Texas Workforce Commission Board Contract Management 1

2  Improve the consistency of RR delivery  Improve quality of RR services  Accumulate insight and data to create an accurate state-wide overview of RR  Share findings with stakeholders  Use to make policy and service improvements

Rapid Response is early intervention assistance to quickly transition dislocated workers to their next employment 3

A required service for Dislocated Workers under the Workforce Investment Act (WIA) 4 (continued)

 WIA regulations at Part 665, Subpart C, – spell out the allowable activities under Rapid Response  Act requires each state to have a Dislocated Worker Unit to coordinate and provide Rapid Response services 5

Agency decentralized Rapid Response  Boards were contracted to provide Rapid Response services locally  Boards can use up to 25% of their WIA Dislocated Worker allocation for Rapid Response services 6

Three primary types of notices indicate the need for a Rapid Response intervention 7 (continued)

1. Worker Adjustment and Retraining Notification (WARN Notice) sent to the Texas Workforce Commission 2. Public notice in a newspaper or other media 3. Rapid Response Layoff/Notification Action form 8

The Worker Adjustment and Retraining Notification Act (WARN) ─ federal legislation requiring a 60-day notification of a layoff 9

 Processes layoff notices – disseminates layoff notices to local RR Coordinators and EDs – assigns Control Number for TWIST data entry at local level 10 (continued)

 Maintains layoff database  Disseminates layoff database reports to: – TWC Commissioners – TWC Executive Staff 11

Job SearchJob Search Stress/Change ManagementStress/Change Management Crisis CounselingCrisis Counseling Financial/Debt ManagementFinancial/Debt Management Labor Market InformationLabor Market Information Job FairsJob Fairs Worker Transition Committees*Worker Transition Committees* Worker Transition Centers*Worker Transition Centers* * Usually reserved for plant closures or large layoffs affecting 200 or more workers 12

Rapid Response interventions result in: decreased absenteeismdecreased absenteeism increased productivityincreased productivity less stress and unacceptable behaviorless stress and unacceptable behavior decreased workplace and domestic violencedecreased workplace and domestic violence 13

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The more quickly Rapid Response interventions begin, the more time workers have to prepare for re-entry into the workforce 15

16 On-site group services and meetings promote: convenience ease of access familiar surroundings for workers

17 Consider customer choice: time place content ( Rapid Response Survey ) location duration

18 Accurate Consistent Locally-driven Include non-job specific referrals to services and agencies Timely Specific to the work site Useful information is:

19 Rapid Response in-kind, cash, or tax credit resources may be combined with other available resources from the: employer union community economic development activities

20 Differences in programs and funding sources must be invisible to the customer Coordination is the key to providing services through multiple organizations

21 To promote awareness and maximize the success of reemployment events and services, apply comprehensive, ongoing marketing outreach to: employers workers organized labor community groups

22 The Rapid Response team can coordinate layoff aversion strategies that: help retain or save jobs extend the range of tools and relationships with other programs and organizations refer companies to other helpful entities (continued)

23 The focus of a layoff aversion strategy could be to: help the company make changes to reduce or avoid layoffs find a buyer to keep the workforce intact

24 Set measurable goals that identify when local programs: are successful have problems that require changes

25 Enhance your flexibility to meet workforce needs with additional partnerships The local Job Center Unemployment insurance Trade Adjustment Assistance (TAA) Local economic development agencies (continued)

26 Appropriate involvement of other groups may include: vocational rehabilitation child care agencies mental health services community-based organizations

 WARN/Layoff Notification  Employer Contact  Employee Orientations  Provisions of Rapid Response services  Transition to WIA DW Program 27

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