February 1, 2012 Looking Ahead at Technology Brian D. Zeve

Business intelligence, "cloud" data centers, and mobile devices will be the focus of major Microsoft software releases in 2012, and will be critical planks in the company's longer-term enterprise strategy. Directions On Microsoft January 26, 2012 Quite simply, Office 15 will help people work, collaborate, and communicate smarter and faster than ever before. PJ Hough CVP of Development, Microsoft Office Division Janauary 30, 2012

◉ Cloud ◉ Consumerization of IT ◉ Mobility ◉ User Interface ◉ Consuming Apps ◉ Big Data

Cloud Live and Online Service Oriented Architecture Web Based Apps and HTML 5.0 Virtualization and Remote Hosted Applications

IT benefits Business capabilities Streamline accessibility With clients Across the value chain Secure and compliant Expand your market Reduced barriers to entry Scaling offerings Innovate service offerings Experimentation Easier packaging of offerings Improve information aggregation and analysis Simplify cost management Easier allocation and cost recovery Reduced fixed cost Reduce cost and complexity Agility/Flexibility Easy to implement and deploy Highly-automated

EnterpriseConsumer

Usage Compute Time Average Inactivity Period Compute Time Average Usage Compute Time Compute Time Average Usage Examples for law firms eDiscovery Low attorney-to-office ratio Matter team sites Client extranets

OrganizationPeapod LegalOffice creates software solutions that support high-street legal firms to manage casework and comply with legal forms requirements ProductsWindows Azure BenefitsScalable – sign on new users as you go Quickly deploy applications to respond to market opportunities Reduce Overhead – pay as you go Productivity -- download documents from anywhere in the world and return them Matter Management Provider Uses Cloud Platform to Reach New Customers and Increase Revenue

Blocking Points Migration – Technology & Skills Governance – Users & Vendor(s) Budgeting effect – CapEx vs. OpEx Application compatibility & readiness What You May Do Try and Sample – get an Online account; get a 365 account Find out what your clients’ are doing? Who is a Microsoft Office365 customer today? Skills – from technical to supplier management Roadmap – identify the best workloads and internal orgs

◉ Cloud ◉ Consumerization of IT ◉ Mobility ◉ User Interface ◉ Consuming Apps ◉ Big Data

Consumerization of IT Will Be Most Significant Trend Impacting IT During Next Ten Years Gartner October 2005 Resistance Is Futile: Law Firms Adapt to Lawyer Demands for Consumer Technology Law Technology News January 31, 2011

Business Risks Theft Security Privacy Corporate and government regulatory compliance Intellectual property (IP) protection Business Risks Theft Security Privacy Corporate and government regulatory compliance Intellectual property (IP) protection IT Challenges Unknown patched state Unknown application vendors Unknown application compatibility Complexity to access corporate data Unique management requirements for each device IT Challenges Unknown patched state Unknown application vendors Unknown application compatibility Complexity to access corporate data Unique management requirements for each device

Pads Presence & IM Voice/ communications PCs Access LOB applications Business intelligence Phone Remote Desktop > < Medium Central documents CRM Social Media Web Business Impact

Simplify and Plan Ahead! Automate -- SMS Outsource the headache – Office 365 Help drive policy to simplify, clarify and educate Define user requirements vs. waiting for the requests to hit Build supportable platforms Software deployment Communication infrastructure Cloud infrastructure SLA Build Your Skills Review Windows 8 Preview (e.g., AppLocker, BitLocker, DirectAccess, Client Hyper-V) Infrastructure Management -- Learn who offers support for which platforms; identify best practices in policy and management Learn about Application Delivery and Office Web Apps Try Office Web Apps and Online App Marketplaces See what is on Office365 Marketplace, Dynamics CRM Online Marketplace and Windows Azure Marketplace

◉ Cloud ◉ Consumerization of IT ◉ Mobility ◉ User Interface ◉ Consuming Apps ◉ Big Data

Factoid – 90% of the data in the world was created in the past 2 years Implications for Legal Faster cheaper eDiscovery Predictive outcomes on cases Better practice management Simpler case Management Zero Intelligence Agents Wikileaks and Afghanastan Conflict Supported intelligence theories such as seasonality of conflicts Provided Public insight into state of affairs for troops and troop conflict Predictive Analytics Better identify regional customer preferences Predict demand and avoid stock outs

Implications for Legal Faster cheaper eDiscovery Predictive outcomes on cases Better practice management Simpler case Management

The Days of Datamarts Documents & Records Time and Billing Knowledge Management CRM eDiscovery Video InsideWhat We Bring In Lexis Westlaw Contact Databases Precednce Databases DataMart

The Days of Datamarts Documents & Records Time and Billing Knowledge Management eDiscovery VideoLexis Westlaw Precednce Databases New Content Source Mash Ups Web Services Data Streams Data Markets CRM Contact Databases New Content Source

What is the most current source for data? What do you need to retain vs. access? What do you need to store internally? What may you outsource to the Cloud?

Simplify Storage Determine what you need to retain vs. access Identify how you outsource storage to cloud where appropriate Help drive policy to simplify, clarify and educate Information Sources Learn about Windows Azure, SQL Azure and SQL Server 2012 Ask your information providers about how they are leveraging the Cloud and Cloud delivery Try a Cloud based information source and application Analytics Raise your game – provide information plus analysis Learn about tools and information sources

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