Ertan Fidan DCRS Technical Lead

About the report Running since 2008 and will continue to run Previous copies are available to download from DCRS website (Resources) Current report emphasises on all data entered until end of 2011/12 financial year and also highlights some key facts about the last financial year alone

About the report Numbers are generated from the DCRS reporting however some reports may also include additional comparison data Inception based numbers includes data from those no longer collecting data under DCRS When generating a report, date filters may become confusing especially in assessment reports. Each date refers to relevant section and we should bare in mind that if we filter by certain date then there must be records in that section. For example if the report is filtered by PHP date then the result will only contain assessment where a PHP is set.

Highlights Financial year 2011/12 values are based on 106 organisations of which 74 continued. Number of assessments exceeded 350,000 Last financial year alone, over 78,000 PHPs were completed Over 1000 Health Trainers are still actively seeing clients PHP Count vs. Completed PHPs PHP Counts includes completed PHPs and also those who has a still live or prematurely ended PHP.

Service Providers Majority of clients are still seen by NHS run providers and although this fell up to 2009/10 the position has since stabilised.

Client Profile Most common client profile is – Ethnicity: White – British – Age: years old – Gender: Female – Deprivation: Quintile 1 – How heard: Being referred – Primary Issue: Diet

2011/12 Figures 67% of all clients are from Q1 or Q2 areas 72% of PHPs are either fully or partially achieved; this number includes PHPs that are not fully complete. Positive results for all key indicators especially on healthy eating and exercise; the result is over 20,000 people lost on average 4% of their excessive weight.

Since Inception - Clients 68% of clients are in the 40% top deprived groups (Q1,Q2) based on overall average deprivation; based on any of the 7 key domains, 45% of clients have at least one or more deprivation indicator matching. Individual domain values per client are not available in reports however can be found in client extracts. Gender, age and ethnicity statistics provides a breakdown for client details however due to multi-select nature ‘additional personal info’ should not be used for cross comparisons.

Since Inception - Assessment 64% of clients come to service to have a PHP and 86% of this number had their first assessment completed ready to set a PHP. GP referrals have the highest number in total however they also represent the lowest turn- up. Probation clients are still low in sample size and unfortunately represent a low success rate.

Since Inception - Assessment 1/3 of clients part or fully completed plans and another 1/3 had information only assessments. DNA/Not contactable sign-offs represent over 20% of all sign-offs We have reviewed the appointment cancellations of the orgs sending the most SMS reminder messages (1000+ messages); although combined numbers of DNA & cancellation’s remained similar, number of people giving notice to cancel their appointment was doubled (8% -> 16%).

Since Inception – Health When sample sizes are small, data entry errors become more noticeable. High sample sizes absorb any errors and therefore generate a more reliable result.

Since Inception - Wellbeing

Maintaining Change It is certainly reassuring to see a great majority of clients who have achieved their plans are also maintaining them over time. To see if a client had a maintenance check done, we must generate an assessment report and filter it to show those with a partial or full achieved result and then look at the ones without any maintenance check carried out.

Staff Productivity We can see a clear increase on PHPs per HT whilst keeping the achievement rate. This demonstrates a considerable growth in value for money.

Staff Productivity – Champion HT More numbers signposted and provided information per HT and less referred to accredited HT. Another example of improved value of the service.

Throughput - Calculation Firstly we need to know number of hours spent by both Qualified/Trainee/Champion HTs within a financial year. We rely on assessments recorded by a HT (to make sure they have worked for that period just in case the details in the system not updated) and use specified working hours.

Throughput - Calculation We then need to know the outcomes per HT; we should bare in mind limitations such as a Champion cannot do a full PHP so they should be removed from calculation if we are looking into number of set/completed/achieved PHPs.

Throughput - Calculation Finally we need calculate per HT numbers for the following: – Signposts – PHPs – Achieved/Part achieved PHPs – Information Only – Referrals to accredited HTs

National Report If necessary a new ‘how to guide’ will be produced soon as we can but this will be after the release of new reporting tool. Please let us know what do you think about the contents of the report and how we could improve it. Use the feedback board to highlight reports sections you do (or don’t!) find useful.