Moving to More Efficient Information ManagemMoving to More Efficient Information Mnagement Bill Mc Cluggage Director Delivery and Innovation Division ent.

Slides:



Advertisements
Similar presentations
IR Confidential & Proprietary Do Not Distribute Our Proposed IT Strategy (2006 – 2011) Developing Optimal IT Strategy Through Business Context, Applications,
Advertisements

Steps 2 Success (NI) Building Partnerships and Working Together Seminar 1 - Creating value through partnerships Strictly Private & Confidential David Knowles,
INDIANA FARM BUREAU & THUNDERHEAD: COLLABORATING FOR THE FUTURE October 18 th, 2010.
Shared Services Vision
ICT Infrastructure Strategy and Technical Direction
Innovative approach for rural broadband delivery Haiti Rural Broadband Initiative Bruce Baikie Senior Director Broadband Initiatives Inveneo.
Advice ni Annual Meeting – 16 November 2007 Technology’s role in ‘Building a Better Future’ for Northern Ireland Bill McCluggage Director, Delivery & Innovation.
FLAXEM SYSTEM ENTERPRISES
Chapter © 2009 Pearson Education, Inc. Publishing as Prentice Hall.
Technical Review Group (TRG)Agenda 27/04/06 TRG Remit Membership Operation ICT Strategy ICT Roadmap.
Releasing Time to Care through Mobile Working Julia Clarke Chief Executive Bristol Community Health CIC.
Federal Student Aid Technical Architecture Initiatives Sandy England
San Franscisco Visit – 19 February 2008 Bill McCluggage Director, Delivery & Innovation Division CIO NI Civil Service Delivery of better public services.
Charles James Director Microsoft Alliance EMEA Polycom Microsoft UC Innovation Partner of the Year.
Viewpoint Consulting – Committed to your success.
Month Year Working together to achieve your desired outcomes, by delivering service excellence. Building Engineering Solutions for the optimisation of.
ISIS From paper to pixels Project 1 From Paper to Pixels A Journey to E-Maturity Mick Gilroy: E-Learning Manager.
Robert Watt Secretary General Department of Public Expenditure and Reform Public Service Reform in Ireland Jordanian Government Leaders’ Forum 1 November.
Government of Canada Enterprise Licensing Agreement Framework Public Sector Chief Information Officer Council September 18, 2014 Benoît Long Senior Assistant.
Smart Service Delivery in Challenging Times Shared services – what does it mean for you? Alan Higgins Chair, CIEH Council Director, Environmental Health.
Facilities Management Category Management Plan Synopsis Version 1.1 (March 2015)
© 2010 Plexent – All rights reserved. 1 Change –The addition, modification or removal of approved, supported or baselined CIs Request for Change –Record.
Moving to More Efficient Information ManagemMoving to More Efficient Information Mnagement Bill Mc Cluggage Director Delivery and Innovation Division ent.
What is the PSBA Network? PSN Workshop Edinburgh January 21st, 2011 Andy Williamson – Office of the CIO Welsh Assembly Government.
ECoSentric is a non for profit organisation that builds community energy groups that own and manage their own energy futures through innovation, engineering.
AN INVITATION TO LEAD: United Way Partnerships Discussion of a New Way to Work Together. October 2012.
Atlas Confidential Making the dream a reality: How a local network provider is delivering on the Next Gen promise Atlas Communications (NI) Ltd 1 Westbank.
DEVELOPING SUSTAINABLE ICT INFRASTRUCTURE. Start Feasibility assessment – Understanding our core business In 1998 it was clear that a disproportionate.
1 April 2015 – 11 New Councils New vision for Local Government: “ A thriving, dynamic local government that creates vibrant, healthy, prosperous, safe.
Growing and Sustaining the Enterprise – the Case of Northern Ireland 2009 Shared Services in the Public Sector Summit Growing and Sustaining the Enterprise.
1 Delivering Public Service Reform in Ireland Presentation to EUPAN Informal Meeting of Directors General 13 th June, 2013 Paul Reid, Reform and Delivery.
Homecare within N. Ireland’s Integrated Health & Social Care Structures An Overview Martin McGeady Head of Homecare Services An Overview Martin McGeady.
National Information Assurance Strategy: New challenges, new responses Owen Pengelly Microsoft Public Sector Conference 30 September 2009.
Landstar Application Case Study: Development Of Content-rich Solutions For The Mobile Employee Bob Leo Director of Professional Services October 15, 2000.
TidyWork Enterprise Streamlines Your Business with Powerful Project and Inventory Management Tools, Delivered on the Microsoft Azure Platform MICROSOFT.
Worcestershire ICT services ICT and Service Alignment To support Knowledge Driven Healthcare.
Libraries NI Irene Knox Chief Executive. Delivering Tomorrow’s Libraries Lifelong learning, formal and informal Access to digital skills and services.
Telecoms Consortium Overview  Developed from an engineering ethos  Strong Focus on quality and customer service  Ability to provide voice/data networks.
African Regional Director
The Missing Link: Technical Standards and Solutions The EU iGaming Debate: An update Why standards are important to operators.
CITU e-government A Corporate IT Strategy for Government Sue Broyd Central IT Unit Cabinet Office MAY 2000.
The 4 th Utility Open Access Network Infrastructure Solution George Gabla – Technology Operations Manager.
1 TEMENOS HOME Global Conference on Access to Finance Washington DC 30 th and 31 st May 2006 Murray Gardiner.
Making Evaluation Work for Effective Policy Reform and Revision Chris Nelson, Director, Quality and Performance Systems Branch Sophie Davies, Manager Evaluations.
Minimising IT costs, maximising operational efficiency IO and NIMM: Now is the time Glyn Knaresborough Director of Strategic Consulting.
OneSource – The Way Forward Caroline Nugent Director of Human Resources and Organisational Development.
Built on the Powerful Microsoft Azure Platform, Forensic Advantage Helps Public Safety and National Security Agencies Collect, Analyze, Report, and Distribute.
Community Pharmacy in 2016 and beyond: A summary of the Pharmacy Voice response Nanette Kerr Chief Executive Officer Company Chemists’ Association A member.
‘Integrated teams in an integrated system’ The Northern Ireland Perspective Mr John McGarvey Assistant Director for Intermediate Care, Rehabilitation &
Auditing for achievement Does Partnering Work ? Partnerships.
Copyright © 2013 OneNeck IT Services Corporation. All Rights Reserved. 1 Cloud Enablement For Microsoft Dynamics Cloud Enablement for Dynamics AX and Use.
Identify Assess Plan Implementation. Managed Service Providers (MSPs) must use the best and latest technologies on the market to deliver services. IT.
Alfresco – Protecting Trafigura’s Corporate Assets Beverley Verster, Head of IT Back Office & Corporate Systems.
Achieving Deep Energy Savings in the Grocery Market -A comprehensive approach to retail- Diane Levin November 2, 2010.
Rob Byrd Chief Enterprise Architect Enterprise Architecture – A Citywide Service Delivery Strategy Aligning Information Technology Services to the Citizen.
Procurement Development Programs
Meeting Standards and Expectations in the Water Industry
Highways UK, NEC, Birmingham, 16 November 2016
Delivering [e]Government
Improving Mission Effectiveness By Exploiting the Command’s Implementation Of the DoD Enterprise Services Management Framework - DESMF in the [name the.
Angela Currie Housing & Care Director
Salesforce – A new way forward
AllDigital Brevity on Microsoft Azure Cloud Platform Supercharges Media Workloads by Encoding During High-Speed File Transmission MICROSOFT AZURE ISV PROFILE:
HPE Flexible Capacity with Microsoft Azure & Azure Stack
Single Cell’s Progenitor Powered by Microsoft Azure Improves Organisational Efficiency with Strategic Procurement, Contract Management, and Analytics MICROSOFT.
Managed Content Services
Salesforce – A new way forward
Employer Engagement Service
ECM Step Program Report November 2012
Implementing Sláintecare
Presentation transcript:

Moving to More Efficient Information ManagemMoving to More Efficient Information Mnagement Bill Mc Cluggage Director Delivery and Innovation Division ent Bill Mc Cluggage Director Delivery and Innovation Division Bill Mc Cluggage Director Delivery and Innovation Division Bill McCluggage Director Delivery and Innovation Division Improving Services & Realising Efficiencies

Have you agreed why you want to improve?Have you agreed why you want to improve? Have you agreed what you want to improve?Have you agreed what you want to improve? Will technology help you deliver change?Will technology help you deliver change? Have you identified how it will be delivered ?Have you identified how it will be delivered ?

Business View Functional View Technical View Implementation View WHYWHAT HOW WITH

Northern Ireland Civil Service Reform Delivery of better public services through improving our capacity and providing staff with the necessary technology and facilities

Why the Change? Duplication Silo-based Version control Managed disposal or retention Audit trails Official record “paper” FOI Public Record Act –Inefficient and Ineffective Practices – Legislation –Technology not fully embraced

Breakthrough Moment! Economies of scale Establishment of an NICS corporate File Plan structure Successful roll out of RecordsNI to nearly 16,000 end users Staff trained in 10 months February 07 - December lead departments agreed on a single solution that resulted in :

Benefits Realisation Legislative ComplianceLegislative Compliance Audit ability & AccountabilityAudit ability & Accountability Efficiency improvementsEfficiency improvements Allow re-organisationAllow re-organisation Improved ServiceImproved Service Continuous ImprovementContinuous Improvement

Costs for Records NI A unit rate of £212 per person per annum across 16,000 end usersA unit rate of £212 per person per annum across 16,000 end users Daily rate equivalentDaily rate equivalent 58p per user per day! 58p per user per day!

41 minutes parking at Belfast City Airport

Why the Change? A new IT Shared Services approach is needed to release efficiencies. Shared services provide public service organisations with the opportunity to reduce waste and inefficiency by re-using assets and sharing investments with others. Common technology will enable joined-up solutions, leverage investments and shorten the implementation timeframe of new reforms.

“The SSC provides a cost effective means of delivering ICT infrastructure and common services to all Departments within NICS, operating to industry best practices and providing improved levels of service availability and resilience to meet the needs of all stakeholders”. IT Assist Vision:

Improved End User Experience Greater Assurance in Business Continuity Improved level of assurance to support future LOB and corporate applications Efficiency Savings Cash-releasing savings Improved confidence in ICT Service Delivery Enable flexible working and organisational change

The Workflow …. Back Office Front Office Customers Accommodation People ProcessesTechnology

Costs for IT Assist A unit rate of £880 per user per year.A unit rate of £880 per user per year. Daily rate equivalentDaily rate equivalent 2.41p per user per day! 2.41p per user per day!

A bus ride into Belfast!

Why the Change?

Public Sector Network (as was)

Utility!

Optical Core Network Craigavon Omagh Lisburn Londonderry Portadown Armagh Belfast ‘A’ Antrim Coleraine Ballymena Limavady Newry Ballymoney Strabane Newtownstewart Dungannon Carnteel Belfast ‘B’ Multi-Gbit/s fibre ring Broad geographical coverage Resilient inc. Belfast ring Dedicated pairs for ‘NICS’ traffic

Improved voice, video & data services Improved voice, video & data services Remote access & mobility Remote access & mobility Reduced management overhead Reduced management overhead Reduced complexity Reduced complexity Reduced cost Reduced cost Improved Security Improved Security

Costs for Network NI A unit rate of £344 per mbps per year.A unit rate of £344 per mbps per year. A unit rate of £121 per user per yearA unit rate of £121 per user per year Daily rate equivalentDaily rate equivalent 33p per user per day! 33p per user per day!

4 text messages per day!

Decide if you want to work togetherDecide if you want to work together Understand Cost AvoidanceUnderstand Cost Avoidance Know timelinesKnow timelines Manage ImprovementManage Improvement The Way Forward