MANAGERIALISM & PERFORMANCE MANAGEMENT CHAPTER 7

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Presentation transcript:

MANAGERIALISM & PERFORMANCE MANAGEMENT CHAPTER 7

MANAGERIALISM & PERFORMANCE MANAGEMENT A new Managerial Revolution Policy Entrepreneurs

MANAGERIALISM & PERFORMANCE MANAGEMENT REENGINEERING Radical As Opposed to Incremental Change Becoming A Reengineer

MANAGERIALISM & PERFORMANCE MANAGEMENT EMPOWERMENT Empowering Teams The Self-Directed Work Team

MANAGERIALISM & PERFORMANCE MANAGEMENT ENTREPRENEURIALISM Toward A Competitive Public Administration The New Public Administration

MANAGERIALISM & PERFORMANCE MANAGEMENT WHAT IS PERFORMANCE MANAGEMENT? The Politics of Performance Management Management Control

MANAGERIALISM & PERFORMANCE MANAGEMENT CONTRACTING FOR PERFORMANCE Individual Contracts Contracts for Organizational Performance The Purchaser-Provider Model

MANAGERIALISM & PERFORMANCE MANAGEMENT PROCUCTIVITY IMPROVEMENT Productivity Measurement Barriers to Productivity Improvement Total Quality Management It’s the Customer, Stupid!