JSNA Workshop 2 NHS Islington Rachel Maan Public Health Strategist 30 th April 2009

Islington’s priorities for development Good start but much to improve The main focus: Engagement with the community Engagement with third sector

What’s the scope for improvement? Community and third sector engagement Capture the complexity of the local population Engagement across the whole process Communicating the outcomes of the JSNA Engaging with local networks, groups and forums New PPI strategy Active dialogue with the community Utilise existing consultation data Social marketing and the NHSI brand

Goals and outcomes to achieve The goals… To empower local people to voice their needs To engage with and listen to the third sector To foster greater local ownership of the JSNA process and outcomes To maintain on-going local engagement in the JSNA cycle The outcomes… Priorities that reflect the needs of the local population Increased relevance of services for local people Improved uptake, quality and sustainability of services Stronger relationships with the local community and the third sector

Challenges to face Diverse and transient population –getting to the hard to reach and ensuring broad representation Resources - genuine engagement takes time and money Refining the scope Building in the soft data; quantitative v. qualitative Assimilating competing priorities How will we know it is a success?

What help will we need? Learning from the success of others Support and engagement from local community organisations, groups, networks Senior level support across LA and NHS to raise the profile and ensure internal engagement Expertise in community consultation Easy to use toolkits e.g. for evaluation and utilising soft data