Microsoft Great Plains Family Offerings Great Plains Professional –Broad-based integrated ERP Financials, HR/P, Manufacturing, Distribution, Project Accounting –Predominant in the Americas and English speaking countries –Midmarket, upper midmarket and corporate accounts space Great Plains Standard –Packaged for affordability and ease of installation –Small and lower midmarket –MSDE, Small Business Server Standard or Premium –Ability to scale to Professional, leveraging investment

Microsoft Great Plains Today 20-years’ experience with midmarket customers from lower, core, and upper midmarket Current release 7.5 Meeting the needs of over 30,000 customers worldwide Arthur Schuman improved profitability by 10%, increased inventory accuracy from 50% to 99%, reduced inventory balance needs by 22% Fingerhut cut annual IT spending by $100M, an 89% reduction. Discontinued use of Oracle and Unix-based solutions.

Best of Class and Tightly Integrated Solution Categories: Sales, Marketing, Service Solution Categories: Financials, Human Resources, Payroll, Project Management Solution Categories: Inventory, Sales Orders, Purchasing, E-commerce, Retail Management, Manufacturing Connecting Customers EnterpriseResourceManagement AnalyticsAnd Business Portal Industry Solutions CustomerRelationshipManagement Supply Chain Management Solution Categories: Analysis and Reporting, Forecasting, Budgeting, Consolidation, KPIs Empowering Employees Integrating Business Partners

Great Plains - Most Feature Rich Product in Midmarket Product NameVersionScore Great Plains7.516,315 79% Epicor7.316,137 78% MAS ,954 77% Navision3.615,880 77% Syspro6.015,825 76% Solomon IV5.515,282 74% Macola Progression7.515,060 73% Axapta3.015,021 73% Macola ESES14,976 72% MAS x13,373 65% MAS 903.7x13,373 65% Solutions, Inc. Product Assessment Survey, Sept 2003

Microsoft Great Plains Roadmap CY03 Q2 April 2003 CY03 Q3 – CY04 Q1 Nov 2003 – Feb 2004 CY04 Q3 Jul – Sept 2004 Great Plains 8.0 Great Plains 7.5 Extensions Business Portal 2.0 Great Plains 7.5 Continued Releases through at least 2013 * Planned shipping dates – General Availability (GA) – all dates subject to change Business Portal 1.2 CY03 Q3 July 2003

Confident Informed InterconnectedStreamlined Take your business to the next level with confidence Provide deep access to decision-driving information Streamline processes across your business Interconnect with employees, customers and partners Help ensure rapid time to benefit with streamlined implementation Invest in a solution that works the way you do Count on award- winning support and services Access information easily Equip employees with tools they already know and use Choose from multiple reporting and analysis options Streamline workflow and integrate operations Help increase profitability and customer satisfaction Empower your organization Connect with employees, customer and partners on your own terms Meet business-specific needs with tailored industry solutions Customize, integrate, and extend your solution Why Customers Choose Great Plains Microsoft Business Solutions--Great Plains gives you confidence as you pursue your business vision

In Our Customer’s Own Words “Great Plains has trimmed three weeks off month-end closing procedures.” Tosco “With Sales Order Processing, quotes can be provided in minutes, rather than 2-3 hours.” Applied Roller Technology “We would need at least twice the number of reps to handle our current sales volume using our previous business software.” Muscleman.com “Prior to implementing Great Plains, clerks worked through a 15-step process and 80 hours of work to produce invoices on a monthly basis. Today invoice building takes about four minutes.” Advanced Data Exchange “With over 44,000 invoices generated in 2002, account reconciliation time has improved 200%.” Gibson Musical Instruments 152 Customer Success Stories with equally compelling benefits Over 1,200 Available Customer References!

Name Position Demo: Microsoft Great Plains

Key Great Plains Office Integration –Windows® Sharepoint™ Services for Microsoft Windows Server 2003 –Microsoft Office Excel 2003 –SmartTags

Windows® Sharepoint™ Services for Microsoft Windows Server 2003 Connect collaborative people and spaces –Find and communicate with key contacts and experts, both by and with instant messaging Target and tailor information to be more productive –Effectively manage inventory –Analyze sales –Look up your pay information

Microsoft Office Excel 2003 Utilize Excel's Connectivity with Microsoft Business Solutions– Great Plains –Quick and easy import –Logical data integrations Capture and Reuse Data –Analyze data better –Customize functionality with enhanced Smart Tags Share Information with Confidence –Edit lists in Windows SharePoint Services Increase Productivity

Great Plains SmartTag Integration Work smarter by providing instant, automatic links between text in Microsoft Word, Excel and Outlook, and the related information in Microsoft Business Solutions–Great Plains® Smart Tags with Business Alerts –Receive proactive alerts when business conditions change Smart Tags with Excel-Based Budgeting –Smart Tags allow you to quickly link back to transaction detail when preparing your budgets.

Why Partners choose Great Plains Proven success, especially in the North America market Scalable: successful in the midmarket and corporate accounts space Proven quality, engineering excellence Broad platform offering: MSDE, SBS, SQL Migration tools available from competitor products and other Microsoft Business Solutions product lines Easy integration with other applications including Office Extensive ISV offering Total Solution Financing Customer case studies, references Microsoft resources available And many more!!

Great Plains Key Messages Successful 30,000+ customers worldwide 2,500+ customers added in FY03 Scalable Serving the full range of midmarket customers from lower to upper midmarket Extensive, Broad-based Offering Financials, Analytics, Distribution, HRM/Payroll, Manufacturing, Project Management, Field Service, E- commerce with CRM, RSM and Microsoft Office integration