Text Welcome to Fidelis FSE Welcome to Fidelis FSE The only professional support team that can create you further business and after sales support.
About Fidelis FSE About Fidelis FSE The company started in October 2010 and has since been proactive in developing skills to accommodate all the needs of a successful partnership both in the Hot & Cold side in the catering sector. The name Fidelis comes from the Latin phrase "Semper Fidelis" for " Always Faithfull or "Always Loyal" we are proud to be associated with such a phrase which reflects what we offer all our clients to highest level of loyalty and performing everything in the strictest confidence giving our clients a service they would expect, which is second to none.
Why Fidelis FSE Why Fidelis FSE It's a known fact for any manufacture who supplies equipment globally that it is difficult to get local technical/management support without having to employ someone at great cost even using expensive headhunters to get the right person. Parallel to all this will involve office space, company cars, health insurance, setting up contracts, holidays, salary management schemes and in addition to all this comes extremely high salaries which can be higher than the local average pay. Then having to justify that position to senior management that can take many months to possibly get corporate approval and more importantly "Are you" getting the right person, are they value for money all this combined can be in excess off $300,000 per year.
Why Fidelis FSE Why Fidelis FSE Has your sales or service team ever been frustrated communicating with s in different time zones language barriers waiting for all that important phone call to get a problem resolved which could lead into days and possibly weeks. Have you ever thought that having a person on the ground who can resolves issues faster and support your customer more effectively and in a professional manner securing future business
Your Opportunity Your Opportunity With people who have over 30 years experience in the food service sector. Fidelis FSE have the ability to fit your needs across the globe. Fidelis FSE is offering the opportunity for any OEM who is strongly committed to there customers strong local presence primarily in all aspects of technical support
Your Link to Success Your Link to Success Complete customer satisfaction is our goal and "Link" to your success. At Fidelis FSE we believe in supporting you from the very first point of contact, right through the sale, installation & commisioning of your product what ever it maybe
What we can do for you What we can do for you Local telephone support for parts, technical questions in local time zones. Sales & Technical product training to your authorised service providers and customer base. Attend high profile meeting on your behalf and report back accordingly.
What we can do for you What we can do for you Installation, on-site investigation, repairs meetings etc all require professional reporting something we are proud to offer from within our business. Search and visit potential distributors or service providers local to your customer base vetting and reporting any ideal candidates.
What we can do for you What we can do for you We offer our clients value for money cutting no corners but realising cost is a vital ingredient to success so our people where possible use low cost airlines and local hotels to minimise the cost. We can quote for any or all of our services suited to any budget large or small
"Sales will always sell the first, but Service will always sell the second" & your customer will never remember the price he paid for the unit but he will always remember the after sales support"
Do we all the boxes Do we all the boxes So if we do “TICK” all the boxes feel free to contact Fidelis FSE Ltd (0) or (0) or