Stephan TangPenny Westmacott Donna Chute-DolanRod Crichton Donna MooreRoss Beatty Deb DawsonRuth Heard Frank DeGurseRyan Rodrigues Hallie McClellandScott Mayl Harriet RykseSharon Farnell Heather LloydStephanie Hayne Jenn AshendenSue Morin Terry Rice And all spontaneous facilitators!