Business Letter A letter is a written or printed message addressed to a person or persons, ussualy sent by post or messanger. It is an addressed document.

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Presentation transcript:

Business Letter A letter is a written or printed message addressed to a person or persons, ussualy sent by post or messanger. It is an addressed document of legal, formal or informal kind for various purposes. A business letter is a written communication addressed to a person or organizational, by a person or organization for spesific business purpose. There are many type of business letters, such as Enquiry letter, Order letter, Sales letter, Complain letter, and Aplication letter.

Enquiry Letter An Inquiry Letter is a request for some information that, if given, may prove useful to the writer. Most letters of enquiry are short and simple. As a prospective buyer, the writer of an enquiry states briefly and clearly what he is interested in and this is all the receiver of the letter need to know. A first enquiry-a letter sent to supplier with whom you have not previously done business-should include.

The Rules of Write an Enquiry Letter 1.Be courteous. 2.Don’t send an inquiry letter for information you could easily find out 3.Your letter can be fairly short 4.Give at least a couple of weeks for the person, company, or organization to respond 5.If appropriate, you may want to mention that you will keep confidential any information provided. 6.Make it as easy as possible for the person to respond to your request. 7.Make sure to include contact information 8.Send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you.

Opening Paragraph Enquiry - Body Enquiry - Ending

Opening Paragraph 1.I am writing to enquire about/whether… 2.I am writing to you in connection with/with reference… 3.I should be grateful if you would send me (full) details of ….

Enquiry – Body 1.Could you please send me/let me know… 2.I would be most grateful if you could send me… 3.I would like some information about…

Enquiry – Ending 1.I look forward to hearing from you at your convenience… 2.I would be grateful to receive any information you have as soon as possible 3.We look forward to receiving the information you can give as…

Enquiry Letter Tips 1.Begin your letter by stating who you are and giving your status or position 2.Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. 3.You might want to briefly explain the purpose of your letter or what you hope to accomplish. 4.If appropriate, consider mentioning the letter recipient’s qualifications for responding to your inquiry 5.Include the date by which you need the information, services, etc., that you are requesting, and indicate that you await the reader’s response. 6.Thank the person for his/her time.