Current Consumer Policy and Accidents Information 2011 ICPHSO October 31, 2011 Consumer Affairs Agency.

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Presentation transcript:

Current Consumer Policy and Accidents Information 2011 ICPHSO October 31, 2011 Consumer Affairs Agency

Publication, Warning Support Request measures Consumers Reporting serious accidents Information Local governments Consumer Affairs Agency Enforcement &development Of local consumer administration Enforcement &development Of local consumer administration Enforcement Ministries & Agencies Businesses Recommendation/Order RequestRecommendation/Order Consultation Advice,MediationEducation Recommendation Consumer Commission 1 Ⅰ． Consumer Affairs Agency & Consumer Policy Framework

Accident Information Databank Consumer Affairs Agency National Consumer Affairs Center Businesses Notification of Consumer Incidents Notification of Consumer Incidents including serious accidents Local Government Reports concerning serious accidents related to consumer products Accident Information Relevant Ministries & Agencies PIO-NET (Practical Living Information Online Network System) PIO-NET (Practical Living Information Online Network System) Input Consultation & Accident Information Consumers Publication Warning Publication Warning Analysis/Investigation Consumers Related organizations Business Request measures Recommendation Request measures Recommendation Regulation Guidance Regulation Guidance Accident Information 2 42,246 (Oct.2 １,2011) Input Top5 Number Vehicle, vessel7,460 Food6,620 Home appliances6,302 Household goods6,252 Healthcare goods6,043 Input Ⅱ. Flow of Consumer Accident and Trouble Information

1.Scheduled announcement to the public 2.Unscheduled warning Example of unscheduled consumer alert The CAA issue an alert to consumers because the information submitted in the accident pinch children’s fingers in the hinge stroller. To prevent further accidents, the import business operators have the free distribution of the cover. 3 Ⅲ． Publication of consumer alert & prevention of similar accidents

Accident Information Databank Integration of accident information - Search function - Summary function Relevant Ministries and agencies Local Governments Local consumer affairs centers Consumer Affairs Agency National Consumer Affairs Center of Japan 4 42,246 (Oct.21,2011) Consumers Accident Information Databank accidents Provision of accidents information to prevent and spread of the similar accidents Ⅳ． Structure of the “Accident Information Databank”

5 Ministry of Health, Labour and Welfare Ministry of Agriculture, Forestry and Fisheries Ministry of Land, Infrastructure, Transport and Tourism Ministry of Economy, Trade and Industry National Institute of Technology and Evaluation Japan Legal Support Center National Agency for the Advancement of Sports and Health 42,246 (Oct.2 １,2011) Ⅴ． Source of Accident Information Databank

Masaki Nishimori Deputy Director Consumer Safety Division, Consumer Affairs Agency, Japan Thank you for your attention.