Gary Gruba Dougald MacNaughton

Track, Manage & Secure Education devices are taking on different forms/operating systems Information Technology budgets shrinking

Track, Manage & Secure How many different devices do you have now? Desktops Laptops Netbooks Tablets Smart Phones And what does tomorrow look like?

ITSM Stages - Management

Trusted Information Tools Processes Your People What is needed in IT today to achieve a “Value Driven” Organization ?

Microsoft Apple Mobile Why are most organizations “Chaotic” or “Reactive” ? Chrome

Microsoft Inventory Microsoft Patch Microsoft Software Deployment Why are most organizations “Chaotic” or “Reactive” ? Microsoft Imaging

Unified IT 8 “Vendors that predetermine markets as PC and Tablets are destined to fail” Ranjit Atwal, Carolina Milanesi, March 12, 2013: Gartner Webinar: “Challenging Conventional Thinking” PC Management Mac Management Mobile Device Management Unified IT

Simplify Management Intelligent. Applying automation to the right tasks, at the right time simplifies management. That’s effectiveness. Automated. Automating time-consuming IT processes saves time and money. That’s efficiency. Cross Platform. Recognizing that “cross-platform” is a two-way street makes management technology easier to adopt.

10 Things to look for in a Management Solution Make it as simple as possible for your staff to manage –Keep the number of different ecosystems to a minimum Manage as many different devices from within the same environment –This ensures your staff become experts not just casual users –Minimizes mistakes –Increases usefulness of the tools set, as staff becomes familiar with the options available to them Robust & granular security options Allowing you to manage your world the way you understand it –Not necessarily the way you are doing things now –You have likely already made compromises because of your tools

11 Software Distribution Patch Management OS Image Deployment Software License Compliance Power Management Asset Inventory Remote Configuration Device Management

Secure

Security

Tracking

Tracking is about the Story Who What Why Where How

22 Questions