Creating Competent Testing Workforce Lessons from Experiments & Client Experiences! Pradeep Chennavajhula CEO, Edista Testing Institute 02 July 2011 | Bangalore

Who am I? Current Role CEO, Edista Testing Institute Professional Interests Workforce Development Software Quality Engineering Economics Experience 18+ Years of Industry 02+ Years of Academia 57+ Client Engagements 33+ Countries Education Wharton School of Management, USA BITS, Pilani

Who are you? Name Three Animals that come to your mind When you find a key in the forest, a.Pick it up b.Pick and Throw it away c.Look for a door to fit it Whose advise would you take to get out forest, a.Scientist b.Saint c.Magician What would you like to see on the other side of a.Pick it up b.Pick and Throw it away c.Look for a door to fit it What drink would you like to have? a.Coffee b.Tea c.Water

Interesting Competition? Eileen, Baboon Took.NET Training in October 2010 Specialized in Testing 65  per hour Cathleen, Baboon Completed Java,.NET, ASP, and VB.NET Strong in Testing 56  per hour Brainerd, Gorilla C#, Java, Microstation Training Strong in Testing 87  per hour Source: Primate Programming Inc.

Important Hardware Built for “Change” Born “Stupid” Exquisitely “Adaptable” Trained for “Performance” Builds on “Experience” Needs “Rewiring” Amazing “Plasticity”

Necessity of Testers! Process Skills for Building Scale Processes & Procedures Adaptation to Project Agility & Collaboration in Workflow Planning & Performance Tool Skills for Non Linearity Framework Design for Automation Tool Selection & Implementation Management of Automation Technical Capability on Tools Domain Skills For Effectiveness Banking, Financial Services & Insurance Telecom Healthcare Automotive & Embedded People Skills for Magic Interpersonal Skills Communication & Articulation Consensus Building Coordination & Motivation Software Skills for Effectiveness Operating Systems Programming Languages Networking & Integration Architecture & Business Analysis

Proven Strategy! Scientific Design Role Skill Requirements Proficiency Levels Expected Behaviors On Job Performance Strategic Collaboration Domain Specialist Tool Organization Certification Body Training Body Customers Disciplined Execution Continuous Evaluation Feedback & Coaching Industry Sessions Practical Orientation Action Based Learning

Challenges Enroute! Management & Leadership Time & Availability Securing Buy-in No Active Participation Fear in Commitment Slow Decision Making Time Expectation Just in Time Setup Time for Role Specifications Design of Curriculum Reviews and Approvals Avoid Pilots Excuses, Excuses, and Excuses! Students are not available Lack of Standard High Prices of Training Subsidy & Government Support Never done before!

Challenges Summary!

Benefits Realized Final Results! Client Scenario Planned to Recruit 850 Engineers Promotion in Newspapers Working with Placement Agencies Non Availability of Technical People for Selection No Design in the Screening Process Poor Awareness about Employment Opportunities Conversion Ratio was 1:15 for Engineers Steps Taken Offered Employable Talent Model Enrolled Customer into the CREST Program Worked with Partner Colleges & Student Networks Created Interested Talent Pools Designed & Administered Scientific Screening Designed and delivered Client Custom Curriculum Certified the Trained Individuals 36% reduction in cost of Hire 77% Improvement in Profitability of Operations 33% increase in Revenue 03 Month Reduction in Bench Time 25% improvement in the FTE Utilization 72% of managers happy about hire quality 86% hit rate from trained candidates 96% of students interested in profession No Investment in Training, Hiring & Onboarding

Thank you for listening! We are open for discussions! Pradeep Chennavajhula CEO, Edista Testing Institute 02 July 2011 | Bangalore