BEST Survey 2010 City report: Oslo Benchmarking in European Service of public Transport
BEST 2010 BEST City report Oslo Indices
Oslo 2010 Citizen satisfaction in subgroups
BEST 2010 BEST City report 2010 Background information: PT in Oslo (and Akershus) Ruter: Metro, tram, buss and ferry NSB: Train Significant challenges with reliability this winter 4
BEST 2010 BEST City report Oslo Citizen satisfaction - Subgroups
BEST 2010 BEST City report 2010 BEST web report 6
BEST 2010 BEST City report 2010 BEST web report 7
Impact on satisfaction Indicators impact on citizen satisfaction
BEST 2010 BEST City report Impact on satisfaction - Oslo When studying these results please keep in mind that the internal ranking of the different elements in each year is of prime interest. Comparison of the estimated effects across years must be done cautiously and interpreted as indications of differences.
BEST 2010 BEST City report 2010 Drivers of satisfaction from MIS 10 Source: Ruter MIS - Oslo and Akershus, september 2008 to august 2009
Oslo 2010 Citizen satisfaction: BEST results compared to Ruter’s MIS (Marked Information System)
BEST 2010 BEST City report 2010 BEST results compared to Ruter’s MIS (Marked Information System) 13
BEST 2010 BEST City report 2010 BEST results compared to Ruter’s MIS (Marked Information System) 14