Portfolio Presentation – Forgent Suite of Products Wendy Spies Senior User Interface Designer
2 Forgent Company Name changed from “Vtel” to “Forgent Networks” when the product strategy and entire development team changed. “Vtel” was previously “Compression Labs” and owns the JPEG patent. Changing from a Video Hardware Manufacturer to a Software Vendor. Emerging market of large, geographically scattered and heterogeneous Video Networks. Patent rich environment with completely new products and interfaces.
3 Forgent’s Product Strategy
4 Facilities Managers Video Administrators Network Managers Overview of all rooms Overview of Facilities Quick find for meetings Quick find for room availability Unattended Call Configuration Auto Call Launching Graphical Call Monitoring Video Device Control Usage and Quality Reporting Network Discovery Threshold Management Performance Collection Device Diagnostics End User VNP Browser Device Reservations Reservation Confirmations Video Network Manager Java Console H.323 H.320 Configuration Commands Database Conference Configuration Rules End Users An advanced room finder Recurring schedule support Time zone management Outlook calendar integration 4 Uis for these Users – 2 Web, Outlook or Notes
5 Architecture Overview IP LAN Router SwitchSwitch Network Provider Router H.323 EP H.320 EP MCUGateway Gatekeeper H.323 Video Network H.320 Video Network Exchange Interface Module Outlook End-User Scheduling Interface LDAP Interface Module VNP Video Operations VNP Video Network Management Device Inventory Device Performance History Network Performance History ESQL DB Master Video Device & Resource Reservations Embedded SQL DB Video Device Status People Status Room Status Technician Status Conference Schedules MS SQL DB GSS End-User Web Scheduling Interface GSS Facilities Manager Scheduling Application API Local Network VNP IT Manager Fat Client Interface VNP End-User Web Scheduling Interface Catering Module Technicians Module Equipment Module Notes End-User Scheduling Interface VNP Video Administrator Java Interface
6 UI Development Overview
7 Network Admin (IT Manager) Interface
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9 Simple Video Conference Scheduling Interface
10 Video Technician GUI
11 Video Technician GUI
12 Outlook UI
13 Notes Availability Page
14 GSS Original Web UI – Reservation Details Changed “Video End Points” to “Media” Need to update the lower half of this to show audio/video info like dial numbers!
15 Web UI for Facilities Manager
16 Web UI for Facilities Manager
17 Conf # 4456 Starting 9:30am Press 1 – Begin Video Call 2 – Select Participants 3 – Begin Call 4 – Conf Operator Room Reserved for Senior Staff D. Snyder - Organizer VNP on Non-Traditional Network Devices Simplified user interface allows users to execute conferences Video Audio Seamlessly integrates with VNP and GSS Phone is fully manageable Discovery Monitored Controlled Customizable User Event Room Cisco 7960 IP Phone
18 Design & Usability Objectives Adaptable to the needs of the user: end users, conference administrators, network managers Configurable: discovery, event handling, user interface, automation policies, service providers Extensible: devices, protocols, APIs Compatible: heterogeneous device support Single application for scheduling all corporate meeting resources Architecture allows separation of sophisticated administration tools from simple user scheduling Users have simple, familiar, yet powerful web, Outlook and Notes interfaces Administrators have a single console for the control of users, rich media devices and meetings Automation frees administrators from the task of configuring and executing audio, video or web conferences
19 Forgent Feature Development Timeline Directory Services Recovery & Failover Device Management Fault & Event Management Authentication and Access Control Database Services APIs Collaborative Meeting Management Scheduled & ad hoc meeting management Presence-aware Support for non- traditional PC platforms Content management & delivery Enterprise Meeting Management Video Network Management Discovery Monitoring Event management Diagnostics Device control Call management Enterprise Meeting Management with Rich Media Support Enterprise meeting management Integrated audio, video & web conferencing Platform Services Monitoring Connection Services Reporting Scheduling Resources & people Catering, equipment & technicians Videoconferencing Automated calling Outlook, Notes & web interfaces